Kevin Csajko

[Warehouse and Logistics Manager]

561-***-**** acn197@r.postjobfree.com 2986 Dorson Way, Delray Beach, FL 33445

Summary

Solid background in customer service and provisioning, with strong emphasis on purchasing, warehouse management, and dispatch. I

consistently exceeded logistics, inventory, and operational expectations. Experienced in writing company manuals while developing and

implementing standardized policies and procedures, I am capable of both self management and accepting direction.

Experience

Warehouse & Dispatch Manager, [MDU/Access Media 3 Communications], [2009-2015]

[Pompano Beach, FL]

• Daily dispatch for twelve technicians and five satellite offices

• Purchasing for the Southeast Region of a national corporation

• local warehouse manager for MDU DirecTV and Internet calls

• Inventory for multi-million dollar operation

Operations & Provisioning Manager, [Tristar Communications], [Pompano Beach, FL] [2003-2008]

• Managed five carriers and PBX installations nationwide

• Purchased and maintained hardware inventory

• Coordinated build outs of complex customer telecom and internet solutions

• Provisioned and maintained network and integration services, including VOIP,

Internet, Local and Long Distance Phone Services, routers, CPE and networks

• Responsible for company billing on all aspects and levels

• Wrote service manuals detailing policies and procedures

Customer Service Supervisor, [Mpower Telecommunications/ Florida Digital [1998-2002]

Network ], Dania Beach, FL]

• Initiated customer service and repair department

• Managed team of nine repair technicians

• Developed and implemented policies and procedures for provisioning

• Coordinated relationships for the second largest local phone carrier in South

Florida

• Trained staff of fifteen provisioners/two customer service reps

Education

Bachelor of Science, Math and Science, [Sep 1990 Jan 1995]

[Hawaii Pacific University], [Honolulu, HI]

Minored in Communications with a strong

emphasis on the Marine Sciences.

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