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Customer Service Representative

Location:
California
Posted:
January 26, 2015

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Resume:

Marlene Thompson

Eufaula, OK

acn0vh@r.postjobfree.com - 712-***-****

WORK EXPERIENCE

Teacher

KinderCare 918-***-**** - Broken Arrow, OK - December 2014 to December 2014

Responsibilities

Supervised children 12 months to 18 months. Changed diapers served them meals and did various daily

cleaning.

Teacher

KinderCare 720-***-**** - Fort Collins, CO - July 2014 to November 2014

Responsibilities

Teaching and supervising children from 6 months- 5 years of age using their curriculum. Changing diapers,

feeding two meals plus a snack. Teaching them the importance of washing their hands through out the day.

Accomplishments

Seeing children grow through their accomplishments from walking to being able to communicate what they

need or want to others.

Skills Used

Communication skills both verbal and, written. People skills, Housekeeping Observational skills,

Associate Teacher

West Central Community Action Cindy Humphries 712-***-**** - Shenandoah, IA - June 2010 to

December 2012

Responsibilities

I helped the lead teacher in the classroom of 20 3/4 year olds. This was a Head Start preschool. I was

responsible for paperwork on a daily basis. Teaching a lesson one day a week, which I had to write a lesson plan

for. Taught music and movement daily. Helped with serving the meals to students 3 times a day. I taught the

students how to set the table. Watching the students in the classroom and outdoors. Keeping the students safe.

Interacting with parents and other family members. I was responsible for giving students breathing treatments

who required it.

Accomplishments

I helped to ensure that the kids were ready for kindergarten. I was able to help calm various students down

during my time there.

Skills Used

People skills, communication skill both verbal and written first aid, music, physical education Answered phones.

computer skills

Childcare Provider

Marlene's Kids My company - Clarinda, IA - June 1999 to June 2011

Responsibilities

Kept kids safe and healthy in their home. Made and served meals, housekeeping, entertaining the kids, helped

with homework, Ran errands, took the kids to various activities, took them to doctor appointments.

Accomplishments

I helped several to learn how to read/write. Helped them get good grades. Watched them grow up and graduate

from high school.

Skills Used

First aid, food preparation, housekeeping, verbal communications, observational, time management,

bookkeeping.

Cashier/Cook

Casey's General Store/ Michelle Brown Manager 712- 246- 1310 - Shenandoah, IA - March 2009 to

June 2010

Responsibilities

Made pizza's,and sandwiches, made pizza dough daily, cashier, answered phone, cleaning, ordering

merchandise, helped customers, stocked shelves stocked the cooler, bagged ice

Accomplishments

Helped customers by answering their questions, gave out directions, Helped to keep the store stocked and

clean.

Skills Used

Communication, math, bookkeeping, house keeping, food preparation, able to follow directions given to

complete tasks assigned to me. I worked as a team member to accomplish a common goal. I can count back

change from the point of sale.

Customer Service Representative

No Frills - Clarinda, IA - April 2000 to November 2002

Responsibilities

Cashier, Service desk selling tobacco products, and power ball tickets. Stocking shelves, cleaning, ordering

merchandise. Helped the customers who were like family. Helped customers who wanted specific items, I

followed through to make sure they got the item or answers to questions.

Accomplishments

I started out as a cashier, then was promoted to Customer Service desk in charge of ordering tobacco products,

front end merchandise.

Skills Used

Communication skills, math, cleaning, people skills, followed directions, worked as a team member to

accomplish a task.

Cashier/ Service desk/CSM/Layaway/Electronics/Garden center/Door greeter

WalMart 712-***-**** - Shenandoah, IA - September 1994 to June 1999

Responsibilities

Handled money, ran end of the day reports, stocked and cleaned in what ever part of the store I was working

in. made sure that the people I worked with had the supplies they needed. Followed the orders left me to

accomplish by the end of my shift. I would come in on my day off or work a double shift when asked.

Accomplishments

I testified on a former employee who stole from the store. Helped customers who was looking for a specific

item, if we couldn't get it I helped them find it else where.

Skills Used

Communication, people skills, math, used a computer to order merchandise, and run reports, first aid,

knowledge of plants, and trees to make sales. I organized the Layaway department made it easier to find items

so, it ran easier. I'm able to count the customers change back from point of sale, worked on new employees

so they could also.

EDUCATION

Bachelor of Science in Elementary Education

Peru State College - Peru, NE

1989 to 1991

AA in General with emphasis on Education

IWCC - Clarinda, IA

1987 to 1989

SKILLS

Ran a register, handled money, can count change back from point of sale back to the customer. ordered

merchandise by computer and by book, at Walmart used a telxon to order merchandise.

LINKS

http://acn0vh@r.postjobfree.com

ADDITIONAL INFORMATION

Personal References:

Bessie Whitehead 1947 Ave. B, Shenandoah IA 51601 712-***-**** acn0vh@r.postjobfree.com

Ruby Hanson Clarinda, IA 51632 712-***-****

Michael Kirsch 405 W. Thomas Ave. Shenandoah, IA 516*****-***-**** acn0vh@r.postjobfree.com



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