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Customer Service Social Media

Location:
Los Angeles, CA
Posted:
January 28, 2015

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Resume:

Breanna Dees

BD

***B Vly Road Schenectady NY ***09

T: 518-***-**** E: acn14g@r.postjobfree.com

Objective Highly organized, motivated, and creative self-starter seeking a challenging position in an exciting workplace where I can

utilize my exceptional event planning and social media skills. Additionally, I’m very outgoing, work well under pressure, and

am relocating to the Greater Los Angeles area in May 2015.

Experience Fleurtacious Designs Floral Design Boutique 2014-present

Assistant to Head Designer/Owner

- Specialize in setting up elaborate weddings and events.

- Personal assistant to extremely successful, self-starting business owner.

- Schedule bridal consultations, manage brides payments, emails, and assist in wedding ceremony and reception set ups.

- Coordinate set up and drop off times with local event planners.

- Deliver flowers, and pick up rental items in a fast and efficient manner.

The Legacy Restaurant at The Nancy Lopez County Club 2013-4/2014

Banquet and Marketing Director

- Managed all social media for The Legacy Restaurant (Facebook, Yelp, and Trip Advisor).

- Planned all weddings, events, and large parties that occurred at the Country Club.

- Organized Showcase Luncheons each month, which included arranging a special guest speaker and inviting over 100

guests, which greatly increased the restaurant’s visibility.

- Attended Ocala Chamber of Economic Partnership luncheons and events.

- Planned a CEP dinner with over 700 local business owners in attendance, and gave a short presentation to them.

- Helped design the menus for the re-opening of The Havana Restaurant and Country Club.

- Responded to all customers questions sent via phone, email and snail mail.

Albany Pump Station 2009-3/2013

Lead Marketing Representative/Server

- Worked all special events, banquets and private parties.

- Managed all social media for Albany Pump Station (Facebook, Yelp, and Trip Advisor)

- Provided excellent patron experiences through phenomenal customer service, evidenced by high number of regular

patrons requesting to sit in my section.

- Consistently exceeded sales goals by effectively managing sections and multi-tasking.

- Responded to guest’s requests in a timely, friendly and efficient manner.

- Confirmed serving station was stocked appropriately at all times.

USA Weddings 2010-2011

Intern

- Assisted in establishing “wedding professional dinners”, power lunches, and networking events.

- Aided in the production of several wedding exhibits drawing over 1,000 brides.

- Coordinated with 50-150 vendors for USA Wedding events.

Albany Damien Center 2009-2012

Volunteer

- Assisted with principal event, “Art for Aids Sake” and brought a positive attitude to the event.

Education University of Albany, Albany, NY May 2011

Bachelor of Arts in Communication, Minor in Women’s Studies 3.30 GPA

Skills Social Media (Facebook, Yelp, Twitter, LinkedIn, Instagram, Vine, Wordpress, TripAdvisor, Tumblr), Microsoft Office (Word,

Excel, PowerPoint), articulate writer, strong communicator, and exceptional organizational skills.

References Available Upon Request



Contact this candidate