LONG PHAM
Houston, TX *****
832-***-**** acn11l@r.postjobfree.com
EDUCATION
University of Houston - Main Campus Houston, TX
Graduated 2010
Bachelor of Science in Kinesiology
RELEVANT EXPERIENCE
Couch, Conville, & Blitt Houston, TX
2013 - Present
Document Retrieval Specialist
. Handling client legal document work standards; mass retrieving
documents from system database and uploading to various clients secure
emails, ftp or website portals. (i.e. Petitions, Judgments,
Dismissals, Affidavits, etc.)
. Processing confidential documents prior to delivery to clients
. Maintaining integrity and accountability to build client loyalty
. Install and configure computer systems, diagnosing hardware or
software to solve any technical problems via phone or in person
. Troubleshooting network issues
Hull & Associates Houston, TX
2006 - 2013
Administrative Assistant
. Filed and indexed records
. Retrieved documents through identification codes within systems
. Classified incoming documents and materials
. Tracked documentation once files were borrowed or transferred
. Install and configure computer systems, diagnosing hardware or
software to solve any technical problems via phone or in person
. Troubleshooting network issues
State Farm Insurance Houston, TX
2002 - 2006
Administrative Assistant
. Received phone calls and routed messages, responded to general client
inquiries, set executive appointments
. Assisted Accounting Department in payroll procedures
. Data entry for client files
ACTIVITIES
The City Basketball Team
2009 - Present
Founder, Coach, Captain
hometeamsonline.com/thecityhouston
ADDITIONAL SKILLS
. Fluency in Microsoft Office applications: Word, Excel, PowerPoint,
Publisher, Access, Outlook
. Experienced in Convoke Systems (Information Exchange and Repository
Program) and Collection-Master (Collections Legal Software)
. Legal Claim Reporting
. Data Entry
. Bilingual in English & Vietnamese