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IT Management

Location:
North Port, FL
Salary:
0.00
Posted:
January 26, 2015

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Resume:

ROBERT WILLIAM STEWART

**** ******* ******

Northport, FL 34288

608-***-****

acn0z6@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Robert is an experienced information technology executive with twenty years

of experience in; operations management, project management, training,

customer support, team building, and strategic planning. Excellent skills

in: customer service, analysis, implementation, training, and communication

with a proven ability for teambuilding.

Education

A. T. Still University

Mesa, Arizona

Arizona School of Health Sciences

Doctor of Health Sciences (2017)

Concentration in Leadership and Organizational Behavior

Loyola University Chicago

Chicago, Illinois

School of Law

Masters of Jurisprudence

Ball State University Muncie,

Indiana

Master of Arts

Concentration in Career and Technical Education

Ashford University

Clinton, Iowa

Master of Business Administration

Concentration in Organizational Leadership

California University Santa

Ana, California

Bachelor of Science in Business Administration

Professional Education/Certifications

Villanova University

Villanova, Pennsylvania

Masters Certificate in Project Management

CPHIMS, CCNA, MCSE, MCP, A+ and TCP

Professional Affiliations

Member, American Bar Association

Member, Health Care Compliance Association

Member, College of Health Information Executive

Member, Health Information Management Systems Society

TEACHING EXPERIENCE

Ball State University - Graduate School Muncie,

Indiana 8/2010 to 5/2011

Graduate Faculty - Occupational Health and Safety

PROFESSIONAL EXPERIENCE

University of Wisconsin Health System Madison, Wisconsin

4/2014 to Present

UW Health is comprised of 4 Hospitals, 86 Clinics, and 15 departments

within The University of Wisconsin School of Medicine and Public Health. UW

Health has an annual revenue of $3 billion, supports over 1,200 physicians

and 13,000 employees, is known for high quality research both nationally

and internally, was voted the Number 1 Hospital three years running, and

200 of the 1,200 physicians were voted among the best physicians in the

country for 2013.

Chief Technology Officer

As a member of the senior leadership team, the following are areas of my

responsibility; over 200 staff members with 7 direct reports, HIPAA

Security, Network, Telecommunications, System Administration, Change

Management, Business Intelligence, IT Security, Enterprise Imaging, and a

24/7 Help Desk. Significant areas of implementation include; a five year

infrastructure plan, project management organization, change management,

significant product implementations - Imprivata,Vocera, developed

training, and support of Epic (40 modules), PeopleSoft, ServiceNow, Cisco

EA, Microsoft EA, Airwatch, and over 1,000 additional software packages

throughout the organization.

. Development and planing of a 5 year Infrastructure strategic plan.

. Chair and/or member of 18 committees

. Strategic alignment of IT and Business goals.

. Relationship building with referring hospitals in the communities

served.

. Implementation of EPIC's Community Connect

. Development of regional HIE.

. Research and planning for an HPC Secure Computing Environment for

Research.

. Complete redefinition of IT standards, mission, vision, polices and

procedure enterprise wide.

. Research and implementation of convergence Tele-Health Technologies.

. Enterprise wide population health analytics

. Responsible for managing an annual departmental budget of $60 million.

. Redefinition and security and HIPAA standards to include end user

training, enterprise wide.

. Due diligence in Swedish American Health into the UW Health System.

. New Construction Management - Information Technology Systems and

Infrastructure.

New hospital: $215mm, 500,000 square foot hospital in Madison, and

$120mm acquisition of Swedish American Health based in Rockford, Il.

Ernest Health, Inc. Albuquerque, New

Mexico 6/2012 to 4/2014

Ernest Health owns and operates 21 community-based acute rehabilitation and

long-term acute care facilities, with 3,200 employees and 1,200 physicians

in Arizona, Colorado, Idaho, Indiana, Montana, New Mexico, South Carolina,

Texas, Utah and Wyoming

Director of Information Technology & Security Officer

As a member of the senior leadership team, the following are the areas of

responsibility; Network, Telecommunications, System Administration, Revenue

Cycle Management, Change Management, Business Intelligence, IT Security,

Applications Administration, and a 24/7 Help Desk. Significant areas of

implementation include; project management, change management, product

implementation, training, and support of NTT Data EHR iMED, VistaKeane,

Ascend Pharmacy, PeopleSoft Financials, PDS HR, Fuji MS Help Desk, WebEx,

MS Link Video Conferencing Solution, HCS, Salesforce.com, and 75 additional

smaller software packages located in two data centers.

