Richard Combs

***** ** ***** ***. *********, FL *3031 630-***-****

acn11r@r.postjobfree.com

EDUCATION:

DeVry University - Miramar, FL

June 2013

Bachelor of Science in Network and Communications Management

Cisco Networking Academy Aug

2011 - Oct 2012

. Certificate: CCNA Exploration: Network Fundamentals

. Certificate: CCNA Exploration: Routing Protocols and Concepts

. Certificate: CCNA Exploration: LAN Switching and Wireless

. Certificate: CCNA Exploration: Accessing the WAN

Fidelity Security Training Academy

Oct 2012

Certificate of Completion

XVIII Airborne Corps Noncommissioned Officer Academy - Ft Bragg, NC

Sept 2008

. Diploma: Warrior Leadership course

Defense Information School - Ft Meade, MD

Jan 2005 - Sept 2005

. Diploma: Electronic Fundamentals Course (Honor Graduate)

. Diploma: Basic Television Equipment Maintenance Course

SKILLS:

Operating Systems: Windows 95, Windows 98, Windows NT, Windows 2000,

Windows XP, Windows Vista, Windows 7, Windows Server 2008, Small Business

Server 2011, Palo Alto Networks OS, Aruba Networks OS

Software: Avast! Virus Protection, Microsoft Office 2007, Microsoft Office

2010, Digichat, Skype, Trillian, Google Picasa, Google Documents, Google

Calendar, Symantec, Active Directory, Microsoft Exchange, Microsoft Outlook

Hardware: Palo Alto Next Generation Firewall, Aruba Networks Clearpass

Policy Manager, Aruba Instant Access Points, Blue Coat Proxy SG, Blue Coat

Packet Shaper

Networking: IP addressing, basic network administration and maintenance,

network troubleshooting, switching, server maintenance and administration

Network Protocols: RIP, RIPv2, EIGRP, OSPF

Languages: SQL, VB.net

SENIOR PROJECT

Set up a network for business that included website, internet capabilities,

shared data, and security. Included online transactions for purchasing

capabilities, plus VoIP

User Database Administrator

. Set up user and administrator accounts in Active Directory to allow

utilization of network

. Provided network access control by configuring user permission levels

. Configured email accounts for each user within intra-network email

system

EXPERIENCE:

Giganetworks Sept

2013 - October 2014

Sales Engineer

. Operate and repair all network security hardware and software sold by

Giganetworks

. Perform professional services for clients in order to repair or

enhance their networks solutions

. Assist sales team in educating clients and helping them make the

correct security decisions for their networks

. Represent Giganetworks in major vendor meetings, conferences, and

events

. Assist in securing sales transactions for major vendors totaling over

$100,000

. Assist sales team in maintaining positive relationships with major

security vendors, including but not limited to: Palo Alto Networks,

Aruba Networks, Blue Coat, Websense, and Core Security

Integrated Tech Group

Mar 2013 - May 2013

Tier Two Field Technician

. Managed installations within customer's homes for cable television and

internet

. Performed exterior installation of aerial drop cables and signal

routing cables

. Maintained OSHA safety regulations for work on ladders and work with

cables

. Activated cable television and high speed internet devices

. Managed own vehicle and equipment without supervision

Federal Professional Solutions

Oct 2012 - Jan 2013

Warehouse and Logistics Manager

. Procured all material and equipment for the corporation

. Filed, organized, and uploaded all procurement paperwork for the

company

. Inventoried over one hundred thousand dollars material and equipment

held at warehouse on a daily basis

. Prepped and staged equipment to fulfill purchase orders and other

requisitions before sending equipment to job sites

. Managed all logistics, material, and equipment transportation

coordination

Commissioning and Integration Technician/Certified Tower Climber

. Commissioned and integrated cellular phone technology at job sites

after completion of equipment installation

. Swapped out, repaired, and installed equipment at cellular phone

technology sites

. Installed cellular phone technology up on top of towers for the

purpose of repairing and installing equipment

. Certified in all climbing safety procedures in full compliance with

OSHA

AQS LLC Apr

2012 - Oct 2012

Tech Support Specialist

. Installed software and provided Tier 1 Tech support to office staff

Proactive Worldwide Jan

2012 - April 2012

Information Technology Intern

. Managed the proper data purging and disposal arrangements of over

twenty computers and over twenty additional hard drives

. Maintained security for a network of over fifty computers

. Secured and maintained several different servers that involved the use

of mail, anti-virus, and network permissions

. Resolved customer complaints and answered customers' questions

regarding information technology and network use

. Maintained print server that included several different types of

hardware

. Researched and developed a public relations plan to give the company a

bigger social media presence; managed Twitter account for headquarters

. Wrote IT department quarterly newsletter

United States Army Nov

2004 - Nov 2009

Administrative Assistant/Training Specialist

(May 2008 - Nov 2009)

. Resolved customer complaints and answered customers' questions

regarding military policies and procedures

. Supervised the work of office, administrative, or customer service

employees to ensure adherence to quality standards, deadlines, and

procedures, correcting errors or problems

. Guided staff in handling difficult or complex problems and in

resolving escalated complaints or disputes

. Implemented military policies, procedures, and service standards in

conjunction with leadership

. Evaluated and discussed job performance problems with direct staff to

identify causes and issues and to work on resolving problems

. Trained and instructed 200+ staff in job duties and military policies

or arrange for training to be provided

. Reviewed, maintained records and reports pertaining to activities such

as training and education, service awards, and military schools to

verify details and evaluate performance.

. Interpreted and communicated work procedures, training requirements

and military policies to staff

Equipment Coordinator/Mechanics Assistant

(Jan 2007 - Apr 2008)

. Issued and inventoried all tools and equipment for 15 vehicles

. Provided assistance to master mechanics as needed

Combat Zone Deployment (Apr

2006 - Jan 2007)

. Performed sensitive and classified tasks and duties

. Accounted for $100,000 worth of media equipment

. Maintained accountability of issued firearms and ammunition

. Performed extended guard duty shifts, up to and including 24 hour duty

. Performed duties under intense conditions, up to and including combat

situations

Visual and Media Equipment Operator/Maintenance (Nov

2004 - Apr 2006)

. Notified supervisors when major equipment repairs were needed

. Monitored incoming and outgoing pictures and sound feeds to ensure

quality, and notified directors of any possible problems

. Mixed and regulated sound inputs and feeds, or coordinated audio feeds

with television pictures.

. Installed, adjusted, and operated electronic equipment used to record,

edit, and transmit radio and television programs, cable programs, and

motion pictures.

. Designed audio and video equipment layouts and performed upgrades and

maintenance.

. Performed minor repairs and routine cleaning of audio and video

equipment.

. Diagnosed and resolved media system problems in the field.

. Met with directors and senior members of camera crews to discuss

assignments and determine filming sequences, camera movements, and

picture composition.

. Constructed and positioned properties, sets, lighting equipment, and

other equipment.

. Maintained signal quality, adjusted if necessary

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