916-***-**** • acn0zw@r.postjobfree.com

Alexia Jess Holder

**** ************ *****, ********* ** 95747 • 916-***-**** • acn0zw@r.postjobfree.com

Alexia Jess Holder

Experience

**-**-** ~ 05-02-14

(Temporary Position) AmeriCorpsNCCC McClellan, CA

Administrative Assistant

Temporary position via DiverseGOV

Requested by name to return as interim Administrative Assistant

Maintain paper and electronic files for every individual corps member of both FEMA Corps and

AmeriCorps NCCC; current classes and previous classes.

Worked in file archives as needed / requested.

Assist with travel arrangements for all incoming corps members

Shipped regulation equipment to every individual corps member

Assist with travel arrangements for all incoming corps members

Other duties as assigned

09-26-13 ~ 11-19-13

Spectrum Support Services, inc Natomas, CA

Recruiter

Post ads on various job boards for available positions

Source resumes to find candidates for positions on various job boards

Conduct interviews over the phone and in person when possible

Collect and properly file all documentation necessary for candidate employment

Handled multiple phone lines

Routed incoming calls to appropriate departments and/or individuals

Other duties as assigned

09-16-12 ~ 11-11-12

(Temporary Position) AmeriCorpsNCCC McClellan, CA

Administrative Assistant

Temporary position via DiverseGOV

Managed database of incoming corps members

Maintain paper and electronic files for every individual corps member

Shipped regulation equipment to every individual corps member

Assist with travel arrangements for all incoming corps members

Other duties as assigned

July and August 2012

(Temporary Position) Milgard Windows Sacramento, CA

Front Desk Receptionist

Temporary position via Manpower

On call as needed position

Handled multiple phone lines

Routed incoming calls to appropriate departments and/or individuals

Signed for incoming mail and packages; sorted and distributed as necessary

Basic maintenance of some office equipment

Other duties as assigned

916-***-**** • acn0zw@r.postjobfree.com

Alexia Jess Holder

03-19-12 ~ 07-31-12

(Temporary Position) Sutter SeniorCare Sacramento, CA

Receptionist / General Office Clerk

Temporary position via Manpower

Moved between two sites staffing front desk and serving as general secretary at both locations

Created binders with information to standardize front desk duties for both locations

Handled multiple phone lines

Routed incoming calls to appropriate departments and/or individuals

Greet all people entering building

Advise transportation department of cancellations or participant transport needs

Data entry

File management

Other duties as assigned

01-11-07 ~ 01-31-2012

Private Individual Sacramento, CA

Home Care Service Provider

Managed medication distribution and access

Scheduled appointments

Provided transportation

Assisted with filling out and turning in paperwork in a timely fashion

Light cooking and cleaning duties

01-11-05 ~ 07-31-07

Waste Management Gold River, CA

Customer Service Representative

Started as temp-to-hire via Pacific Staffing

Inbound call center

Took inbound calls from customers regarding services and billing

Opened new accounts, cancelled accounts, transferred account ownership, etc as needed

Educated customers on available services and advised how to best utilize them

Provided on the job training for new customer service representatives

Processed payments over the phone

08-01-04 ~ 09-30-05

AT&T Wireless / Cingular Wireless Sacramento, CA

Customer Service Representative

Started as temp-to-hire via Apple One

Inbound call center

Took inbound calls from customers regarding services and billing

Opened new accounts, cancelled accounts, transferred account ownership, etc as needed

Educated customers on available services and advised how to best utilize them

Went over billing statements with customers to help them better understand charges, fees, and taxes

Processed payments over the phone

Provided basic technical support for a large variety of devices

03-01-04 ~ 05-31-04

(Temporary Position) Franchise Tax Board Sacramento, CA

Clerk

Temporary, seasonal position

916-***-**** • acn0zw@r.postjobfree.com

Alexia Jess Holder

Received, sorted, and date stamped tax forms

Reviewed tax forms for errors and to verify forms were fully completed

01-01-03 ~ 03-31-04

Starbucks Coffee Rancho Cordova, CA

Barista

Made and served a large variety of beverages

Operated espresso machines, coffee machines, blenders, grinders, hot water dispensers and more

Stocked product and made certain displays were neat and up to corporate standard

Served as location Coffee Ambassador; educated customers on how coffee blends differed from one

another, assisted in finding the perfect roast and blend based on customer likes and dislikes

Started a "Trivia of the Day" program with management approval to award customers extra shots of

espresso or flavored syrup to their drinks on correct answer of daily trivia questions. Maintained the

trivia board and a stock of trivia cards for co-workers to reference.

09-01-00 ~ 12-31-02

See's Candies Rancho Cordova, CA

Sales Associate

Provided general customer service duties

Hand packed and wrapped product to customer specification.

Light stocking duties

References

Norma Martinez 916-***-**** Manager at AmeriCorpsNCCC

Oscar Sanchez 916-***-**** Sutter SeniorCare

Troy Kay Sanchez 916-***-**** Sutter SeniorCare

Rita Thomas 916-***-**** Personal

Peter Wilson 562-***-**** Personal

Contact this candidate