tracy murray moore, M.S., sphr, CPC

* ****** ***** ****: 856-***-****

Clayton, NJ 08312 achal3@r.postjobfree.com Cell: 610-***-****

Professional profile

Highly accomplished, dynamic Human Resources Professional with 15 plus

years of results-oriented experience. Especially skilled at partnering with

Senior Leadership to deliver strategic and tactical HR programs that

provide a return on investment for the business. Recognized for ability to

incorporate innovative management techniques into a multicultural global

workforce, and developing positive working relationships across large

global matrixed organizations.

Leadership & team development HR performance reporting/metrics

Succession planning & talent Talent acquisition

management

Performance management Diversity leadership & Advocacy

Business restructuring projects Business process improvement

Strategic planning & processes Employee safety/Workers

compensation

Employee & management engagement Organization change initiatives

Professional Experience

NEW JERSEY MANUFACTURERS INSURANCE COMPANY (NJM), Trenton, NJ

2013 - Present

Director, HR Business Partners

In partnership with the VP of HR, manage the implementation of HR

initiatives to drive the Human Resources strategy and organizational

change. Establish effective partnerships and communication with the Senior

Leadership Team and employees to ensure HR programs are implemented

consistently throughout NJM.

. Partner with HR Centers of Excellence to develop and implement HR

initiatives directly aligned to business strategy, compensation,

employee relations, performance management, talent acquisition and

career development.

. Lead a team of Senior HR Business Partners in providing talent

management expertise to their line of business which includes:

coaching, succession planning, performance management, organizational

design and employee relations.

SIEMENS WATER TECHNOLOGIES, Vineland, NJ 2008-2012

Director, Human Resources

Strategic Business Partner reporting directly to the VP of the Disinfection

Business to design and align HR initiatives with business strategy and

objectives for Disinfection employees. Strategically guided the HR function

for a Global, multi-location Manufacturing organization in the US, Canada,

Germany and UK.

. Achieved an 80% response rate for Employee Engagement Surveys. Then

facilitated discussions on how identified opportunities would influence

changes in the organization. The overall result was 5 key initiatives

being implemented within the business. The key initiatives included

establishing a continuous improvement training program, a reward &

recognition program and a Toastmaster Employee Chapter.

. Led Talent Acquisition initiatives to develop and implement proactive

recruitment strategies and sourcing pipelines that resulted in a 30%

improvement in the New Hire On-boarding process.

. Provided consulting and guidance to Senior Leadership Team on issues

related to leadership development, compensation, organizational design

and diversity. Achieved 85% compliance to established corporate policies.

. Established and led progress against Human Resource priorities for the

business with a strong focus on talent management, change management and

employee development. Analyzed people processes, data and trends to make

recommendations to Leadership Team for continuous improvement.

. Assisted VP to develop a team of high performing organization leaders to

create a culture that ensures world class customer experiences. Working

knowledge of Business Process Improvement, Lean Initiatives and Supply

Chain Management.

. Introduced and Implemented job rotation program to the business which

resulted in 65% of production population successfully crossed trained.

. Established a cross-functional team comprising members from Learning and

Organizational Development, HR Performance & Reporting and the Senior

Leadership Team to build and drive the leadership agenda in the

organization. The results included development of key people metrics that

were in alignment with business goals, and were maintained through

quarterly scorecard evaluations.

AMERICAN FRIENDS SERVICE COMMITTEE, Philadelphia, PA 2005-2008

Director, Diversity & Inclusion

Reporting directly to the President, developed and implemented diversity

strategies that supported the organization's business objectives. Developed

and implemented AFSC EEO/AA policies, programs and practices. Functioned as

a change agent to influence leadership across the organization to ensure

the cultural adoption of Diversity Initiatives.

. Led team of Human Resource Generalists to contribute to the development

of the AAP's plans, EEO/AA policies, programs, guidelines and

initiatives. Conducted and managed internal audits to determine

compliance status with EEO/AA Requirements, including analysis of

recruiting, hiring, retention, compensation, practices.

. Developed and executed the organizations Strategic Diversity plan to

align inclusion with business strategies. Built relationships with the

Board and the Committees in developing diversity goals, cultural

sensitivities and expectations for AFSC. Served as diversity and

inclusion consultant to the Board and HR.

. Championed Diversity Initiatives, which included the development of

training, recruitment and communication plans for both internal and

external stakeholders. Effectively introduced Diversity Training to 90%

of the organization.

. Established Diversity Council comprised of representatives in all levels

of the organization to assist in the development of strategies that

supported AFSC's efforts to promote and sustain an inclusive environment

for employees, customers and a diverse workforce.

AMERICAN FRIENDS SERVICE COMMITTEE: Special Project

Organizational Development Project Leader (6-month assignment)

Provided proactive leadership in the transformational change of AFSC. Led

change teams to guide and mobilize organization through organizational

restructuring.

. Provided project management support to complex organizational change

initiatives. Planned, developed and implemented work teams and strategies

to support the change effort. Facilitated stakeholder meetings,

interviews and focus groups. Implemented recommendations for enhancements

to projects related to organizational restructuring.

AMERICAN RED CROSS 2000-2005

SOUTH EASTERN CHAPTER, Philadelphia, PA

Human Resource Manager

Served as Strategic HR partner in the planning development and execution of

organization and people strategies to achieve business objectives.

. Assisted in development and implementation of employee salary and benefit

plan administration, performance management, training and recruitment.

. Developed and maintained affirmative action program and maintained

records to conform to EEO regulations. Conducted investigations and

represented ARC at personnel related hearings & investigations.

. Worked with Senior Management Team to address performance concerns and

ensure performance improvement plan effectiveness. Provided guidance in

the implementation and annual updates to the compensation program;

recommended new approaches, policies & procedures to effect continual

improvements in service efficiency of the Chapter.

BIOMEDICAL SERVICES, Washington, DC

Human Resources Business Partner

Provided HR consulting, strategy and solutions to Plasma Services, a 43

million dollar pharmaceutical business division. Acted as primary point of

contact for Plasma Services VP, the Senior Management Team and staff to

address business challenges and contributed to the development of

successful business strategies.

. Led organizational change by working proactively with Senior Management

to identify operating, process and workforce requirements and implemented

appropriate solutions.

. Provided expert HR counsel, coaching, and training in areas of

performance, employee relations, organization development, work

environment issues, recognition, organizational change and leadership for

1000 employees.

Additional Qualifications and Education

AARP, Senior Human Resource Specialist, Washington, DC

THE WASHINGTON HOME, Nurse Recruiter, Washington, DC

NATIONAL OLDER WORKER CAREER CENTER, Manager, Field Operations, Washington,

DC

Education & Certifications

Certified Professional Coach, Coach Training Alliance (Certified by the

International Coach Federation)

Senior Professional in Human Resources (SPHR), HR Certification Institute

M.S., General Management/Health Administration, University of Maryland-

University College, College Park, MD

B.S., Human Resources Management, University of Maryland-University

College, College Park, MD

Professional Affiliations

Toastmasters International, Society for Human Resource Management (SHRM),

Tri -State HRMA Association, International Coach Federation, Gloucester

County Chamber of Commerce

Technical Training

Lean Practitioner; PeopleSoft; People Click; Oracle; Comp Web; SAP,

Microsoft Office Applications

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