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Registered Nurse Customer Service

Location:
San Antonio, TX, 78249
Posted:
December 10, 2014

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Resume:

Evan Cooper

Subject Matter Expert - Clinical Informatics, Air Force Medical Operations Agency

San Antonio, TX

acgz6n@r.postjobfree.com - 210-***-****

!

To continue to strive for enhancement of selfless service for those whom benefit from my

diverse professional experiences whether nursing care or communications experiences in a

caring, supportive, and yet, providing the utmost support for those who need and expect

quality healthcare.

!

WORK EXPERIENCE

Subject Matter Expert

Clinical Informatics, Air Force Medical Operations Agency - San Antonio, TX - September 2014 to

Present

Project manager for Tri-Service lead agency in secure health messaging and health promotion,

• Project manager for Tri-Service lead agency for Nurse Advise Line wielding over 300,000 patient nurse

calls per month

• Project lead for Tri-Service certification and accreditation of provider continuing medical education for virtual

collaboration of specialty web-broadcasted lectures

Peri-Anesthesia Nurse, PACU

Post Anesthesia Care Unit - July 2014 to September 2014

32-bed multi-specialty Post Anesthesia Care Unit

(integrated with ambulatory care) - San Antonio Military Medical Center (SAMMC), San Antonio TX

• DoD's largest inpatient/outpatient medical facility

• Plans, implements, evaluates post anesthesia (and ambulatory care) nursing and interventional care for all

types of healthcare consumers at massively busy Level 1 trauma hospital, nearly

50,000 surgical cases annually. Counsels patients and families on health maintenance and disease

prevention and screening for wide range of disease processes (e.g. diabetes, hypertension, obesity, heart

disease, hyper-cholesterol, smoking cessation, repetitive motion disorders, work injury avoidance)

• Performs all aspects of patient interview, diagnostic lab draws and preoperative diagnostics pertinent for

surgery, procurement, ECG, patient load scheduling and follow-up instructions and patient

satisfaction surveys, excellent communication skills with patients, families, peers, superiors, and subordinates

• Proficient in using military scheduling information systems (S3, CHCS, AHLTA), proficient in

Resuscitation from adverse reactions from medications; technically proficient in clinic or inpatient

settings

• Performs assessment of patient risks for undergoing surgery or procedures, management of pain relief,

monitoring of patients during and after surgery/procedures, and resuscitative care of patients with cardiac or

respiratory emergencies (assessment of need for artificial ventilation or cardiac support and

necessary interventions) provide emotional/educational support to complex healthcare consumer and their

families.

!

Occupation Health Registered Nurse

Lackland AFB - San Antonio, TX - February 2013 to March 2014

Uses nursing skills to evaluate patient care needs, prioritize treatment, and maintain patient flow

• Conducts a nursing assessment by taking a patient history and physical assessment and by obtaining

vital signs and other medical tests

• Provides treatment within scope of practice as defined by state law

• Collaborates with Physician or other Licensed Independent Practitioner to arrange for further medical

treatment, when needed

• Performs occupational and health screening tests as defined in site contract (EKG, audiometry,

spirometry, vision)

• Performs Phlebotomy and Intravenous therapy and conducts appropriate laboratory tests

• Documents accurately all elements of nursing assessment, treatments, medications administered,

discharge instructions provided, and follow up care arranged in EHR utilizing data entry skills

• Identifies emergency situations and provides care within legal scope of practice

• Administers medications and medical treatments competently as directed by a Physician or Licensed

Independent Practitioner

• Maintains medical records using Electronic-Medical Record software (e.g., AHLTA, ESSENTRIS, CHCS)

• Maintains patient privacy and confidential patient information

!

1003 Daffodil Way

San Antonio, Texas 78245

Cell 210-***-****

E-mail: acgz6n@r.postjobfree.com

• Participates in follow up phone calls and follow up patient visits

!

