Charnique Turner
Houston, TX
acn19q@r.postjobfree.com - 281-***-****
Accurate, thorough, and persistent individual seeking a position as an Administrative Assistant. Offering
exceptional communication, secretarial, and problem solving skills to bring a remarkable change in the overall
efficiency of the office.
WORK EXPERIENCE
Customer representative
APAC - Houston, TX - December 2013 to December 2014
Responsibilities
Assisting customers, tracking packages, entering data, checking and scheduling appointments, providing
excellent customer service, handling inbound and outbound calls.
Accomplishments
Helping and satisfying customers
Skills Used
Positive Attitude and Providing Excellent Customer service
Administrative Assistant
Aramark Sports and Entertainment - June 2011 to November 2013
Prepare, record, check over and proofread correspondence, invoices, presentations, brochures, publications,
reports and relevant material
• Record and prepare minutes of meetings
• Organize travel schedules and book reservations
• Determine and launch office procedures
• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of
information internally and with other departments and organizations
• Set up and uphold manual and automated information filing systems
• Order workplace supplies and maintain record
• Schedule and verify appointments and meetings of managers
Key Accomplishments
• Achieved Employee of the Month Award - May 2012/September 2013
EDUCATION
Houston Community College
ADDITIONAL INFORMATION
KEY QUALIFICATIONS
• Over 2 years' varied and increasingly responsible secretarial experience
• highly skilled in greeting customers and answering phone calls
• Proven ability to handle multiple, competing priorities in an effective manner
• Thorough knowledge of written English; grammar, spelling, vocabulary and punctuation
SPECIAL SKILLS
● Customer service
● Letter drafting
● Mail handling
● Record maintenance
● Office procedures
● Confidentiality
● Supplies management
TECHNICAL EXPERTISE
• Office Equipment: Fax machines, photocopiers, and general office equipment
• MS Office: Word, Excel and PowerPoint