Monica Calahan

P.O. BOX *** • COALMONT, INDIANA *7845 • 812-***-****

SUMMARY OF QUALIFICATIONS

Familiar with operating systems Microsoft Word, basic Excel, and Internet.

•

Ability to handle office and clerical tasks efficiently and effectively.

•

Receiving and directing of phone calls and greeting, directing, and screening of visitors.

•

Knowledge of client services, customer service, problem solving and negotiation.

•

Professional, value driven, goal-oriented with ability to complete tasks within deadlines.

•

Entry level knowledge of basic accounting procedures, accounts payable and receivable.

•

PROFESSIONAL WORK HISTORY

Cashier, Wal-Mart, Linton, In 04/14 -10/14

• Provide outstanding customer service; greet all Customers warmly.

• Assisting Customers with the bagging and loading of their merchandise.

• Consistently maintains excellent productivity levels; scan merchandise accurately.

• Achieve the "Item Per Hour" goal; Achieve the "Scanning" Percentage goal.

• Display familiarity with Courtesy Desk and People Greeter procedures

Proprietor, Rosella’s Rosaries, Coalmont, In 07/2012-Current

Acted as primary sales person for personally designed and handcrafted rosaries.

•

Design of business cards, logo, website and rosaries.

•

Business to business marketing, website marketing and marketing through social media.

•

Descriptive writing, advertising, promotions, product research and illustration.

•

Administrative Assistant, Calahan Home Builders, Coalmont, In 05/1985-06/2012

Monitored hours and schedule to process time sheets.

•

Established emails accounts for purposes of business correspondence.

•

Designed company website; received and responded to calls for information.

•

Designed time and work schedule sheets for employees.

•

EDUCATION AND TRAINING

Harrison College, Associate Business Management Terre Haute, IN 06/2011

I.U.P.U.I., Technical Writing (did not complete) Indianapolis, IN 1992

George Rogers Clark College, Word Processing (certificate) Indianapolis, IN 1984

Contact this candidate