LEIGH ANNE CUTCHER, SPHR, CCP

***** ****** *****, ********** *****, MI 48331

acha28@r.postjobfree.com

248-***-**** (Cell)

SUMMARY OF KEY SKILLS AND QUALIFICATIONS

Experienced Human Resources professional with over 20 years of demonstrated success in fast paced performance driven

culture who possesses expertise within multiple areas of human resource management including:

Employee Relations Talent Acquisition & Management Strategic Planning

Change Management Compensation Program Development Training & Development

Performance Consulting Benefits Administration Organizational Development

PROFESSIONAL EXPERIENCE

University of Michigan, Ann Arbor, MI 2013 - Present

Sr. Employee Relations Rep – 4/2013 – Present

• Conduct employee relations meetings, conflict resolution sessions, disciplinary review sessions, and grievance

hearings. Includes investigating, presenting case materials, facilitating decisions and agreements. Units include

School of Public Health, Kinesiology, Rackham Graduate School, Development, Athletics and Academic Affairs

units (Admission, Registrar, Financial Aid, etc.)

• Advise management, faculty, and employees regarding interpretation and application of a broad range of human

resources related policies, procedures, and laws.

• Developed and delivered training for management notification of candidates for shared services transition. Serve

on Shared Services Retained Organization design team for the School of Public Health. Conducted placement

interviews for shared services candidates.

• Advise and consult with units regarding compensation programs, policies, and strategies including organizational

structure, position levels, and job evaluation. Completed compensation review of the Registrar’s office.

Verizon Wireless, Southfield, MI 1991 - 2013

(Formerly AirTouch Cellular 1996-2000 and Cellular One 1991-1996)

Verizon Wireless operates the nation’s largest 4G LTE network and largest, most reliable 3G network. The company serves nearly 96

million retail customers, with more than 75,000 employees nationwide and is headquartered in Basking Ridge, NJ.

Human Resources Business Partner – 10/05 – 2/13

• Counsel and collaborate with network engineering management across 11 states for approximately 800 employees

on comprehensive HR strategies to facilitate problem resolution, mitigate risk, and deliver business results with

emphasis in the areas of employee relations, performance management, staffing, and talent assessment.

• Conduct management training on topics such as employment law, sexual harassment, driving development, union

awareness, interviewing, company policies, benefits, short-term incentives, and merit administration.

• Launched Network Leadership development program for campus hires in the Midwest. Gained commitment from

senior leaders and created meaningful developmental opportunities for participants. Program evolved into Verizon-

wide initiative.

• Spearheaded Midwest area diversity team for Network Engineering function to identify opportunities to increase the

representation and hiring of females and minorities as well as targeted developmental initiatives.

• Conduct technical recruiting and carry out campus recruiting strategies.

Associate Director, Human Resources - 4/00 – 10/05

• Provided direction and counsel to regional HR generalist team re: engagement with business partners in the primary

areas of staffing, performance management, employee relations, and staff development.

• Drove region change management efforts post merger and steered region culture toward alignment with overall

company performance driven culture. Planned and executed rollouts of new programs and policies in areas such as

compensation and benefits, payroll, policies, employee opinion surveys following company merger.

• Ensured company policies and procedures were upheld and employee relations activities conducted consistent with

company values. Balanced management counsel role and employee advocate role to carry out employee relations

activities in a fair and judicious manner resulting in minimal compliance line complaints, EEOC charges, and lawsuits.

• Authored application for Michigan Business & Professional Association’s 101 Best and Brightest Companies to work

for in Metro Detroit award. Named overall Best Company for 2003 and Elite category winner in 2002 for HR strategy

and innovation.

• Oversaw hiring process for an average of 400 positions per year with an emphasis on time to fill and cost per hire

metrics. Maintained focus on increasing the representation of women and minority employees, particularly at the

management levels. Report out on diversity program results and HR initiatives at quarterly operations reviews.

• Conducted annual succession planning process to identify future leaders, assess bench strength and identify

developmental opportunities. Offered several developmental programs for regional leadership team.

• Oversaw several reductions in force, conducted adverse impact analysis, trained management in delivering the

message, worked with outplacement provider. Ensured employees were treated with dignity and respect.

AirTouch Cellular, Southfield, MI

AirTouch Communications offered cellular and paging services throughout the western states as well as Michigan, Ohio, and Atlanta with

13,000 employees. AirTouch ultimately became part of Verizon Wireless.

Compensation Manager - 8/96 - 4/00

• Managed regional team of employees with responsibilities in the areas of compensation, incentives, recognition,

retention, policy interpretation, and programs such as (STD, FMLA, Workers’ Comp, Unemployment, etc). Liaison role

to corporate groups such Payroll, Benefits, HR Service Center, HRMS, and Stock Programs/Exec. Compensation.

• Served on team that designed new company-wide broadbanding program and broadbased incentive program.

Implemented and communicated wide-scale salary equity program and transitioned to new incentive philosophy.

• Supervised regional team in transition from Michigan/Ohio joint venture programs to corporate-wide programs

including benefits, policies, HR Service Center, HRMS, data processing, payroll, and compensation. Responsible for

transition activities and communication to management and employees in the region.

• Lead cross-functional sales compensation team to recommend and make design changes to align performance with

company sales strategies. Steer through approval and programming channels. (27 plans in total).

• Facilitated the following courses: Total Quality Advantage, Values, Management and the Law, Performance, Planning

& Development, Company Financials overview, Broadbanding & Compensation overview.

Cellular One, Southfield, MI

Cellular One was a regional cellular provider doing business in the Michigan and Ohio markets with approximately 1350 employees.

Compensation Manager - 2/95 - 8/96

• Ensured competitive salary programs and HR policies were aligned with strategic company objectives.

• Communicated and educated employees and management on Cellular One compensation programs and HR

policies to enhance understanding and effectively leverage performance through pay. Facilitated Compensation

Administrative portion of Leadership Development core course.

• Identified and addressed continuous improvement opportunities in the oversight of annual salary structure

adjustment, sales compensation programs, quarterly incentive program, job evaluation, performance

management, special incentives, compensation related policies, and many special projects.

Senior Compensation Analyst - 2/94 - 2/95

• Member of cross-functional sales compensation design team for direct sales force and Sales Management.

• Served on project team to design and implement new performance appraisal system. Developed merit increase

matrix and guidelines for transition to new common review date performance system.

HR Representative - 8/91 - 2/94

• Conducted competitive market analysis of benchmark jobs. Designed and priced various salary structures.

• Member of team that evaluated all jobs using point factor job analysis. Communicated and tracked Job Evaluation

results, responded to inquiries regarding position descriptions and job functions.

National Futures Association, Chicago, IL.

The National Futures Association is the self-regulatory organization of the commodities & futures industry.

Senior Employment Specialist - 9/88 - 7/91.

Rehabilitation Institute of Chicago, Chicago, IL

The Rehabilitation Institute of Chicago is a leader in patient care, advocacy, and research in physical medicine and rehabilitation.

Compensation and Benefits Analyst – 10/87 - 9/88

EDUCATION

M.S. - Industrial Relations and Human Resources

Loyola University, Chicago, Illinois

Lawyer's Assistant Program, Certificate of Completion

Roosevelt University of Chicago, Chicago, Illinois - Graduated with Honors

B.B.A. - Industrial Relations and Human Resources, Minor: Sociology

The University of Iowa, Iowa City, Iowa.

AFFILIATIONS Society for Human Resources Management, SPHR certification (Senior Professional Human Resources),

World at Work, CCP certification (Certified Compensation Professional)

Contact this candidate