Anesthesia Nurse

Certified Peri - December 2012 to February 2013

PACU, 32-bed multi-specialty Post Anesthesia Care

Unit (integrated with ambulatory care) - San Antonio Military Medical Center (SAMMC), San Antonio TX

• DoD's largest inpatient/outpatient medical facility

• Plans, implements, evaluates post anesthesia (and ambulatory care) nursing and interventional care for all

types of healthcare consumers at massively busy Level 1 trauma hospital, nearly

50,000 surgical cases annually. Counsels patients and families on health maintenance and disease

prevention and screening for wide range of disease processes (e.g. diabetes, hypertension, obesity, heart

disease, hyper-cholesterol, smoking cessation, repetitive motion disorders, work injury avoidance)

• Performs all aspects of patient interview, diagnostic lab draws and preoperative diagnostics pertinent for

surgery, procurement, ECG, patient load scheduling and follow-up instructions and patient

satisfaction surveys, excellent communication skills with patients, families, peers, superiors, and subordinates

• Proficient in using military scheduling information systems (S3, CHCS, AHLTA), proficient in resuscitation

From adverse reactions from medications; technically proficient in clinic or inpatient settings

• Performs assessment of patient risks for undergoing surgery or procedures, management of pain relief,

monitoring of patients during and after surgery/procedures, and resuscitative care of patients with cardiac or

respiratory emergencies (assessment of need for artificial ventilation or cardiac support and

necessary interventions) provide emotional/educational support to complex healthcare consumer and their

families.

!

Certified, Peri-Anesthesia Nurse (PACU)

Surgical/Ambulatory Care - San Antonio, TX - December 2012 to February 2013

18. Feb 2013 - Mar 2014, Occupation Health Registered Nurse, 15-bed multi-triage, intervention and treatment

environment - Reid Trainee Health, Lackland AFB, San Antonio TX.

Anesthesia Nurse

Certified Peri - July 2007 to December 2012

PACU, 12-bed multi-specialty Post Anesthesia Care

Unit (integrated with ambulatory care) and gastroenterology clinical nurse - South West General Hospital,

San Antonio TX

• Planned, implemented, evaluated post anesthesia (and ambulatory care) nursing and interventional care for

all types of healthcare consumers at busy community hospital, nearly 5,000 cases

annually with only 3 full time personnel 24/7 coverage. Counseled patients and families on health

maintenance and

disease prevention and screening for wide range of disease processes (e.g. diabetes,

hypertension,

obesity, heart disease, hyper-cholesterol, smoking cessation, repetitive motion disorders,

work injury)

• Performed lifesaving measures and provided emotional/educational support to complex medical and

Surgical/ ambulatory care clients and their families.

• Worked as gastroenterology clinic nurse responsible for scheduling, interview, necessary venous access and

any and all necessary consents, laboratory, ECG procurement and analysis of results for provider

consideration.

!

Certified, Peri-Anesthesia Nurse (PACU)

Ambulatory Care - San Antonio, TX - July 2007 to December 2012

Staff Nurse

University Hospital - San Antonio, TX - February 2007 to July 2007

Assistant Director of Operations, 346 TS

AIA - Lackland AFB, TX - October 2005 to February 2007

Clinical Nurse

Medical Critical Care - 2007 to 2007

20-bed Medical Critical Care Unit - University Hospital, San

Antonio TX

• Plans, implements, and evaluates nursing care for all types of healthcare consumers at

Level I trauma hospital, specifically the critically ill.

• Provides specialized care, consultation, and teaching, and conducts research.

Assistant Director of Operations

AIA - Lackland AFB, TX - 2003 to 2007

Provided leadership, motivation, supervision, and technical support for 100-person unit. Led

administrative support and capital planning investment and control program strategies for efficient and

economical use of accurate, timely, and sharable information. Health Maintenance Officer responsible for

up-to-date immunizations, physicals, safe work and environment practices in accordance with AF

!

1003 Daffodil Way

San Antonio, Texas 78245

Cell 210-***-****

E-mail: acgz6n@r.postjobfree.com

Instructions, OSHA, NIOSH, and other governmental health directives.

• Expert knowledge of communications and IT principles as it applies to network, telephone and other

Communication systems topologies, protocols and infrastructures.

• Knowledge of NIPRNET, SIPRNET, JWICS and National Security Agency Network (NSANET) and skillful

• knowledge of safety, security and EEO regulations, practices, and procedures. Top Secret/SCI security

clearance.

Chief

Future Capabilities Solutions - Lackland AFB, TX - December 2003 to September 2005

Mission Systems Flight Commander

Comm Squadron - Lackland AFB, TX - December 2002 to December 2003

Flight Commander

37th Communications Squadron - Lackland AFB, TX - 2001 to 2003

Led 150-person unit responsible for providing secure and non-secure computer and telephone support to over

37,000 personnel. Directed and maintained $1.4M budget. Health Maintenance

Officer

Information Systems Flight Commander

Comm Squadron - Lackland AFB, TX - June 2001 to November 2002

Chief

Comm and Information Directorate - Wpafb, OH - November 1999 to June 2001

Chief, Support Branch, Air Force Institute of Technology, Wright-Patterson AFB

AF Instructions - 2000 to 2001

OSHA, NIOSH, and other governmental health directives. Top Secret

clearance.

