Shaji Abraham has nearly ** years of experience and that includes 3 yrs US

Exp in the IT industry. He is currently working as Delivery Manager with

Ernst & Young (EY), at Trivandrum, India.

Project Management Exposure

> Have handled numerous projects and worked through out the entire life

cycle of project and products.

> Have managed projects with various technology backgrounds such as .NET

4.5, SharePoint 2010, PHP, Java XML, XSL, SQL Server 2008 and Oracle.

> Have expertise on implementation of projects with out crossing the

threshold budget and minimal schedule variance.

> Highly proficient with various project management skills such as,

planning, budgeting, scope management, resource allocation and

monitoring, schedule management, Risk identification and mitigation, Task

allocation, Work Schedule, reviewing tasks/task sheet, Prioritizing the

tasks, Follow up and review on daily deliverables, Team reviews, Keeping

up the deadlines.

> Good exposure towards analyzing the SLA and other Process related

documents and procedures.

> Well versed with team motivation activities such as appraisals,

fulfilling training needs, resolve conflict of interest within the teams,

guidance and mentoring, act as a liaison between the team and the client

> Proficient in analyzing information system needs, evaluating end-user

requirements, custom designing solutions, troubleshooting for complex

information systems management.

> An effective communicator with exceptional relationship management skills

with the ability to relate to people at any level of business and

management and significant experience working with steering

> Conduct Team meetings, process review meetings and causal analysis along

with the top Management.

> Monitor and report the Process level quantifiable goals.

> Prepare and maintain the PMP Identify and plan for the management of

risks in advance with the team leads.

> Good experience in Configuration Management

> Domain Knowledge: Health care, Project Management & E-learning.

Business Management Exposure

> Actively participate in project proposal, SWOT analysis, review, and pre-

sales discussion with clients & related authorities.

> Interact with clients to understand requirements.

> Resource Planning, requirement analysis and elucidation on the following:

Resources Planning, Setting up right interview techniques for technical

requirements, selection of apt resources, follows up with HR department

on timely recruitment.

> Proven ability to present to and interact with customers, displaying

confidence and the expertise to make product decisions, to develop

project plans, and to meet project deadlines.

> Selecting and evaluating effective and efficient systems including

hardware, software, ERP etc.

> Assessing security standards, managing licensing and software

standardization issues.

Achievements

> In Ernst & young Established effective Delivery Management process,

prepared IT Infrastructure Planning, Management Support, Software quality

Assurance Compliance, Performance Appraisal, Individual Development

Plans, Group Development Plans, Motivation, Employee Relations.

> Assume overall accountability for the operation and its performance,

resources allocation, estimation on resources utilization, budgeting, and

cost control.

> Manage expectations of the Team Members and client and ensure

implementation of the corrective/ preventive action identified based on

the causal analysis and arrange for additional training if requisite

skills are not available.

Achievement in past organizations:

> In HCL Technologies Established effective SDLC Planning & Co-ordination,

IT Infrastructure Planning, Management Support, Software quality

Assurance Compliance and Release Management, Performance Appraisal,

Individual Development Plans, Group Development Plans, Motivation,

Employee Relations.

> Played key role in CMMI level 5 Assessment for Ivesia Solutions India Pvt

Ltd and had represented for all the 25 PA's as Middle Manager.

> Restructured the communication process there by establishing good

channels of communication between the onsite in charge and offshore

developments

> Played key role in technology and SPEG Group.

> Introduced various new concepts, which actually bought down the attrition

percentage, increased productivity among the employees and balanced their

work-life.

> Initiated Ivesia Training System - exclusively to meet the high in demand

training needs of the organization.

PREVIOUS WORK EXPERIENCE

Delivery Manager, Ernst & Young, Trivandrum June 2011 to till date

Roles & Responsibilities:

o Report to Delivery Head in charge.

o Identified and planed for managing risks in advance with team leads.

o Managing 120 resources and there career plan, growth prospects, training

plan for all resources

o Creating strategy planning for the team in every aspects

o Ensured implementation of the corrective/ preventive action that was

identified.

o Have the necessary transactional and transformational leadership ability

to set clear objectives, be action-oriented, utilize knowledge / skill

for business advantage, lead by example, establish principles and

performance expectations, prepare for future growth and communicate

effectively any change in focus

o Being important part of Software Engineering Process team.

