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Customer Service Sales

Location:
Montgomery, AL
Posted:
December 09, 2014

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Resume:

Harold M. “Trey” Sylvest III, MBA

**** ********* ****

Montgomery, AL 36106 Email address: acgzs3@r.postjobfree.com Cellular: 334-***-****

Career ProSUMMARY OF QUALIFICATIONS

A highly accomplished, passionate, and results-driven SENIOR HUMAN RESOURCE LEADER who continually provides hands-on leadership and direction to shape an organization. Partners across the company to drive change, realizing increased efficiencies and extensive cost savings. An integral executive who lays the foundation for a company’s long-term success and profitability.

* Human Resource Management

* STRATEGIC PLANNING

* 401(k) compliance & Audit

* OPERATIONS MANAGEMENT

* Culture INNOVATION

* TEAM BUILDING

* Customer Service

* CHANGE MANAGEMENT

* REGULATORY COMPLIANCE

* COST CONTAINMENT

* SIX SIGMA BLACK BELT

* Risk Management

* Technology Adoption

* Affordable Care Act Compliance

* Data Analysis

* MULTI-SITE MANAGEMENT

* Legal Negotiations

* Workers Compensation

* Employee BenEfits

Professional Experience

DEXTERA HR / INMED GROUP Montgomery, AL : Human Resource Partner, providing HR, Payroll and Benefits Administration to related Parent Company divisions within the Healthcare and Assisted Living Industries. Covering 1,000 full time and part time employees at 15 sites in multiple states.

Vice President of Human Resource Operations 2011 - present

Responsible for all Human Resource functions and operations including payroll, benefits, hiring, workers compensation, recruiting, labor law compliance Sales and Accounting for the company. Accountable for change management in all functional departments, increasing sales and delivering strategic plan and customer satisfaction. Reported to Company Owners.

* Implemented new Healthcare plan saving $1 million annually in 2012 followed by implementation of ACA compliant program saving additional $200,000 annually while providing better insurance to the employees.

* Enacted complete overhaul of divisional operations, accounting, and internal marketing to fix production errors, build clean financial information and fully rebrand the division with a more appealing customer service orientation.

* Performed risk audit and implemented corrective measures to reduce potential compliance liability.

* Evaluated and oversaw complete employee benefits review and the implemented changes to maximize programs for employees while reducing cost.

* Developed strategic Division business plan.

* Oversaw complete financial review and audit resulting in $100,000 tax savings to owners.

* Made necessary personnel changes to create new culture of customer service and urgency for our clients as well as expectation of excellence.

* Completed review of system assets and developed systematic plan to upgrade business systems and modernize dated technology

SBS, LLC Montgomery, AL : Trading and Brokering Company providing Sales Consulting service to mixture of customers, including National Restaurant chains, large food service distributors, manufacturing facilities, and government institutions.

Harold M. “Trey” Sylvest III Page 2

334-***-**** … acgzs3@r.postjobfree.com

Principal 2007 - 2011

Started new business venture from ground up. Developed customer base for variety of food products for single transaction and contract sales. Developed relationships for sourcing products. Developed and implemented logistics solution for each delivery transaction.

* Launched successful entrepreneurial venture.

* Sole Manager for all new business development, purchase and sales negotiations, finances, strategic planning and logistics.

* Addition of over 50 clients in less than two years

* Catalyzed dramatic gross revenue growth to $3.5M after just two years of business operations.

* Consulted in the development of new products for National Restaurant chains.

* Created value for clients by reducing cost, improving quality and meeting delivery expectations.

Koch Foods, LLC, Chicago, IL National supplier of chicken to retail and food service market with more than $1B annual revenue.

Vice President of National Accounts 2006 - 2007

As Vice President of National Accounts, I was responsible for identifying potential customers within our target market, developing relationships with those potential clients, setting up RFP opportunities and closing deals. I also managed active clients with regards to pricing, delivery logistics, growth opportunities and overall customer satisfaction.

* Handpicked to orchestrate seamless transition of key national accounts following Koch Foods’ acquisition of Sylvest Farms.

* Managed Cross functional team of 10 Senior Sales Representatives and Customer Service staff.

* Managed multi-state distribution facilities across the Southeast US with 60 employees.

* Identified $50M in new business opportunities while concurrently managing $50M in existing accounts.

* Spearheaded detailed lean analysis identifying efficiency improvement opportunities that saved $1M in freight costs.

Sylvest Farms, Inc., Montgomery, AL Regional producer and supplier of chicken to retail and food service markets with annual sales $200M. Company had 3 Production facilities, 3 distribution centers as well as industrial farming operations.

Executive Vice President of Sales 1999 - 2006

Provided hands-on leadership and strategic direction for entire sales, marketing and distribution functions and staff, with particular focus on growth and profitability. Held accountable for overseeing pricing of both domestic and international sales. Worked closely with senior leadership to drive overall corporate strategy. Initiated aggressive growth as Executive overseeing all sales operations, accountable for all pricing, staff training, strategic marketing planning, budgeting, logistics, sales forecasting, financial and product mix analysis, and international trade. Reported to the President

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334-***-**** … acgzs3@r.postjobfree.com

* Leadership spurred sales growth from $140M to $202M in four years.

* Slashed distribution costs while maintaining total sales volume by identifying low-volume customers and facilitating transfer to higher-volume customers to grow overall business.

* Maintained Direct relationships with Large national accounts totaling over $75 million annually.

* Led development of new products and target markets.

* Managed over 60 reports including Director and V.P. level.

Sylvest Farms Previous Positions:

Plant Manager 1997 to 1999

* 600 employees

* Plant ranked in top ten percent in industry by Agristats for low cost,

Corporate Quality Assurance Manager 1995 to 1997

* Oversaw the writing of company HACCP plan

Various Front Line Management 1992 - 1997

Professional Profile

Education

* MBA, General Business – Emory University, Atlanta, GA

* BS, Business – University of Alabama, Tuscaloosa, AL

Memberships & Professional Affiliations

* Board Member – Sylvest Farms, Inc.

* Board of Directors and Finance Committee – Alabama Poultry and Egg Association

* Committee of 100 – Montgomery, AL (Group of the city’s most influential executives and politicians)

* Marketing Committee – National Chicken Council

Awards

* Rising Star Award – Meat Processing Media Group (2005)



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