2000 - 2001- Chief, Support Branch, Air Force Institute of Technology, Wright-Patterson AFB

TX

• Managed 10-person element for operational activities for all computer, network, and audiovisual support for

the educational, research, library, and administrative functions for faculty, staff, and 25,000 students

per year. Blood drive campaign coordinator. Secret security clearance.

!

Clinical Nurse, Critical Care

74th Medical Group - 1998 to 2000

Wright-Patterson AFB TX

• Planned, implemented, and evaluated nursing process for critically ill patients in a 12-bed multi- disciplinary

intensive care/observation status unit. Performed lifesaving measures and provided

emotional/educational support to complex medical and surgical clients and their families. Infection Control

Officer. Secret security clearance.

Clinical nurse

Intensive Care Unit - Wright-Patterson AFB, OH - January 1998 to November 1999

Clinical Nurse

Intensive Care Unit - Travis AFB, CA - March 1996 to January 1998

Clinical Nurse, Critical Care

60th Medical Group - Travis AFB, CA - 1994 to 1998

Planned, implemented, and evaluated nursing process for critically ill patients in a 10-bed multi- disciplinary

intensive care unit. Performed lifesaving measures and provided emotional/educational

support to complex medical and surgical clients and their families. Infection Control Officer. Secret

security clearance.

!

Clinical Nurse

Medical/Surgical Unit - Travis AFB, CA - March 1994 to February 1996

Technician, 149th Comm Squadron, California ANG

Medical Adm - Sacramento, CA - January 1990 to February 1994

Avionics Control Specialist

OMS - Beale AFB, CA - May 1986 to January 1990

Avionics Maintenance Student

Chanute AFB - February 1986 to May 1986

IL.

Postal Specialist

7025th Air Postal Squadron - February 1984 to February 1986

England.

Electromechanical Missile Maintenance Specialist

OMMS, GFAFB, ND - December 1982 to February 1984

Missile Maintenance Student

Chanute AFB - August 1982 to December 1982

IL.

EDUCATION

Post Graduate Certificate in Health Informatics

University of Phoenix

2013

Masters of Arts in Information Resource Management

Webster University

2004

Squadron Officer School - Maxwell AFB, AL

1998

Bachelor of Science in Nursing

California State University

1993

ADDITIONAL INFORMATION

! I am a healthcare professional with a BS in nursing and an MA in information resource

management with more than 15 years of nursing experience and 8 years of hands-on

project management experience encompassing a broad-range of leadership from over 24

years of military service.

! am professionally competent in occupational health nursing and Post Anesthesia Care.

I

I have a postgraduate certificate in health informatics. I perform ambulatory care and

independent triage nursing to those healthcare consumers in need of positive medical

modalities. I teach and advocate health maintenance/disease prevention, emergency

care, health counseling, non-specific treatment of injuries and illnesses. I Interpret

cardiac monitor patterns, perform lifesaving measures in accordance with established

protocols and perform patient care, execute medical orders, and operate specialized,

highly technical equipment while providing emotional/educational support to complex

medical and surgical patients and their families. I have experiences as clinical nurse in

gastroenterology and I have experiences as Infection Control Officer; Bio-Terrorism

health; Blood Drive campaigns; hospital personal protective equipment; counseling/

teachings of cessation of mal-health habits, basic and advanced life support, including

pediatric advanced life support.

! also have extensive experience in leading the planning, design and implementation of

I

multiple, complex secure and non-secure telecommunication and data systems budgeted

in the millions of dollars as well as developing sound technical solutions for meeting

network/infrastructure requirements including advanced secure network security.

! I have a reputation for exceptional performance in streamlining operations, reducing

staffing requirements, identifying waste and inefficiency, completing projects on time and

under budget while enhancing both internal and external customer service; awarded the

U.S. Air Force Meritorious Service Medal (2007).

! am a highly motivated, goal-oriented professional with strong analytical and problem-

I

solving abilities, well organized and detail oriented; excellent interpersonal and verbal/

written communication skills and a keen sense of superior public relations. TS/SCI

Clearance as of 2007.

!

!

!

!

EVAN E. COOPER, RN, BSN, MA

!

1003 Daffodil Way

San Antonio, Texas 78245

Cell 210-***-****

E-mail: acgz6n@r.postjobfree.com

!

!



Contact this candidate