o Resource Planning, Effective utilization of resources to resolve problems

on a daily basis.

o Day to day interaction with customers, displaying confidence and the

expertise to make product decisions,

o Monitoring the entire project life cycle and to meet project deadlines.

o Selecting and evaluating effective and efficient systems including

hardware, software, ERP etc.

o Assessing security standards, managing licensing and software

standardization issues.

o Review of Estimation, Cost Estimation & Schedule for Proposed System.

o Accountable for managing Service delivery of one or more client accounts

o Provide a focus for SLA management and customer satisfaction across the

relevant customer base

Project Manager, ATOS ORIGIN, Nov 2010 to May 2011

Roles & Responsibilities:

o Report to Account Manager in charge.

o Identified and planed for managing risks in advance with team leads.

o Have daily discussion with client (client were from France)

o Ensured implementation of the corrective/ preventive action that was

identified.

o Ensured the team members to follow Software Engineering Process.

o Conducted biweekly code review, provided process induction to all Team

Members.

o Preparation of Planning, risk management plan, Estimation etc.,

o Played important role in configuration Management and revision control.

Project Manager, HCL Technologies Chennai, May 2007 to Oct 2010

Roles & Responsibilities:

o Reported to DGM.

o Identified and planed for managing risks in advance with team leads.

o Ensured implementation of the corrective/ preventive action that was

identified.

o Conducted Team meetings, process review meetings and causal analysis

along with the top Management, managed expectations of the Team Members

and client,

o Ensured the team members to follow Software Engineering Process.

o Conducted biweekly code review, provided process induction to all Team

Members.

o Have daily meeting so that we can know the risk in Project and we plan

action and try to mitigate the risk and also I make sure that they follow

the basic process.

o Preparation of Estimation, Cost Estimation & Schedule for Proposed

System.

o Played important role in configuration Management and revision control.

o Evaluated change requests and discussed the same with PL & APM.

o Had regular discussion with PL & APM regarding the progress of the

project & delivery Project.

Operations Manager/PROJECT MANAGER, IVESIA SOLUTIONS INDIA PVT LTD CHENNAI,

CMMI LEVEL 5, SEPTEMBER 2005 TO April 2007

Roles & Responsibilities:

o Report to CEO and Director of Technical in charge.

o Identified and planed for managing risks in advance with team leads.

o Ensured implementation of the corrective/ preventive action that was

identified.

o Tracking time sheet, performance, project status, and complaints.

o Conducted Team meetings, process review meetings and causal analysis

along with the top Management, managed expectations of the Team Members

and client, ensured the team members to follow Software Engineering

Process.

o Conducted biweekly code review, provided process induction to all Team

Members.

o Have daily meeting so that we can know the risk in Project and we plan

action and try to mitigate the risk and also I make sure that they follow

the basic process.

o Actively took part in the pre-sales discussion with clients & Business

Development Manager.

o Evaluated change requests and discussed the same with US coordinator.

o I played important role in configuration management (SCM) that include

task tracking and controlling changes in the software that include

revision control and the establishment of baselines.

o Had regular discussion with US coordinators regarding the progress of the

project & delivery Project.

PROJECT MANAGER, SWAMI CYBER SOLUTIONS, TECHNO PARK TRIVANDRUM KERALA, JUNE

2002 TO SEPTEMBER 2005

PROJECT MANAGER, ZETASOFTECH, INDIA, JUNE 2001 TO MAY 2002

PROJECT MANAGER/Sr Programmer, PEOPLE.COM SAN JOSE, USA, July 1999 TO JUNE

2001

PROJECT LEADER, INDUS MEDIA INTERNET INFORMATION SERVICES, INDIA (JUNE 1998

TO JULY, 1999

Sr Programmer, INDIA YELLOW PAGES, INDIA, April 1996 TO MAY 1998

ORACLE PROGRAMMER, INDIA INTERNATIONAL, INDIA, (CLIENT: PHOENIX WOOD Chem)

May 1995 to April 1996.

Certification & Training

Received Yellow Belt for controlling the defects in Project

Completed PMP Training

Completed Agile Scrum Training

EDUCATION

2008 Master in Business Administration (Project Management)

1993 Bachelor of Science in Electronics

1995 Advanced certificate in Software Engineering.

2012 Certified in SharePoint 2010.

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