Diane Sacripanti-Craft
**** *** ***** ****, ******* NC 27610
acn12o@r.postjobfree.com
Organized, detail oriented and highly motivated individual offering the skills and experience necessary to
perform administrative duties efficiently.
Leaf & Limb Tree Service, Raleigh, NC
Executive Administrative Assistant to Commercial Client Estimator
September 2014-November 2014 (layoff due to decrease in business)
Employer supports job search and will provide Letters of Recommendation
Answered phone calls and responded to emails
Scheduled estimates for new and existing customers
Mapped routes via Google Maps
Entered estimates and customer information into Arborgold Database
Managed wood chip delivery program
Created spreadsheets and forms
Accompanied arborist on commercial estimates
Sent out estimation confirmation emails
Communicated job schedules with customers
Processed payments via Quickbooks
Completed special projects as needed
Researched internet for information
Conducted follow ups with clients
Created reports in Arborgold Database
Performed Notary Public duties
Smith’s Addressing Machine Services, Garner, NC
Purchasing Coordinator/Customer Service
November 2013-June 2014 (Laid off due to business reduction)
Performed Notary Public duties
Processed purchase orders by entering the information into Nextgen SAP/Crystal Reports database
Took stock of inventory to create purchase orders to vendors ensuring adequate stock is available to meet
customer demand
Created reports in Nextgen related to inventory for weekly meeting preparation
Created quotes for customers based on the customer’s request
Collaborated with customers and vendors to ensure timely delivery of products ordered
Sent samples as requested by the customer
Marketed products sold by Smith’s Addressing Machine Services
Answered and directed telephone calls
Created and maintained purchase order and customer order spreadsheets in Excel
Created RMA process as well as forms
Processed RMA requests
Collected credit card numbers for payment processing
Reserve National Insurance Company, Raleigh, NC
Telemarketer
April 2013-November 2013
Delivered prepared script to persuade potential customers to agree to a consultation
Contacted businesses and individuals by telephone in order to solicit sales for insurance products
Scheduled appointments
Recorded names, addresses, phone numbers, and additional information from potential customers
Answered telephone calls
Created and maintained phone contact spreadsheet in Excel
Nonprofit 501 C3 Dog Rescue Organization, Raleigh, NC
Founder, Treasurer and Full Time Volunteer
June 1996-December 2012
Founded grassroots nonprofit organization to rescue, rehabilitate and rehome unwanted dogs and grow
organization to financially support itself
Recruited, trained and managed 60+ animal loving volunteers
Developed policies and procedures as well as manuals for volunteers
Established relationships with veterinarians and animal shelters throughout the United States
Created and organized fundraising events
Completed grant proposals and successfully acquired at least 2 grants per year
Designed a dog foster program that grew to 100 dogs in the program
Coordinated dog rescue transports from shelters to veterinarians using google maps
Processed invoices, accounts payables and receivables
Developed and maintained spreadsheets in Excel
Maintained detailed records of each dog’s history, health, and demeanor
Managed and tracked supply inventory
Created forms, designed flyers and updated website
Educated the public on appropriate pet care
Headway/Samsung Semiconductor, Cary, NC
Executive Administrative Assistant to Upper Management/Sales Assistant
2002–2007 (contract position)
Select Talent/Samsung Semiconductor, Cary, NC
2009-2010 (contract position)
Managed supply inventory, office equipment maintenance, shipping and mail, filing and faxing
Planned, coordinated, and scheduled office events and meetings
Coordinate travel arrangements (International and Domestic)
Entered and processed orders, invoices, create purchase orders, ship parts and process RMAs via SAP
Tracked inventory via SAP
Created reports via SAP
Managed the warranty program and sample program via SAP
Supported relationships with customers and vendors
Created and maintained spreadsheets in Excel
Greeted visitors and answered/transferred phone calls
Performed office management and receptionist duties
Interacted with international offices
Maintained and updated sample program in Excel
Volt Temporary Service/John Deere, Fuquay Varina, NC
Administrative Assistant to several members of Upper Management
2001–2002 (contract position)
Coordinated travel arrangements
Planned and coordinated meetings using the electronic calendar in Outlook
Prepared meeting materials
Utilized SAP to ship parts, create purchase orders, and locate parts in factory warehouse
Create and maintain spreadsheets in Excel
Utilized Access
Managed supply inventory and office equipment maintenance
The Underwood Group, Raleigh, NC
Executive Administrative Assistant
1995–2001
Performed Office Management and Human Resources duties including:
benefits administration
payroll management
employee recruitment responsibilities included: pre-screening candidates provided from internet
searches, recruiting local candidates for job placement, formatting resumes, submitting candidates for
open job requirements, performing reference checks, preparing offer letters and contracts, sales and
marketing, arrange interviews, cold calling, interface with clients to clarify requirements and pre-qualify
resumes, research and develop new accounts by identifying key decision-makers, and customer service
Coordinated travel arrangements
Processed invoices and payroll as well as accounts payables and receivables using Quickbooks
Processed payments and prepared bank deposits
Planned and coordinated meetings using the electric calendar in Outlook
Built and supported relationships with customers and vendors
Processed incoming and outgoing mail
Managed supply inventory and office equipment maintenance
Created and maintained spreadsheets in Excel
Performed Technical Recruiting
Data entry
Skills
Microsoft and Macintosh OS
•
Word and Excel
•
Email, Instant Messager
•
Smart Phone, Laptop, and Tablet
•
Dropbox
•
70 wpm typing including Data Entry and Dictation/Transcription
•
SAP
•
Evernote
•
Quickbooks
•
Light Bookkeeping and Human Resources
•
Notary Public
•
Arborgold Database
•
Ical (Calender), Google Calendar, Outlook Calendar
•
Skype, Google Maps, Facebook, Instagram, Twitter, LinkedIn, YouTube, Google+, Pinterest
•
Web browsers: Firefox, Internet Explorer, Chrome, Safari
•
Office equipment (fax machine, scanner, copier, printers, postage machine)
•
Education
Mingo Junction, Ohio
Graduated with Honors