MIRALYS M. GONZALEZ

***** ** ** **. ***** MIAMI, FL 33181 (813) 408 - 4320 acn0py@r.postjobfree.com

ND

PROFESSIONAL SUMMARY

CERTIFIED GENERAL CONTRACTOR - OPERATIONS MANAGEMENT - CUSTOMER RELATIONS - PROJECT MANAGEMENT

High-energy professional who leads companies through change and challenge to profitable growth. Strategic problem-solver who

envisions smart solutions and executes with urgency across all levels of the organization. Hands-on leader with extensive customer

service experience who is able to keep teams focused and productive. Outstanding strategist with a track record of success in highly

competitive business markets. Skilled in negotiating partnerships and alliances with a keen ability to capture opportunities and catapult

new ventures.

CORE COMPETENCIES

CUSTOMER CARE * BUSINESS PLANNING & DEVELOPMENT * CHANGE MANAGEMENT * BUDGET PLANNING * LOGISTICS * POLICY

DEVELOPER * TECHNOLOGY * STRATEGIC PLANNING * CONSTRUCTION * REPORTING & ANALYSIS * BLUEPRINTS READING * TEAM

DEVELOPMENT & LEADERSHIP * PRODUCTIVITY & PERFORMANCE IMPROVEMENT * VALUE- ADDED ENGINEERING * MATERIALS TRACKING

* QUALITY CONTROL * NEGOTIATIONS * COST ESTIMATES * COST ANALYSIS * PROCESS OPTIMIZATION *

PROFESSIONAL EXPERIENCE

EPIC HOSPITALITY, LLC. 2012-2014

General Manager/Project Manager

Oversaw and managed the day to day operations of the company’s growth and production. Led a customer-centric organization through

insightful leadership, accountability and quality management through the development, implementation, monitoring and measuring of

new policies and procedures. Conducted daily production and scheduling meetings with management team, conducted weekly safety

meetings and weekly on-site evaluations of project progressions. Routinely interacted with local municipalities obtaining all required

inspections. Fully responsible for daily reporting of all company activities and communication with the Board of Directors.

JMG BUILDING CONTRACTORS, Inc. 2005-2012

Project Manager

Earned a fast track promotion to Project Manager based on strong performance in process optimization, productivity improvement and

quality management. Oversaw the renovation of National Chain Hotels. Identified, analyzed and resolved day to day challenges and led

construction team comprised of Superintendents. Reviewed and improved all change orders and responsible for all ongoing

communication and instruction of the sales and customer service teams. Provided weekly, monthly and annual production status updates

and accountable for job site safety measures and compliance with safety requirements as well as forecasting and managing budget

expenditures. Assisted with contract proposals and negotiations and managed multiple priorities and deadlines. Interviewed, hired and

trained teams of Customer Care personnel and Superintendents.

EDUCATION AND TRAINING

Florida Certified Building Contractor: 2012

University of Havana: 1992-1994

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