. Development and Implementation of a 3 year strategic plan.

. Strategic alignment of IT and Business goals.

. Relationship building with referring hospitals in the communities

served.

. Migration of data center to 2 regional managed data centers located on

the eastern and western coasts.

. Complete redefinition of IT standards, mission, vision, polices and

procedure enterprise wide.

. Research and vendor selection for and integrated EHR solution. (NTT

Data)

. Build out of an Enterprise wide Intranet solution that integrated VCS,

Reporting, and Communications.

. Responsible for managing a yearly departmental budget of $32.5

million.

. Redefinition and security and HIPAA standards to include end user

training, enterprise wide.

. Implementation of RFP process for all new construction and expansion

projects.

. New Construction Management - Information Technology Systems and

Infrastructure.

. $75 Mil, 4 New Rehabilitation Hospital construction projects, 4

states.

University of New Mexico Medical Group Albuquerque, New

Mexico 10/2011 to 6/2012

Chief Information Officer & Director of Technology

UNM Medical Group, Inc. (UNMMG) is the practice plan organization for

physicians and other medical providers associated with the UNM Health

Sciences Center. UNM Medical Group, Inc. is a New Mexico Non-Profit

Corporation and is a 765 physician group whose vision is to be a national

leader in the delivery of high quality and innovative academic medicine.

. Strategic alignment with business initiatives.

. Redefining department mission, vision, and goals.

. Upgrade and process refinement of Revenue Cycle Management practices.

. Implementation of v5010 upgrade, ICD10 upgrade, and upgrade to GE

Centricity Business v5.0.

. Policy and Procedure review and revisions as needed.

. Responsible for managing a yearly departmental budget of $15.6

million.

. Complete design of IT staff continuing education initiative.

. New Construction Management - Information Technology Systems and

Infrastructure.

. $143 Mil, 244,000 Square Foot, 100 Bed Hospital with 200 bed expansion

plans. The acute care facility houses 90 medical surgical beds and 10

behavioral health beds with a capability to expand to 300 beds. In

addition, this facility contains a 13-bay state of the art emergency

and trauma center as well as a 40,000 square foot medical office

building.

The South Bend Clinic & Cancer Care Partners Mishawaka,

Indiana 5/2007 to 11/2011

Cancer Care Partners

Cancer Care Partners is a joint partnership cancer hospital created

between The South Bend Clinic and Indiana University Health System's

Center for Cancer Care located in Northern Indiana. I held both the

position with The South Bend Clinic and the position with Cancer Care

Partners jointly.

Manager of Information Services Operations

Manager of the: Data Center, Telecommunications, System Administration,

and Help Desk. Responsible for 24/7 operations of each department

including; project management, change management, product implementation,

training, and support of NextGen EMR/EPM, Empiric RIS, Fuji PACS, Illient

Help Desk, Great Plains, and Mitel VOIP.

. Responsibilities are similar to those listed below for The South

Bend Clinic.

. Compliance training for all staff members.

. Procurement of all technical equipment at the hospital.

. Policy and Procedure review and revisions as needed.

. Responsible for managing a yearly departmental budget of $3.4

million.

. Implementation of Aria EHR and community Interfaces between NextGen

and MediTech Systems.

. Implementation of TomoTherapy for high-precision radiation

treatment and 64-slice PET/CT for accurate diagnosis of cancer.

. New Construction Management - Information Technology Systems and

Infrastructure.

. $68 Mil, New Construction of 25 Bed In-Patient Hospital and Out-

Patient Clinic.

The South Bend Clinic

The South Bend Clinic was organized in 1916, and is a 100 physician

multispecialty group located in Northern Indiana.

Manager of Information Services Operations

The South Bend Clinic is a 100 physician multispecialty group located in

Northern Indiana.

Manager of the: Data Center, Telecommunications, System Administration,

and Help Desk. Responsible for 24/7 operations of each department

including; project management, change management, product implementation,

training, and support of NextGen EMR/EPM, Empiric RIS, Fuji PACS, Illient

Help Desk, Great Plains, Mitel VOIP, and 75 additional software packages

located in two data centers.

. Designed a change management program for all upgrades and changes

to any Information Services hardware and software.

. Documented processes and developed plans for implementing

applications/upgrades.

. Analyzed, managed, and facilitated resolutions for end user issues.

. Implemented a monitoring system to account for system performance

and reliability and developed recommendations for

corrections/improvements.

