Monea S. Carter

Objective

**** ********** **.

Decatur, GA 30032 To obtain employment with an organization that allows room for exposing quality office operation

Missmocarter216@gmail.c

and exceptional customer service skills. Seeking room for advancement and opportunities to gain

om

and maintain meaningful professional relationships.

678-***-****

Employment History

Education & Skills

Assistant Accounts Coordinator

5/2012-05/2014

4/2013-Present Alluring Prestige Public Relations, Marietta, GA

Colorado Technical

Collaborate with superior virtually to conduct company brainstorming sessions to develop

University,

strategic/creative marketing ideas for contracted clients. Efficaciously fulfilled all expressed

Colorado Springs, desires for successful events.

CO Established permanent contracts with highly satisfied clients by utilized leadership skills

Introduction to by explaining and demonstrating possible scenarios to help clients better comprehend our

Healthcare Delivery vision.

Systems, Computers Used strong pitching skills to impress prospective clients and gain their trust to ensure

and Information definite consideration of using our services.

Technology

Temporary Administrative Office Specialist

Literacy,Composition and 12/16/2014-01/16/2015 Atlanta Injury and Wellness, Atlanta, GA

Critical Thinking Effectively handle multi-line telephone/ email correspondence system and acted as,Sociology,The director of first impressions. Check patients In/Out using Chirotouch Software

Human Body and Assisted with insurance verification, scheduling or re-scheduling, patient treatment status

Wellness, Career inquiries, and billing and payment inquiries.

Planning and Maintained company rapport with contracted clients; while discussing confidential case-

Management, related information. For example: Assisted with Attorney lien documentation preparation,

Management liability packet distribution, MRI, CRMA info exchange and records and forms requests.

Fundamentals Created, edited and forwarded correspondence forms and company newsletters. Provided

meaningful information regarding Chiro and Medical weight- loss services; by utilizing

leadership skills to explain and demonstrate possible scenarios to help clients better

10/2010-08/2011 comprehend our vision, goal, and purpose.

Everest Institute of

Customer Service Advisor

Marietta,

05/2014-09/2014 Jiffy Lube, Marietta, GA

Marietta, GA

Created and maintained a warm-welcoming environment in which valued guests were

Anatomy, Medical

provided with specific information regarding their services being rendered during the visit as

Administration/

they wait for completion verification.

Medical Transcription,

Medical Assistant Took control of crowds and eased tension during rushed moments by swiftly and

Techniques, Medical efficiently entering vehicle demographics and ensuring effective communication drives

Billing and Coding, satisfactory results. Acted as a link between fleet service employees and our client.

Medical Terminology,

Studied, comprehended, and applied necessary Lucor (CBT) Computer-Based Training Program skills

Computer Information

to properly run the small shop and assure that all maintenance services being performed met highest quality

Technology,

standards.

Collections/Insurance

Medical Billing Specialist

07/2011-12/2011 Orthopedic & Spine Surgery of Atlanta, Atlanta, GA

Satisfied patients and third party payers with a better understanding of the details of each

account in question.

Located and simplified denials; gathered EOB’s to determine whether bills were rightfully

sent or super bill correction is needed.

Acted as a dependable link between all parties involved in personal injury and worker’s

compensation cases.

Temporary Call Center Enrollment Specialist

02/2008-06/2008 Vertex Outsourcing Center, Kennesaw, GA

Contracted through Adecco as seasonal help enrolling OH and GA residents for natural

gas services.

Arrived promptly, equipped with necessary knowledge to inform inquiring citizens of

natural gas rates and the benefits of each service package offered.

Utilized sales and negotiating skills to aid in locking customers into fixed rates with the

company servicing their residential or commercial area.

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