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Customer Service Marketing

Location:
Oronoko Charter Township, MI
Salary:
$50,000/yr
Posted:
January 26, 2015

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Resume:

Stahl Comete

**** **** **** ** **

Berrien Springs MI, 49103

269-***-****

acn0xe@r.postjobfree.com

EDUCATION

ANDREWS UNIVERSITY Berrien Springs, MI

Master of Arts in Communication- Emphasis in Public Relations May 2013

ANDREWS UNIVERSITY Berrien Springs, MI

Bachelor of Arts in Business Administration- Emphasis in Marketing May 2011

CORE COMPETENCIES

• Customer service

• Student recruitment, registration, enrollment, and admissions processes.

• Marketing and communications techniques.

• Proficient in Microsoft Word, Excel, and PowerPoint.

• Bilingual: Haitian Creole- verbal and written mastery.

WORK EXPERIENCE

Andrews University Berrien Springs MI

Graduate Psychology & Counseling Office Manager Sept 2014 – Present

• Manage all departmental administrative functions for departmental chair, faculty, and students.

• Greet students and visitors, and provide assistance while maintaining pleasant and welcoming office atmosphere.

• Provide administrative support to faculty by means of calendar management, handling paperwork, answering phones,

organizing meetings, and taking minutes.

• Organize all departmental functions such as; seminars, workshops, luncheons, and parties. Plan all educational tours and

off-campus events.

• Track all prospective student progress, maintain correspondence via email, phone, and in person, and answer any

questions relating to programs and the application process.

Andrews University Berrien Springs MI

Graduate Admissions Coordinator Mar 2014 – Jun 2014

• Provide a high level of personalized service to inquiries and applicants.

• Educate prospective graduate students regarding admission policies and procedures.

• Gather information on graduate inquiries and input into databases for mailings and communications.

• Determine student needs and provide them with appropriate information or direct them to appropriate department.

• Facilitate admission processing for incoming and returning students.

Andrews University Berrien Springs MI

Integrated Marketing & Communications Intern May 2013 – Dec 2013

• Assist staff in promoting the University by participating in community events, on-campus meetings, and providing virtual

tours to prospective students.

• Provide prospective students with information on educational programs, students services, and involvement opportunities

with the University.

• Perform general office duties- reception desk coverage, maintaining paper and electronic filing systems for records,

correspondence, and other materials.

Andrews University Berrien Springs MI

Undergraduate Enrollment Office Assistant Aug 2011 – Jan 2013

• Participate in student recruitment, selection, and admission, making admissions recommendations as necessary.

• Assist with Enrollment Management by tracking applicant data and communicating with students regarding outstanding

admission requirements and/or acceptance to the college.

• Assist Director of Enrollment Management/Registrar with review of enrollment data to ensure the admission process is

student-friendly and easy to navigate.

• Ensure applicants are promptly and accurately guided through the admission and enrollment process.

Michiana Spine Sports & Occupational Rehab, P.C. Mishawaka IN

Marketing Intern May 2010 – Aug 2010

• Analyze marketing objectives and develop new strategies to attract new patients.

• Assisted marketing department in generating new patient leads by implementing recruitment and marketing strategies.

9766 Rose Hill Rd M8 Berrien Springs, MI 269-***-**** acn0xe@r.postjobfree.com

• Recommend modifications of services, processes, and procedures to ensure customer satisfaction.

9766 Rose Hill Rd M8 Berrien Springs, MI 269-***-**** acn0xe@r.postjobfree.com



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