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Customer Service Assistant

Location:
Surry Hills, NSW, 2010, Australia
Posted:
January 27, 2015

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Resume:

Ram Khadka

*/** *** **

Rockdale NSW ****

Mobile: 041*******

Email: acn03p@r.postjobfree.com

PERSONAL PROFILE

Motivated hospitality professional and extensive cooking experience on a range of restaurants in Sydney. Seeking a

role with a dynamic employer that challenges its people on a professional and personal level to deliver excellence

service.

KEY SKILLS & ABILITIES

Outstanding Communicator Professional Presentation

High Developed Cooking Skills Compliance with workplace safety at

Menu Development and Coordination all times

Highly Organized and Efficient Ability to work independently and as

Excellent Knowledge of HACCP part of a team with minimal supervision

compliance and audit

Advanced Computer Skills

EDUCATIONAL QUALIFICATION

Institution: Charles strut University

Country/ city: Sydney- Australia

Qualifications: Master of commerce

Completed: From 07/2013 to present

Institution: Metro College of Technology

Country/ city: Brisbane- Australia Institution: Clarendon Business College

Qualifications: November 2013 Country/ city: Sydney- Australia

Completed: Cert. IV in Commercial Cookery Qualifications: June 2010

Completed: Advance Diploma of Accounting

Institution: Kings own institute

Country/ city: Sydney –Australia

Institution: Trivhuban University

Qualifications: Graduate certificate on Business

Country/ city: Kathmandu- Nepal

Completed: June 2013

Qualifications: Bachelor of Business Studies

Completed: August /2004

Institution: Central Queensland University

Institution: Trivhuban University

Country/ city: Sydney-Australia

Country/ city: Kathmandu- Nepal

Qualifications: Bachelor of Accounting

Qualifications: P.C.L

Completed: June 2012

Completed: June 2000

Resume – Private & Confidential

COMPUTER SKILLS

Microsoft Office

Internet and Email

MYOB

EMPLOYMENT EXPERIENCE

JAN 2014 JUNE 2014

Hurricanes Express, Wateerloo

Fryer & Food preparation

Preparation of menu items such as vegetables, sauces and dessert items as necessary

Preparation of menu items such as hamburgers and salad

Ensure stocks of crockery, cutlery and other incidental service items are replenished as required

Prepare and present a range of food, salads and cold meats

2011 –

PRESENT

The Little gourmet Pizza shop, Bondi Rd

Cook

To create and instill a belief in customer service so as to ensure that customer expectations are met

and exceeded.

Stock control and follow up with line manager for stock take and orders

Maintain FIFO procedure in terms of stock controlling

Promote efficiency and customer standards and demonstrate positive and assertive leadership style

Ensure good communication between floor staff and kitchen and within kitchen

Involvement in preparation of all recipe cards and photographs for all menu items to ensure

consistency

Food and Labor costs meeting and exceeding agreed KPI’s

Preparing menus considering health choice for certain customers

Prepare and present a range of food, salads and cold meats

Prepare and present different sauces, dessert items as necessary

Working as an effective team player and assisting other crews when needed

Ordering all food and beverage products, ensuring that perishable wastage is minimized

Cooked a range of menu items to order including risotto and pasta dishes

2009– 2011

Café max, Bondi Rd

Chefs Assistant

Preparation of menu items such as vegetables and salads

Preparation of menu items such as hamburgers and sandwiches

Ensure stocks of crockery, cutlery and other incidental service items are replenished as required

Collecting used crockery and cutlery items from the lounge and relocate to wash up area

Prepare ‘made to order’ coffee from the professional espresso machine

Carried out ordering of products and ingredients and controlled stock via computer

Ensured compliance with all workplace and food safety regulatory requirements

Cooked a range of menu items to order including omelets’, bacon and eggs, risotto and pasta dishes

Carried out ordering of products and ingredients and controlled stock via computer

Ensured compliance with all workplace and food safety regulatory requirements

2008 – 2010

Gusto, Cooge Bay Road

Cook Assistant

Preparation of menu items such as vegetables and salads

Preparation of menu items such as hamburgers and sandwiches

Ensure stocks of crockery, cutlery and other incidental service items are replenished as required

Ensure good communication between floor staff and kitchen and within kitchen

Maintain FIFO procedure in terms of stock controlling.

Reference: will be provide on request.



Contact this candidate