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Customer Service Assistant

Location:
Texas
Posted:
December 08, 2014

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Resume:

Ashley Johnson

**** ***** **. ****

Houston, TX *7009

acgy8l@r.postjobfree.com

Objective: To obtain an administrative position in an organization that allows me to

utilize my academic and professional knowledge as a catalyst in my future growth and

development.

Education: Houston Community College 08/2014-12/2014 Studied: General Office

Assistant

Sanford Brown College 06/2013-08/2014 Studied: Medical Assistant

Work Experience: Wal-Mart Humble, TX June 2014

• Maintenance of customer accounts, creating customer accounts, and closing

customer accounts.

• Operates cash registers to receive payments in the form of credits /debit card,

check or cash.

• Arranges displays, and conducts physical inventories of the stock room and sales

area.

• Trains or assists manager in training employees on retail operations, customer

service, and changes to policy and procedures.

• Special projects leaders and assistant for interaction in and out of the store.

Universal Protection Services Houston, TX November 2013-2014 Security Officer

Patrol industrial and commercial premises to prevent and detect signs of intrusion and

ensure security of doors, windows, and gates.

Answer alarms and investigate disturbances.

Monitor and authorize entrance and departure of employees, visitors, and other

persons to guard against theft and maintain security of premises.

Write reports of daily activities and irregularities, such as equipment or property

damage, theft, presence of authorized persons, or unusual occurrences.

Call police or fire departments in case of emergency, such as fire or presence of

unauthorized persons.

Fulton Dental Associates Houston, TX January 2012-November2013 Office Assistant

Strong organizational ability; ability to be clearly understood through verbal

communication in face-to-face encounters and by telephone ;ability to take in

information verbally and in writing in order to compose written correspondence;

working knowledge of medical terminology; strong customer service management

skills

Have one-on-one contact with patients and assist with scheduling all their

appointments for labs, consult, imaging, and procedures. Communicate with them

via phone, email, and by mail to ensure that they receive proper information that

is needed.

Filed all medical records and documents in each individual chart. Assist with keeping

all charts filed in the proper medical records area. Scan, fax and mail medical

records to the proper location as needed.

Skills:

Self-motivated

Organized

Verbal and written Medical Terminology

General Computer skill

Excellent Customer Service

Microsoft office

Microsoft Excel

Excellent Communicator

License/Certificates: CPR/AED Certified June 2013 American Heart Association

Languages: Beginner American Sign Language

References: Available upon request



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