. Continual research and product evaluation to ensure lean IT

practices are followed.

. Developed policies related to user conduct, compliance, and

computer usage.

. Developed HIPAA policy /procedures, and trained employees on the

policy

. Responsible for managing a yearly departmental budget of 2.5

million.

. New Construction Management - Information Technology Systems and

Infrastructure.

. $38 Mil, 204,000 Square Foot Expansion

. $51 Mil, Expansion Project of 3 Independent Ambulatory Clinics

Memorial Health System South Bend,

Indiana 4/2005 to 5/2007

Memorial Health System is a 526 bed, regional referral center for; cardiac,

cancer, childbirth, emergency medicine, and rehabilitation services located

in Northern Indiana.

Technical Project Manager

Technical Project Manager for all System Administration projects including;

Cisco, A4 EMR, Remote VPN, Cerner, McKesson, PACS and Microsoft

applications. Provided support for all Information Systems, hardware and

applications.

. Project Manager for all phases of technical projects including;

team organization, awareness, project communication,

customizations, testing, change management, analysis of processes,

and implementation.

. Developed project plans for implementing the electronic medical

record system. Result: Implementation completed as scheduled.

. Implementation of major network upgrades including; IPS/IDS,

Wireless APs, network system monitoring software, and network core

hardware.

. Researched and implemented new system features as available from

vendor.

. Managed budget control for technical projects totaling 1.5 million

annually.

. New Construction Management - Information Technology Systems and

Infrastructure.

. $21 Mil, 137,000 Square Foot Out-Patient Surgery Expansion. This

expansion accommodates many types of surgeries, from cardiovascular

cases, orthopedics, neurosurgery, trauma and state-of-the-art

DaVinci robotic surgery. The project included renovation of the

outpatient surgery center, new sterile processing and admitting

areas, and a new main lobby and entrance

Brighton Charter Schools Brighton,

Colorado 2/2004 to 4/2005

Director of Information Technology

Senior manager of the technology department to include managing staff of

seven full time staff members, and two interns, at the Brighton Charter

School System. Provided major infrastructure changes, and ongoing training

and support for all faculty and staff on the use of newly implemented

technology.

. Implementation of new policies and procedures in technology.

. Designed a Computer Education Program for faculty and staff.

. Implemented new systems including; email, student records,

centralized document management.

. Implemented major infrastructure changes including; datacenter

center upgrade, six computer labs, two mobile computer labs,

wireless network, and website design.

. Implemented an intern program with Westwood College.

University of Notre Dame Notre Dame,

Indiana 10/2000 to 2/2004

Departmental Computing Technologist - Alumni Association

Managed desktop support functions for the Alumni Association and

Administration department by troubleshooting and training staff on the

proper use of technology.

. Consulted and implemented hardware and software upgrades, network

and internet connections of both Windows and Macintosh machines.

. Organized and developed security upgrades on all PCs in the Alumni

Association.

. Trained staff and alumni on various office software, internet

applications, and webpage design.

. Participated as support staff for all departments in the Alumni

Association to include; pep rally trips to away games, annual

reunion weekends, special events in the Eck Center, and annual

alumni senate meetings.

Administrator Production Systems - Operations and Engineering

Coordinated and implemented the system wide information resources strategic

planning and change management process for the Office of Information

Technology.

. Developed and analyzed plans for implementing a change management

system for all systems managed by the Office of Information

Technology.

. Implemented Tripwire system to detect any unplanned changes to all

systems and applications located in the data center.

. Developed Information Resources' security policies and procedures

for the Operations and Engineering department.

CSES Field Service Technician - Operations and Engineering

Provided first and second level technical support for areas including;

staff offices, lecture halls, classrooms, and special events taking place

on Notre Dame's campus.

. Provided first level desktop and multimedia support for all faculty

and staff issues to include; Windows, Macintosh, LCD projector, and

video problems.

. Provide server setup and monitoring for the Sports Information

department for all Notre Dame home football and basketball games by

providing stats to NBC and FansOnly.com.

. Assisted in all special events support for any function located in

Debartolo Hall.

Performance Painting / Car-Star Elkhart,

Indiana 9/1992 to 10/2000

IT Manager / Graphic Designer

Provided first and second level support including; desktop support,

application support, server support, and design functions for all locations

in Elkhart and Osceola.

. Implemented desktops, servers, software packages, and printer

upgrades for the business, design, and production departments.

. Designed paint designs for tour buses and motor homes with

PhotoShop and Illustrator.



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