BURNISE CHARPENTIER-MACK, MSW

*** *********** ** *************, ** 30043 305-***-**** Mobile acgzck@r.postjobfree.com

Education & Professional Development – 13 years Healthcare experience

Master’s Degree in Social Work (Clinical concentration) – Florida State University, 2013

Bachelor of Science in Social Work, -Florida International University, 2001

CORE COMPETENCIES

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Interqual Adult & Peds Insurance Verification HIV 500 & 501

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Case Management Regulatory/Compliance Domestic Violence

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Discharge Planning Government Regulations Postpartum Depression

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Crisis Intervention Counseling with all age groups. Trauma Incident Reduction

PROFESSIONAL EXPERIENCE

Joint Replacement Pre-admission Department (MSW Intern)

March–December 2013

Piedmont Hospital Atlanta, GA.

Identified patients scheduled for joint replacement surgery within 14 days of admission.

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Conducted telephonic and comprehensive psychosocial assessment identifying potential needs and

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barriers.

Located vendors and placed on stand-by per patients request and approval.

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Provided notification to the oncoming unit Social Worker of the patient’s scheduled admission and

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providing handoff communication of the patient’s discharge plans.

Met with patients within 24 hours of admission to confirm the pre-admission discharge plan, needs,

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and potential barriers to discharge.

Assisted with weekend discharges and conducted psychosocial assessments as needed.

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Weekend Social Worker

July 2012-Present

Gwinnett Medical Center Duluth & Lawrenceville, GA.

• Identify weekend discharges and provide appropriate intervention to facilitate timely discharge.

Responds to “Social Work Consults” within 24 hours of receipt.

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Assess psycho-social needs of patient within 24 hours of admission to the floor.

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Identify and target potential discharges anticipated on Monday and initiate discharge planning.

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Solely responsible for the needs of an 81-bed hospital.

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Short Term Field Case Manager

March 2012-Present

WellCare of Georgia Atlanta, GA

• Interview the member to obtain information such as medical history, current medical treatment, and

social issues which impact member’s clinical status.

• Development and implementation of an individualized plan of care with identified problems

prioritized goals and interventions with input from the members Primary Care Provider and Specialist

involved in the member’s care.

• Schedule appointments with PCP’s and Specialist on member’s behalf.

• Educate member on disease process/condition and promoting self-management.

• Provided counseling as needed by members.

• Conducts weekly follow up home visits.

• Caseload of 40 of neonate, adolescents, adults, and geriatric populations.

Case Manager (Intensive Care Unit, ER, & Women’s Center)

June 2006-March 2012

Northside Hospital Cumming & Atlanta, GA

• Perform utilization review to assign neonate, adolescent, surgical, and critical patients to the

appropriate care level. Maintain compliance with Interqual standards. Ensure and obtain

reimbursement from insurance companies.

• Provided necessary intervention in order to assure effective and efficient clinical resource

management.

• Interviewed patients and family members (as applicable) to acquire information regarding patients’

physical & mental functioning, support system, family situation, and financial situation. Consult with

patients and/or family members to explore and identify best option(s) for post hospital care.

• Documented assessment(s), progress, and plan in patients’ charts. Ensure patients, respective family

members, and medical staffs are apprised of the discharge planning process and plan.

• Consulted with appropriate health care and community agencies in order to facilitate and implement

an effective discharge plan.

• Collaborated with physicians and interdisciplinary staff to ensure patients receive optimal care.

Social Worker/Discharge Planner

May 2005 – June 2006

Florida Hospital Celebration – Celebration, FL

Conducted initial assessment of patients admitted to the unit within 24-48 hours.

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Worked with a multidisciplinary healthcare team to develop an effective discharge plan.

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• Applied knowledge of local, state, and federal programs to expedite the patient discharge process.

Facilitated timely interventions to assure efficient patient placement to the next level of care.

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Completed Avoidable Delay Forms for all identified delays in treatment, consultation, and transfers.

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Maintained a unit of 40 beds.

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Case Manager

South Florida Aids Network

University of Miami / Jackson Memorial Hospital – Miami, FL

March 2003 – May 2005

Conducted initial comprehensive assessment of clients’ social and medical needs.

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Developed a comprehensive and individualized service plan of care.

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Prepared referrals for Ryan White services to implement HIV/AIDS care and treatment for each

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client.

Established and maintained a case record for each client assigned for case management services.

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Provided “Crisis Intervention” counseling as needed.

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Maintained a caseload of approximately140 clients.

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Case Manager/Team Leader

Healthy Mother/Healthy Babies – Ft. Lauderdale, FL

Feb 2002-March 2003

• Provided intensive case management to high-risk prenatal and postpartum clients.

Conducted weekly home visits to provide childbirth, parenting, and infant care education.

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Budgeted, facilitated, and planned bi-weekly support groups and family-building activities.

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Supervised two Case Managers and conducted weekly case reviews.

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Represented the agency by attending and providing resource materials at community fairs, market

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nights, and other community functions.

Participated actively in community base functions to conduct crisis outreach.

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Maintained a caseload of approximately 40 clients

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Trauma Reduction Counselor Intern

Trauma Resolution Center-Downtown Miami, Fl.

Jan 2001-Jan 2002

• Conducted weekly individual therapy sessions with children, adolescents, and adults.

• Provided intensive counseling to victims and witnesses of trauma using Trauma Incident Reduction.

• Provided play/art therapy using evidence based practice guidelines.

• Completed assessments and treatment plans with the client

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• Documented client progress towards treatment goals and weekly activities.

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TECHNICAL PROFICIENCIES

MS Office Suites, EPIC, ECIN, STAR, Horizon Clinical Portal, EMMA, McKesson,

Allscripts CM, CPR-Horizon Patient Folder, MCCM, E-Discharge. Type 30 wpm

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