Bonnie M. Williams

**** *. ****** ****** ● Windsor, CT. 06095 ● 860-***-**** ● acn18d@r.postjobfree.com

Summary

Highly motivated professional with over 15 years of experience managing multiple projects and high level priorities

in a fast paced-environment.

Highlights

• •

Microsoft Office proficiency Database management

• • Customer service oriented

Complex calendar scheduling

• • Event planning

Demonstrated teamwork and leadership skills

• • Travel administration

Software knowledge Excel, Ssimed & EPIC

• • Excellent written/oral communication

Meticulous attention to detail

skills

• Works well under pressure • Strong problem solver

• Healthcare billing coding • Medical Law & Ethics

Experience

Practice Manager 8/2008-4/2014

CENTRAL CT SURGEONS FARMINGTON, CT

• Managed/trained/coached administrative staff of 6-8 employees

• Developed/maintained office policies and procedures.

• Complex calendar management for multiple office personnel

• Accountable for all accounts; reconciliation/reports/research

• Responsible for ensuring all licensing accreditations for office personnel was up to date.

• Excellent interpersonal skills with Medical Directors, internal and external staff

• Handles complex administrative assignments in a fast paced, analytical environment.

• Coordinates internal and department -wide meetings, arranging conference calls or event planning

• Worked independently initiating decisions regarding office practice /procedures within my authority

Surgical Coordinator 11/2003-7/2008

VASCULAR ASSOCIATES CT

H ARTFORD, CT

• Complex calendar management; operating room in-outpatient procedures/ office personnel

• Responsible for scheduling/coordinating /database management for all patient procedures

• Handles confidential and sensitive information with professionalism and sensitivity

• Demonstrates strong knowledge with Insurance policies to resolve claim issues

• Strong time management skills to prioritize daily assignments for (3) Providers

Medical Administrative Assistant 10/1998-10/2003

ST. FRANCIS HOSPITAL HARTFORD, CT

• Responsible for greeting patients and visitors, answering telephones, scheduling appointments, managing

email inquiries and answering questions.

• Update patient history, transcribe treatment notes

• Process insurance forms and oversee inventory of office and medical supplies.

Education / Training

July 1992-1993

Certified Medical Office Assistant

National Education Center, Kee Business College

References upon request

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