NANDINI KRISHNAMOORTHY

Phone: 404-***-**** Location: Alpharetta, GA E-mail: acgzby@r.postjobfree.com

Objective

Seeking a lead and challenging role in software testing and release management which can leverage my project and

test management skills to help serve projects and client organizations efficiently.

Summary

Result oriented professional with proven experience in Software Testing and Release Management

Outstanding verbal and written skills

Takes ownership of tasks and projects and works independently with minimal supervision and also a team

worker

Around 9 years of Quality Assurance experience with strong expertise in Performance/Load & Stress Testing

using HP Performance Center/LoadRunner.

Hands on experience and exposure in all phases of Software Development Life Cycle (SDLC) with focus on

Testing (Performance) and Implementation (deployment and release management)

Ability to identify risk and pro-actively develop mitigation plan with the appropriate teams

Expertise in Test documentation, Performance testing and execution on Client/Server, Integrated Intranet,

UNIX, Linux, Mainframes and Internet applications

Experienced in executing Baseline, Benchmark, Performance, Stress and memory leak tests

Effectively coordinate and manage releases with globally distributed teams

Worked closely with the internal team, Customer and other external Stakeholders to align the activities

between the teams and ensure all dependencies are controlled

Developed and maintained release schedules, environment release and lockdown plans as part of release

management

Maintained issue, risk, lessons learned and dependency logs and assisting with risk mitigation action planning

Initiated and managed Project Readiness Documentation to track the readiness of projects for Go-Live and

ensure initiation and completion of critical tasks to meet release milestones

Effectively communicated project progress, issues and resolutions to senior management

Efficiently deal with planned and unplanned events during project releases and operate in loosely defined

boundaries

Technical Skills:

Automation tools Loadrunner11.5/11.0/9.5/9.1/8.1/7.8/6.5, Winrunner, Quick Test Pro, IEX, Test director, Test

Manager, Quality Center.

LoadRunner Protocols Web Services, Citrix, Oracle NCA, PeopleSoft 8, ODBC, Web HTTP/HTML, Sybase Ctlib,

Sybase, IMAP, SMTP, POP3.

Databases Oracle, Teradata, MS SQL Server, Sybase MS Access, IBM DB2

Languages SQL, PL/SQL, Pro*C, C/C++, MFC, HTML.

Web Java Web Server 1.2, Microsoft Personal Web Server, Web Logic Server5.x, HTTP.MS MQ

.Net.

Operating Systems Operating Systems: Windows XP/2000/98/NT/95, UNIX and LINUX.

Other Ms Word 2000/XP, Visio 5.0, MS Excel and Powerpoint

T-Mobile Mar’14 -current

Release Management – Performance Testing Group

T-Mobile USA is a national provider of wireless voice, messaging and data services capable of reaching over 293

million subscribers.

Responsibilities:

Performance Testing – requirements collection and analysis

Performance Engineering – test strategy, test planning, execution, tuning and deployment

Daily Status Reporting and Sharepoint updates and QC defects management

Compliance reporting and management

Test coordination and testing management with Offshore

Prepared Test Cases, Test Strategy, and Test Plan based on the non-functional business requirements to

meet SLA timings

Release coordination, issue tracking and resolution

Provide project progress and management reports to senior leadership

Project Accomplishments:

Successfully completed regression testing for RPX Pre-paid project

Performance Testing for Remedy 8.1 upgrade – planning through deployment

o Plan performance tests, establish metrics and develop detailed testing plans

o Lead and coordinate performance testing, test execution and reporting

o Design and review test scripts and test cases using test plans based on project requirements.

o Perform test data analysis

o Assist in the development of project timelines/estimates and planning for resource allocation

based on project requirements.

o Track and communicate task progress, status and key performance metrics. Report on metrics

that are out of defined boundaries diligently, promptly, and accurately, using standard defect

tracking tools.

o Mentor/train team members to adopt project methodologies and communication best practices

Involved in preparation and planning of B2B Corporate Liable EIP Expansion Rel-1 (COP/BOSS), LO

Service Desk Call Driver Resolution, MPCS CORE integration, UPS 214 and 100% Paperless Billing

at Activation projects.

