Sales High School

`Erica Nicole Gordon

**** ***** ***, ********* ** 10028

Phone: 917-***-**** *************@*****.***

OBJECTIVE:

To find a suitable position where my dedication, people skills, and team

building efforts can further company goals.

EXPERIENCE:

Hershey Candy Plant Memphis, TN

02/2009-07/2010

Gum Handler

. Replaced damage boxes of candy.

. Boxed candy by hand if machines were broken.

. Kept containers filled with candy at all times.

Mapco Express Gas Memphis, TN

12/2010-07/2011

Sales Associate

. Received payment by cash, check, credit cards, vouchers, or automatic

debits.

. Issued receipts, refunds, credits, or change due to customers.

. Assisted customers by providing information and resolving their

complaints.

. Established or identified prices of goods, services or admission, and

tabulate bills using calculators, cash registers, or optical price

scanners.

. Greeted customers entering establishments.

. Answered customers' questions, and provided information on procedures

or policies.

. Sold tickets and other items to customers.

. Processed merchandise returns and exchanges.

. Maintained clean and orderly checkout areas and complete other general

cleaning duties, such as mopping floors and emptying trash cans.

. Stocked shelves, and marked prices on shelves and items.

Prosper Quest Call Center Memphis, TN

07-2010- 09/2010

Telemarketing Representative

. Contacted businesses or private individuals by telephone in order to

solicited sales for goods or services, or to requested donations for

charitable causes.

. Explained products or services and prices, and answered questions from

customers.

. Obtained customer information such as name, address, and payment

method, and enter orders into computers.

. Recorded names, addresses, purchases, and reactions of prospects

contacted.

. Adjusted sales scripts to better target the needs and interests of

specific individuals.

. Telephoned or write letters to respond to correspondence from

customers or to follow up initial sales contacts.

FedEx Grounds Memphis, TN

06/2012-07/2012

Loader Scanner

. Loaded boxes from shoot into the belly and trailer trucks.

. Scanned all boxes to make sure boxes are in the right area or

location.

Unity Management Niantic, CT

09/2012- 09/2012

Outside Sales Clerk

. Delivered merchandise and collected payment.

. Wrote and recorded orders for merchandise or enter orders into

computers.

. Explained products or services and prices and demonstrate use of

products.

. Contacted customers and persuaded them to purchase merchandise or

services.

. Arranged buying parties and solicit sponsorship of such parties to

sell merchandise.

. Circulated among potential customers or traveled by foot, truck,

automobile, or bicycle to deliver or sell merchandise or services.

. Developed prospect lists and ordered or purchase supplies.

EDUCATION:

White Haven High School

2001- 2002

SKILLS:

Great communication & people skills.

Contact this candidate