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Customer Service Manager

Location:
United Arab Emirates
Posted:
January 28, 2015

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Resume:

Sagun Shakya

Sagun

Address: Discovery Garden, ** Street, Jabal Ali, Dubai, UAE

Telephone: +971-********* Email: acn14m@r.postjobfree.com

Professional profile

A dedicated, innovative and results-driven chef with more than 7 years’ international experience, who is passionate about

food and inspires genuine respect from team members, now seeking a position as a Demi Chef de Partie. Possesses a

wealth of transferable skills, including outstanding interpersonal and team work abilities, a meticulous attention to detail, with

a strong focus on Health and Safety and Food Hygiene compliances. Enjoys demonstrating creative flair, earning praise and

commendations from seniors. Highly adaptable and flexible, adept at prioritizing and delegating, whilst identifying key

improvements to kitchen practices to maximize efficiency and profitability without compromising quality. An honest and

trustworthy all-rounder who enjoys being part of a successful team and thrives in highly pressurised working environments.

Career summary

2013-date Commis 1 (ROOM SERVICE HOT KITCHEN), Bonnington Jumeirah Lake Tower, Dubai, UAE

A multi-faceted role, following up with all mise-en-place and ordering stores for the kitchen

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Maintaining all necessary food hygiene and health and safety regulations

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Notifying the Sous Chef or Chef de Parties of any issues, problems or complaints

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Keeping accurate records of all food temperatures for hygiene purposes

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2011-2013 COMMIS 1 HOT WESTERN (ALL DAY DINING), Intercontinental Hotel Doha The City, Qatar

Gaining an in depth knowledge of the setting up and launch of a major hotel kitchen, part of the pre-opening hotel

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team, working under the Senior Chef

Working shifts according to the Duty Roster, including breakfast, lunch and dinner

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Preparing and managing the buffet, a la carte and morning breakfast

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Maintaining strict hygiene standards according to HACCP

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Responsible for completing the daily checklist regarding mise-en-place and food storage

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Following a “clean as you go” policy and keeping work area clean at all times

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Handling pizza and pasta section

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Setting up station properly and on time for each service period

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Training and assisting new commis chefs as required

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2010-2011 CONTINENTAL CHEF, Club Himalaya Hotel and Resort, Nepal

2008-2010 COMMIS CHEF, Terracotta Fine Italian Delicatessen, London, UK

2007-2008 BREAKFAST / COMMIS CHEF, Best Western Rose and Crown Hotel, Colchester, UK

Additional / holiday employment

2008/2009 CHEF’S ASSISTANT / SALAD CHEF, Park Gate House, London

Working within a Sheik’s palace, preparing food for family members whilst assisting other chefs

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Education and professional qualifications

2005 Diploma in Graphic Design, Tara computer Institute, Kathmandu,Nepal

2004-2006 A Levels equivalent, Intensive International College, Maru, Kathmandu, Nepal

1991-2004 School Leaving Certificate, Learning Realm International School, Kalanki, Kathmandu, Nepal

Awards and accolades

2013 Nominated for Star of the Month, January and April (Kitchen), Intercontinental Doha The City

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2012 Launch Achievement Award, Intercontinental Doha The City

2007 Best Kitchen Team of the Year, Rose and Crown Hotel

Personal details

Key IT skills: MS Office, email and internet applications, Basic Computer Training 2004

Languages: English (IELTS 5.5 overall valid until nov 2016)

Interests: Singing, music

References are available on request

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