Pearson Education, Boston, MA. Jan’13 – Feb’14

Release management/Performance Testing group

Pearson is the world's leading education company. The content services platform that enables Pearson (and approved

3rd parties) to rapidly innovate with new applications (ex. custom eBook building) and to provide cost-effective,

scalable services. The Pearson Activity Framework (PAF) is cornerstone of the platform. Blue Sky is a content

services platform that allows users to create custom digital course materials that blend free education resources (OER)

with premium Pearson digital content.

Responsibilities:

Identified the test requirements based on application business requirements.

Prepared Test Cases, Test Strategy, and Test Plan based on the non-functional business requirements to

meet SLA timings.

Prepared environment and release schedules

Collaborated with development team to analyze the application’s core functionalities and its various

dependencies for effectively identifying potential bottlenecks

Generated defect reports and reported issues, priorities and resolutions

Worked closely with developer to ensure the s/w components meet highest quality standards

• Recorded Scripts using VuGen with web http/html and Web Services protocols.

Developed scenarios in controller and ran multiple tests.

Analyzed the test results and presented a high level Executive performance testing report.

Configured the LoadRunner controller for running the tests. Verifying that the LoadRunner scripts are

working as expected on different Load generator machines.

Responsible for setting up monitors to monitor network activities and bottlenecks.

Installed SiteScope with the help of the installation and configured monitors for analysis and used to get

metrics from servers.

Analyzed results for bottlenecks and made recommendations.

Involved in business functionality meetings and Use-case analysis and developing the templates for user

training and documentation.

Analyzed LoadRunner on-line graphs and reports to check where performance delays occurred, network

or client delays, CPU performance, I/O delays, database locking, or other issues at the database server.

Environment: Load Runner 11, Windows 2003, SQL, Java, JSON, Web Services, Performance Center, SoapUI,

Sitescope.

DHL Global Mail, Atlanta, GA Apr’12 – Dec’12

Test Release Lead ( Performance)

DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract

logistics and international mail services to its customers. A global network composed of more than 220 countries and

territories and about 275,000 employees’ worldwide offers customers superior service quality and local knowledge to

satisfy their supply chain requirements. Current project is developing for the International Mail, Whether it is general

correspondence, direct mail, catalogs, publications, invoices or parcels, we will work with you to create a flexible, cost

effective solution to meet your mail fulfillment and distribution needs.

Responsibilities:

Involved in creating high-level test plan.

Gathered all the requirements for scripting the web services.

Had meetings with different teams for performance test scope.

Independently developed LoadRunner Vugen scripts according to test

specifications/requirements to validate against Performance SLA.

Executed multi-user Performance tests, used online monitors, real-time output messages and

other features of the LoadRunner Controller,Vugen,Analyser.

Analyze, interpret, and summarize meaningful and relevant results in a complete

Performance Test Analysis reports

Monitored Average Transaction Response Time, Network Data, Hits per Second, Throughput and

Windows resources like CPU Usage available and committed bytes for memory.

Involved in performance testing of server’s load,

Multiple Virtual Users by using Load Runner Virtual User Generator component.

Understanding the change thoroughly and if necessary contact related business analyst,

developer and other SME’s.

Designed multiple LoadRunner scripts (Vugen) with different protocols like Web, Citrix, and Web

services for load testing different applications.

Parameterization and correlation was done to all web service scripts.

Analyzed results and provided Developers, System Analysts, Application Architects and Microsoft

Personnel with information resulting in performance tuning the Application.

Runtime setting for each script were done individually to handle in standalone mode.

Configure the LoadRunner controller for running the tests. Verifying that the LoadRunner scripts are

working as expected on different Load generator machines

Pinpointed all the bottle neck and suggested solutions to improve performance of the system.

Monitoring the various machines during load tests and informing the corresponding teams in case of

issues.

Environment: Windows 2003, Oracle 10i, Oracle SQL, Web Services, Performance Center, Websphere, Load Runner

11.5, Quality Center.

Kelly Services Inc. Troy, MI. Mar’10 – Mar’12.

