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Engineer Support

Location:
Mumbai, MH, 400102, India
Posted:
January 07, 2015

Contact this candidate

Resume:

JOICE JOSEPH [pic]

***, ***** ********

***-***-***

suncity complex, adishankaracharya marg,

near IIT market, powai

mumbai-400076

Phone: +91-750*******

E-mail: achad5@r.postjobfree.com

Career Objective

Desire a challenging career in a professionally managed, progressive

concern in the field of Information Systems to utilize my quality driven

professional ethic, result oriented personality, creative problem solving

skills while exploring growth opportunities in the IT Industry

Professional Summary

4 years and 8 months of experience in working of

Linux Systems and the related applications. Worked with 2000+ live

production servers which is located in multiple countries.

. Operating System : RedHat 5,6,7, CentOS 5,6,7,

Ubutu, Fedora

Windows 2008,2012

. Hardware : Dell Servers

and storage.

. . DBMS : MySQL database

. Scripting language : Bash, python.

Certifications

. RHCSA and RHCE - 2013 August.

. HP-UX 11 iv3 - 2012 February .

Technical Profile

Skills

. Linux OS administration, NFS, LDAP, LVM, DNS, SMTP, DHCP, NTP, FTP

etc..

. Scripting knowldge in bash.

. Working knowledge in MySql database server, mysql replication

process.

. Redhat High Availability Cluster installation and management.

. Knowledge about Amazon EC2 cloud.

. Working experience on puppet configuration management tool and git

version control system.

. Knowledge in Virtualization technologies like KVM, VMWare.

. Server monitoring and performance analysis using different

monitoring tools like nagios, cacti.

. Manage java based web server oracle glassfish.

. Knowledge in microfocus SOA, tibco, ELCS.

Working Experience

Organization : WIPRO INFOTECH

Duration : 25 Nov 2013 to till date.

Designation : Engineer-Platform Support.

Project : Servers and Application Support

Platform : Redhat5.4, java(Glassfish),Cobol, ELCS, Tibco and Mysql.

Responsibilities:

. Provide 24*7 direct / on-call support on 113 Data Centre's and it's DR

setup.

. Handling Disaster recovery servers and conduct DR drill once in a

month.

. Support Redhat-High-Available two node cluster.

. OS patching and tuning.

. Administration and trouble shooting on NFS4, LVM, NTP, Rsync, FTP.

. Scheduling multiple jobs using crons and scripts.

. Co-ordinate with hardware/DC team for hardware related failures,

redhat team for OS related issues, ISP for network related issues.

. Resolving glassfish server cluster issues.

. Managing & resolving ELCS related issues.

. Maintain MySql Database Cluster on RHEL 5.4.

. Support on Microfocus SOA application server

. Resolving issues related to TIBCO.

. Deploying application patches and troubleshooting issues related

application.

. Manage MySql database and resolve mysql replication issues.

. Maintain documentation based on ITIL procedures.

. Monitor and support 1000+ production Rhel 5.4 serves and update the

patches if required.

. Act as a mentor to train the newly joined system engineers

Organization : Directi

Duration : 29 April 2013 to 22 Nov 2013.

Designation : System Administrator.

Responsibilities:

. Serve as escalation point for Linux-related issues.

. Identify tasks which require automation and automate them.

. Monitor the servers on 24*7 basis for performance metrics and

undertake preventive maintenance.

. Monitoring the ISP and raising Fault ticket logging with ISP as per

the SLA.

. Perform backups & restores, maintain tape library and database, update

online database.

. Creation of groups, adding User ID to a group as a primary or

secondary group, removing User ID from a group.

. Installation with Centos Package Manager and Tarball

. Installing various softwares on Centos servers.

. Working on Ticketing system to resolve issues raised by developer's.

. Writing Nagios plugin. And monitor servers .

. Writing scripts for the Backup System.

. Job Scheduling and Automating process using CRON

. Managing (adding/removing) disks and partitions (LVM)

. RAID configuration

. Mysql administration and granting access to users.

. Amazon EC2 cloud servers creation and maintenance.

. NFS configuration & administration

. Setting up Ganglia Monitoring System

. Samba configuration & administration

Organization : HCL INFOSYSTEMS LTD.

Duration : 10 may 2010 to 19 april 2013

Designation : Associate Customer Support

Engineer.

Responsibilities:

Worked as field engineer for resolving server hardware as well as OS

related issues

Educational Qualifications

Qualification Board/ University Institution Year Percentage

3 YEAR Board Of Technical MODEL POLYTECHNIC 2007-2010 83%

ENGINEERING Education Kerala COLLEGE, PAINAVU

DIPLOMA.,KERALA

(

ELECTRONICS)

Plus Two Board Of Higher St. George H.S.S 2005-2007 74%

(scince) Secondary Vazhathope

Idukki dist.

Kerala.

SSLC (10th SSLC Kerala St. George H.S.S 2004-2005 80%

Std) Vazhathope

Idukki dist.

Kerala.

1

Personal Details

DOB & Age : 27-05-1989

Sex : male

Marital Status : single

Nationality : indian

Languages Known : English, Hindi,Tamil,Malayalam

Driving License No : 6/1906/2009.

PAN Card No : ANSPJ9283D

Passport No : H6475234.

Date of Issue : 01/03/2010.

Expiry Date : 29/02/2020

Place of Issue : Cochin, Kerala

Permanent Address : Joice joseph, Edattel House, Manippara

P.O, Karimpan, Idukki District,

Kerala, India.

685602

Declaration

I hereby declare that the above mentioned information is correct up to my

knowledge and I bear the responsibility for the correctness of the above

mentioned particulars.

Place : Mumbai

Joice Joseph

Date :



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