Diane Sacripanti-Craft

**** *** ***** ****, ******* NC 27610

acn12o@r.postjobfree.com

919-***-****

Organized, detail oriented and highly motivated individual offering the skills and experience necessary to

perform administrative duties efficiently.

Leaf & Limb Tree Service, Raleigh, NC

Executive Administrative Assistant to Commercial Client Estimator

September 2014-November 2014 (layoff due to decrease in business)

Employer supports job search and will provide Letters of Recommendation

Answered phone calls and responded to emails

Scheduled estimates for new and existing customers

Mapped routes via Google Maps

Entered estimates and customer information into Arborgold Database

Managed wood chip delivery program

Created spreadsheets and forms

Accompanied arborist on commercial estimates

Sent out estimation confirmation emails

Communicated job schedules with customers

Processed payments via Quickbooks

Completed special projects as needed

Researched internet for information

Conducted follow ups with clients

Created reports in Arborgold Database

Performed Notary Public duties

Smith’s Addressing Machine Services, Garner, NC

Purchasing Coordinator/Customer Service

November 2013-June 2014 (Laid off due to business reduction)

Performed Notary Public duties

Processed purchase orders by entering the information into Nextgen SAP/Crystal Reports database

Took stock of inventory to create purchase orders to vendors ensuring adequate stock is available to meet

customer demand

Created reports in Nextgen related to inventory for weekly meeting preparation

Created quotes for customers based on the customer’s request

Collaborated with customers and vendors to ensure timely delivery of products ordered

Sent samples as requested by the customer

Marketed products sold by Smith’s Addressing Machine Services

Answered and directed telephone calls

Created and maintained purchase order and customer order spreadsheets in Excel

Created RMA process as well as forms

Processed RMA requests

Collected credit card numbers for payment processing

Reserve National Insurance Company, Raleigh, NC

Telemarketer

April 2013-November 2013

Delivered prepared script to persuade potential customers to agree to a consultation

Contacted businesses and individuals by telephone in order to solicit sales for insurance products

Scheduled appointments

Recorded names, addresses, phone numbers, and additional information from potential customers

Answered telephone calls

Created and maintained phone contact spreadsheet in Excel

Nonprofit 501 C3 Dog Rescue Organization, Raleigh, NC

Founder, Treasurer and Full Time Volunteer

June 1996-December 2012

Founded grassroots nonprofit organization to rescue, rehabilitate and rehome unwanted dogs and grow

organization to financially support itself

Recruited, trained and managed 60+ animal loving volunteers

Developed policies and procedures as well as manuals for volunteers

Established relationships with veterinarians and animal shelters throughout the United States

Created and organized fundraising events

Completed grant proposals and successfully acquired at least 2 grants per year

Designed a dog foster program that grew to 100 dogs in the program

Coordinated dog rescue transports from shelters to veterinarians using google maps

Processed invoices, accounts payables and receivables

Developed and maintained spreadsheets in Excel

Maintained detailed records of each dog’s history, health, and demeanor

Managed and tracked supply inventory

Created forms, designed flyers and updated website

Educated the public on appropriate pet care

Headway/Samsung Semiconductor, Cary, NC

Executive Administrative Assistant to Upper Management/Sales Assistant

2002–2007 (contract position)

Select Talent/Samsung Semiconductor, Cary, NC

2009-2010 (contract position)

Managed supply inventory, office equipment maintenance, shipping and mail, filing and faxing

Planned, coordinated, and scheduled office events and meetings

Coordinate travel arrangements (International and Domestic)

Entered and processed orders, invoices, create purchase orders, ship parts and process RMAs via SAP

Tracked inventory via SAP

Created reports via SAP

Managed the warranty program and sample program via SAP

Supported relationships with customers and vendors

Created and maintained spreadsheets in Excel

Greeted visitors and answered/transferred phone calls

Performed office management and receptionist duties

Interacted with international offices

Maintained and updated sample program in Excel

Volt Temporary Service/John Deere, Fuquay Varina, NC

Administrative Assistant to several members of Upper Management

2001–2002 (contract position)

Coordinated travel arrangements

Planned and coordinated meetings using the electronic calendar in Outlook

Prepared meeting materials

Utilized SAP to ship parts, create purchase orders, and locate parts in factory warehouse

Create and maintain spreadsheets in Excel

Utilized Access

Managed supply inventory and office equipment maintenance

The Underwood Group, Raleigh, NC

Executive Administrative Assistant

1995–2001

Performed Office Management and Human Resources duties including:

benefits administration

payroll management

employee recruitment responsibilities included: pre-screening candidates provided from internet

searches, recruiting local candidates for job placement, formatting resumes, submitting candidates for

open job requirements, performing reference checks, preparing offer letters and contracts, sales and

marketing, arrange interviews, cold calling, interface with clients to clarify requirements and pre-qualify

resumes, research and develop new accounts by identifying key decision-makers, and customer service

Coordinated travel arrangements

Processed invoices and payroll as well as accounts payables and receivables using Quickbooks

Processed payments and prepared bank deposits

Planned and coordinated meetings using the electric calendar in Outlook

Built and supported relationships with customers and vendors

Processed incoming and outgoing mail

Managed supply inventory and office equipment maintenance

Created and maintained spreadsheets in Excel

Performed Technical Recruiting

Data entry

Skills

Microsoft and Macintosh OS

•

Word and Excel

•

Email, Instant Messager

•

Smart Phone, Laptop, and Tablet

•

Dropbox

•

70 wpm typing including Data Entry and Dictation/Transcription

•

SAP

•

Evernote

•

Quickbooks

•

Light Bookkeeping and Human Resources

•

Notary Public

•

Arborgold Database

•

Ical (Calender), Google Calendar, Outlook Calendar

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Skype, Google Maps, Facebook, Instagram, Twitter, LinkedIn, YouTube, Google+, Pinterest

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Web browsers: Firefox, Internet Explorer, Chrome, Safari

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Office equipment (fax machine, scanner, copier, printers, postage machine)

•

Education

Mingo Junction, Ohio

Graduated with Honors

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