Test Release Coordinator ( Perfomance Engineering)

Kelly Staff Net (KSN) :

The Kelly Staff Net (KSN) application is the branch front office system for the US, Canada and Puerto Rico. This

application focuses on the Customer, Employee and Order information by which a user can add/update the data and

this information is passed on to the end system (People Soft) through BizTalk. Several applications in Kelly use

BizTalk (2009) for the data exchange between their systems (Ex: KSN-PS, KSN-BH, BH-KSN, GIP, TEI etc

BizTalk facilitates the data exchange between any source and any destination systems. BizTalk application here in the

ICC project pulls both US & Canadian transactions from KSN (front office application) and sends it to the PeopleSoft

(end system), and transactions going from KSN to Bull Horn (another front end application) and transactions coming

from BH to KSN. These messages are sent to the corresponding BizTalk interfaces for further processing.

Responsibilities:

Created Test Plan, which includes Testing Resources, Testing Strategy and testing of end-to-end

scenarios.

Created automated scripts by including timers for recording response times, and test checks for

confirming the retrieval of the correct page.

Participated along with the Business Support Group in design review and requirement analysis meetings.

Involved in performance testing of server’s load and scalability by creating multiple Virtual Users by

using Load Runner Virtual User Generator component.

Designed multiple LoadRunner scripts (Vugen) with different protocols like Web, Web services and

Winsock for load testing different applications.

Created, Executed and Monitored the feasibility of various manual and goal oriented scenarios of an

application with Load Runner Controller.

Identify system/application bottlenecks and work with Bottom-line to facilitate the tuning of the

application/environment in order to optimize capacity and improve performance of the application in

order to handle peak workloads generated via Mercury Interactive LoadRunner tool to simulate activity.

Configured Web, Application, and Database server performance monitoring setup using LoadRunner

Controller & Performance Center.

Created Vusers to emulate concurrent users, inserting Rendezvous points in the Vuser scripts and

executed the Vuser Scripts in various scenarios which were both goal oriented and manual using Load

Runner

Configure the LoadRunner controller for running the tests. Verifying that the LoadRunner scripts are

working as expected on different Load generator machines

Added various monitoring parameters (CPU, Memory) to the LoadRunner controller for monitoring.

Created detailed test status reports, performance capacity reports, web trend analysis reports, and

graphical charts for upper management using Load Runner analysis component.

Environment: Windows 2003, Linux, Oracle 8.i & 9.i, SQL, MS SQL Server, XML, LoadRunner 11.0, Quality

Center.

Hartland Clarke, Atlanta, GA. Jan’08-Feb’10

Performance/Load Tester

Hartland Clarke corp. is a leading provider of integrated payment solutions, marketing services, technology solutions

and best in class solutions to financials solutions, investment firms, small business and individual consumers. It helps

solutions that help financial service businesses build long-term, profitable relationship with their customers.

Responsibilities:

Developed Test Plan, which includes entire Testing Plan, Testing Resources, Testing Strategy and testing

of end-to-end scenarios.

Worked in Requirement analysis, Test strategy documentation of required system and functional testing

efforts for all test scenarios including Positive testing, Negative tests

Generated Test Cases for each specification in Requirement Specification Document corresponding to

each module

Created Test Data for the test cases for Functional and Automated testing

Created automated scripts by including timers for recording response times, and test checks for

confirming the retrieval of the correct page.

Involved in the entire life cycle of the project including, requirements gathering, design, test and

production support.

Designed performance test suites by creating Web (GUI/HTTP/HTML), Siebel, Web service and Click &

Script test scripts, workload scenarios, setting transactions. Extensively used VUGen to create Load Test

Scripts.

Involved to run the ETL process to make the data files into stranded file to process the data into control

tables.

