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Human Resources Management

Location:
United States
Posted:
January 08, 2015

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Resume:

R OSE MARY P H I L L I PS, SPHR

* ********* ******* *****, ** 19063

Cell: 215-***-**** Home: 610-***-****

acha1v@r.postjobfree.com

Human Resources professional with broad experience across public private partnership, real estate,

p roperty management, manufacturing, healthcare, contract services, retail and distribution sectors.

P roven expertise in building strong relationships with business leaders at all levels. Adept at managing

change initiatives with mergers and acquisitions, integrations, rapid growth, start-ups and downsizings

i n both non-bargaining and organized labor environments.

PROFESSIONAL EXPER I ENCE

BALFOUR BEAT TY I N VEST ME N TS, I NC., Newtown Square, PA

2008 - April 2014

Senior Vice President H uman Resources – North America

Responsible for Talent Management strategies for North American segment of Balfour Beatty

I nvestments Division, a leading provider of public private partnership projects in North America with

over 1,500 employees, $1B revenue and $224M in profit globally.

• Directly managed labor relations; defeated nine union elections and achieved two decertifications

t hrough effective campaigns focused on education and positive employee relations strategies. Lead

chair negotiator for collective bargaining agreements.

• Developed talent management strategy for high potential pools in North America through blended

learning experiences resulting in 100% retention and 35% promotions from within.

• Directed all human resource functions including payroll, benefits, and talent acquisition through five

d irect reports and total staff of seven.

• Contributed to Benefits Advisory Commit tee for three US affiliate companies to evaluate

opportunities for cost efficiencies resulting in $500,000 savings in fi rst year.

• Researched and implemented time off to volunteer program to augment company values resulting in

50% increase in participation in two years.

• Launched and facili tated global values t raining program plan across North America meeting all

compliance requirements for the Division and developed ongoing education.

• Drove cultural t ransformation strategies resulting in Great Place to Work awards from the

Philadelphia Business Journal and Philadelphia Inquirer for two consecutive years.

G M H CO M M U N I T I ES TR UST, Newtown Square, PA

2006 - 2008

V ice President H uman Resources

Managed human resources team for leading provider of housing, lifestyle and community solutions for

college students and members of the U.S. military and their families with 2,200 employees nationwide.

• Led communication planning and HR due diligence efforts for major merger and acquisition for two

separate t ransactions for mili tary and student housing portfolios. Mili tary housing portfolio was

acquired by Balfour Beatty in April of 2008.

• Buil t benefit strategy to provide competitive health and welfare offering including but not limited to

i ncreased life, AD&D and supplemental insurance, STD/LTD benefits and non-qualified deferred

compensation plan.

• Managed payroll, benefits and talent acquisition through four direct reports and staff of 7.

C ENVEO, I NC, Philadelphia, PA 2004 - 2005

Executive D i rector H uman Resources

D irected Human Resources strategies for commercial segment of $1.7 billion print and envelope

manufacturer. Managed 13 Human Resource Managers supporting 2,400 + employees throughout United

S tates and Canada.

• Achieved seamless relocation and integration of 41 employees from consolidated envelope facility into

commercial print plant.

• Negotiated early bird collective bargaining agreement reducing health and welfare expenditures by

20% and overtime by 30% while increasing employee satisfaction and retention.

• Constructed human resources due diligence for potential acquisitions, closures and reductions in force

w ithout adverse impact.

• Monitored plant closure in Atlanta, GA with no lost t ime accidents.

ARA MARK CORPORAT IO N, Philadelphia, PA 1998 - 2004

H um an Resources D i rector – Southeast Region - Healthcare Management Services Division

Led Human Resources initiatives for contract service provider with over $1 billion in managed services.

M anaged four professionals supporting over 1,400 employees in 75 locations.

• Designed on-boarding and developed t raining curriculum for management integration from

ServiceMaster and Fine Host acquisitions; resulted in seamless assimilation and retention of key

management.

• Consistently met or exceeded key success metrics for t raining, retention, performance management

and succession planning resulting in 95% customer satisfaction and retention.

• Drove career development process; designed and facilitated t raining programs for high potential

d istrict managers; resulted in companywide “best practice” process.

T H E B IG PARTY! West Roxbury, MA 1995 - 1998

V ICE PRESI DE N T OF H U MAN RESOURCES (1997-1998)

D I R EC TOR H U MA N RESOURCES (1995-1997)

Buil t Human Resources infrastructure delivering employee relations, recruiting, t raining, organizational

development, performance management, compensation and benefits to support start-up party goods

retailer with over $60 million in revenue.

• Reduced medical benefits expenses by over $450k in 1997.

• Decreased management tu rnover and increased customer service scores through employee t raining

p rograms.

• Directed recruitment strategies for high growth company planning over 100% expansion; hired 128

managers in fi rst 16 months.

T H E DOCKER GROUP, Boston, MA 1993 - 1995

Executive Recruiter

TOYS R U S, Northborough, MA 1986 - 1993

Regional H uman Resources M anager (1988-1993)

Store D i rector (1986-1988)

STAR MARKETS, Cambridge, MA 1982 - 1986

Store M anagement

E D UCAT ION

Senior Professional in Human Resources, May 2006

Human Resource Management, Villanova University, May 2006

Bachelor of Science, Business Management, Green Mountain College, Poultney, VT

P ROFESSIONAL D EVE LOP M E N T

Leading Change and Organizational Renewal Strategic

Leadership Insti tute

Certified Facilitator, People Skills (Effectiveness Institute) Targeted

Selection (DDI)

P ROFESSIONAL A SSOC IAT IO NS

Society for Human Resource Management



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