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Customer Service Sales

Location:
Lenoir, NC
Posted:
December 10, 2014

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Resume:

Scott Andrew Fleeman

**** ******* *****

Lenoir, NC 28645

828-***-****

acgz4o@r.postjobfree.com

Personal Summary

Intelligent and hardworking IT Generalist. Quick to pick up on any subject matter. Extensive knowledge

of computers (Software, Hardware and Networking). 8 + years’ experience in customer service.

Education

Associates Degree in Programming

Caldwell Community College and Technical Institute August 2012 - May2014

IEEE Xtreme 7.0 Competition

IEEEXtreme is a global challenge in which teams of IEEE Student members, supported by an IEEE

Student Branch, advised and proctored by an IEEE member, compete in a 24-hour time span against

each other to solve a set of programming problems.

Placed 907 out of 1838 schools

Courses

Advanced JAVA Programming

Advanced JAVA concepts

Developed a mobile conversion app using Android Studio. The app was created for unit conversion

between metric and American measurements, temperature, and data types.

Advanced C# Programming

Advanced C# concepts

Using Visual Studios created a multi-tier business model program that linked to a database allowing for

entry and editing of data based on the user’s authorization. The program was only accessible to the faux

business within the project and was made to use a first in first out system.

Linux/Unix Admin I

VMWare, system imaging

JAVA Programming

Java Programming, Oracle

Created a program that tracked commissions for sales associates on a scale by entering in the daily

totals for each employee’s sales.

C# Programming

Object oriented C# concepts with Visual Studios

Using Visual Studios created a multi-tier business model program that handled user information, billing

and inventory control with several levels of secured access. The program was created for easy updating

of payments, payment methods and user tracking.

Linux/UNIX Single User

Shell scripts, emacs

Created a shell script that could open files and reorganize them in subfolders based on information

within the files.

Visual BASIC Programming

Object oriented VisualBasic with Visual Studios

Created a VB UI in Visual Studios that allowed the user to add and edit customer and product

information from a document. Certain aspects of the document such as personal user information could

be changed from a personal account for private users while the other information was only accessible

for authorized users.

Intro to Prog & Logic

Http/PHP

Database Concepts

Excel, Sql, MySQL

Used Excel and MySQL to create a website for astronomy linking to an Xampplite server. The website

pulled stellar information from an sql database in third normal form which was searchable using user

defined criteria from a php based UI.

Associate of Arts Degree

Caldwell Community College and Technical Institute

Key Skills

Systems: Windows 95, Windows 98, Windows XP, Windows Vista, Windows 7, Windows 8, Ubuntu,

Ubuntu Server, CentOS

Languages: HTTP/PHP, Java, Visual Basic, C#

Databases: SQL, Oracle

Software: Microsoft Office, MySQL, Oracle Box, VmWare

Related Experience

Lab Assistant August 2010 – May 2011

Appalachian State University Boone, NC

• Worked in the Archaeology lab as part of work study program.

• Responsible for database entry of zooarchaeological specimen.

• Worked with Excel and Statcrunch

• Reworked current databases to update or correct mistakes in the records.

• Installed vmware for student use.

• Co-authored article in South Eastern Archaeology concerning ceramic archaeology in the

southeast.

Other Employment Experience

Installer July 2012 –August 2012

Cub Creek Countertop Wilkesboro, NC

• Crafted marble, solid surface and wood counter tops.

• Performed installs under contract for Lowe’s.

Customer Service Representative March 2012- July 2012

Lowe’s Home Improvement Wilkesboro, NC

• Worked in the call center as an intermediary between store and customers

• handled sales and shipping

• Tech support for customers using the website

Security Officer August 2004 – May 2009

Griffith Security Inc. Hickory, NC

• Worked as a licensed Security Officer intermittently depending on availability of contracts.

• Provided a safe work place for contracted businesses.

• Provided minor technical repair to the boiler at Bernhardt Industries.

• Provided daily reports of all incidents or broken equipment.

Honors

Engaged Leader Award from the Society of Leadership and Success. 2014

Caldwell Community College & Technical Institute

HOBY 2002

State Leadership Seminar

Legislator’s School 2002

Youth Leadership Camp

I have a Dream Scholar 1998

Caldwell Community College & Technical Institute



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