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Customer Service Health Care

Location:
Buffalo, NY
Posted:
January 08, 2015

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Resume:

Cynthia A. Norton

*** ********* ****, *******, **, 14220

716-***-****

E-mail: acha2o@r.postjobfree.com

Graduate Practical Nurse with six years of hospital CNA experience and two years LPN

OBJECTIVE

clinical experience. I am seeking a Personal Care Aide position with the opportunity

to allow my skills and experience to be fully utilized.

Certificate in Practical Nursing MAY 2014

EDUCATION

Trocaire College, Buffalo NY

Personal Care Aide Certificate MAY 2001

Health Force Home Care Agency, Buffalo, NY

NYCLEX – PN to be taken

LICENSURE

Five semesters of hands on clinical practice in the following facilities. 2010-2014

CLINICAL

o Seneca Health Care Facility (Geriatric Nursing)

EXPERIENCE

o Garden Gate Health Care Facility (Sub-Acute Care)

o ElderWood Nursing Facility (Post-Op Rehabilitation)

o Buffalo General Hospital (Medical/Surgical)

o Veterans Hospital of Buffalo (Tracheostomy care/ Infectious

Disease)

Certified Nursing Assistant/ Immediate Treatment Assistant

HEALTH RELATED

Nov. 2000 –Feb. 2006 (Mercy Hospital of Buffalo, Buffalo, NY)

EXPERIENCE

Responsibilities included: answering of call lights to fulfill patient needs, assisting with

repositioning the patient in bed. Monitoring and documenting of patient fluid intake and

outputs and vital signs. Personal care and incontinent care.

June 2010 – April 2013 (Rite Aid Pharmacy, West Seneca, NY)

OTHER WORK

Customer service duties include providing product knowledge, answering customer

EXPERIENCE

inquiries, and handling customer complaints. Additional job duties include stocking

shelves, answering phones, monitoring inventory, and maintaining a clean and

organized store environment.

Enclosed

REFERENCES



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