Identify system/application bottlenecks and work to facilitate the tuning of the application/environment

in order to optimize capacity and improve performance of the application in order to handle peak

workloads generated via Mercury Interactive LoadRunner tool to simulate activity

Tests using Load Runner, Monitor system under load using in-house tools and in conjunction With

Capacity Planning

Ensured daily production support and administration of portal operations like end user performance,

identifying the bottlenecks before and after production migration and maintenance upgrades

Participated in the team meetings to discuss the issues arising out of testing

Generated weekly status report and reported to management

Environment: .Net, Windows 2000/XP Professional, UNIX,DB2,Oracle 10i, Quality Center 9.0, VuGen, LoadRunner

9.1,9.5,Test Manager.

PeopleSoft Corp, Pleasanton, CA Aug’07 - Dec’08.

Performance Tester

Customer Interaction Center (CIC) is built on a true multi-tier architecture that provides an infrastructure for both

traditional (Win32 client) and web-based (eSuite) enterprises. It is an integrated software suite that leverages the

Internet to increase sales, marketing, call center, field service, and helpdesk effectively. It empowers companies to

manage customer relationships through any channel of interaction – Web, Phone, e-mail, Fax or directly through sales

and service representatives.

Responsibilities:

Reviewing the requirements documents for testability.

Developing Master Test Plan, which includes entire Testing Plan, Testing Resources, Testing Strategy

and testing of end-to-end scenarios.

Designed performance test suites by creating Web (GUI/HTTP/HTML), PeopleSoft test scripts,

workload scenarios, setting transactions. Extensively used VUGen to create Load Test Scripts.

Correlated and Parameterized test scripts to capture Dynamic data and input various test data as per

business requirements.

Created LoadRunner scenarios and scheduled the Virtual Users to generate realistic load on the server

using LoadRunner(Load generator machine)

Gathering the Test Input data. Test Input data includes Pre-condition, Test Input, Test Result, Test

Regression data.

Planning of Test Strategy on how to automate the testing. Selecting the Test Cases for Regression testing

and automating the Test Cases using WinRunner.

Creating GUI, Bitmap, Database and Synchronization verification points in WinRunner.

Environment: Win NT, Hp-Unix, Oracle 8.i, DB2, Sybase, MS SQL Server, Infomix Web Logic 6.x, Quality Center,

Performance Center, QuickTest pro, Loadrunner 7.8,

Nationwide Insurance, Columbus, OH Oct ‘05 – July‘07

Load Tester

FOCUS Finance Performance Test is to simulate a realistic future production usage of the Nationwide Planning and

Allocations solutions to confirm that the applications will meet the organizations needs and requirements. Conducted

Application Performance and functional Testing on the following applications: Hyperion Budget Application,

Hyperion Planning Applications (PCIO, Scottsdale, NSC), Internet Salary Planning Tool and Internal Product Planning

tool and PeopleSoft ERP/General Ledger, Hyperion Reports.

Responsibilities:

Prepared Test Automation Project Milestones and deliverables. Prepared Project Schedule, Attended the

Project Status Meetings

Designing, developing and the execution of reusable and maintainable automated scripts.

Created and executed scenarios that emulated typical working conditions using LoadRunner VuGen.

Used Window socket Protocol to upload the GL Records through Excel into peoplesoft and RTE Protocol

to test the mainframe application. Used Loadrunner Peoplesoft Protocol to test PeopleSoft Application

Planned the load by analyzing Task distribution diagram, Transaction Profile and User profile and

executed Performance Testing using Mercury performance center

Conducted Performance testing and analyzed various graphs against product requirements.

Tested functionality of the application using Mercury QuickTestPro.

Added various monitoring parameters (CPU, Memory) to the LoadRunner controller for monitoring.

Setting run-time parameters (Think time, Pace time, Replay options etc.).

Monitoring the various machines during load tests and informing the corresponding teams in case of

issues.

Created detailed test status reports, performance capacity reports, web trend analysis reports, and

graphical charts for upper management using Load Runner analysis component.

Environment: PeopleSoft 8.9, Informatica 6.2, 2000/XP Professional, Oracle 9.2.05, Oracle 9i, UNIX, Quality Center

8.2, VuGen 7. 8, Performance Center 7.8, Quick test pro 8.2, IBM Websphere and XML.

Miscellaneous

Academic Qualification: MS in Marketing (with Certificate in Brand & Customer Management)

Work Authorization: US Citizen

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