Dianne E. Lutz

**** ** ** ******, *** ***

Fort Lauderdale FL 33309

770-***-****

acgy1r@r.postjobfree.com

I T BU S I NE SS ANA LYS T

To take a challenging post for understanding business change needs, assessing the impact

of those changes, capturing, analyzing and documenting requirements and then support-

ing the communication and delivery of those requirements with relevant parties. Develop

test scripts, test cases, and test plans based on the review of application design documents.

Able to work with all levels of cross-functional team, responsible for improving business

processes and providing value to the functions they support. Strong organizational and

time-management skills and able to manage multiple priorities in a fast-paced environ-

ment. Solid verbal and written communications skills and the ability to interact effectively

with users and project team members. Expertise with Agile & waterfall methodology.

EDUCATION

University of South Carolina, Spartanburg, SC - B.A. in Computer Science

Georgia Military College, Ft. Gordon, GA - A.A. in General Studies

MILITARY EXPERIENCE

Administrative Assistant, RANK SPC4, US Army

Scheduled to take the Project Management Professional Certification Exam (PMP) Jan 2015

EXPERIENCE

Yarns Forever Greer, SC Aug 2004-Now

Business Manager:

Managed relationship with programmers bridging communication between end users and

development team. Involved in preparing Process Flow Diagram and other UML

Diagrams using MS Visio. Collaborated with Support/Technical staff, applications

development, and data owners/subject matter experts during various phases of project

lifecycle. Collaborated with team to create and maintain System/Architecture

Documentation. Helped the developing teams in data mapping and supported in QA

testing. Interviewed the stakeholders and developed communications documents.

Clarified issues with developers during efforts to validate designs and functional

specifications. Actively participated in internal and external presentations. Conducted

project meetings successfully by coordinating all users, technical staff. Defined and

documented clear and complete detailed business requirements and functional

specifications. Managed all facets of technical projects to ensure deliverables are met

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within schedule, budget and quality goals. Defined project scope, goals and deliverables

that support business goals in collaboration with project team and stakeholders.

Identified and manages project dependencies and critical path. Developed and delivered

progress reports, proposals, requirements documentation, and presentations. Proactively

manage changes in project scope, identified potential risks, devised contingency plans and

gap analysis. Identified and tracks open issues, milestones and deliverables within the

project team. Implemented Change Management processes and procedures when

needed.

QS Technologies,Inc Greenville, SC Jul 2003-Aug 2004

Senior Programmer Analyst:

Worked on the Vital Records Management System for 10 States. Responsible

forgathering specifications to create Birth, Death, Fetal Death, Marriage & Dissolution,

Perinatal, Newborn Hearing Screening, Domestic Partnership, Birth Defect Tracking,

Metabolic Screening, Missing Child and Putative Father for each state. Then use that

information to create the database needed to hold all the information for every record for

the state. After the gathering process used all the information gathered to create a

application specifically for that state using Microsoft SQL Server, Report Builder and

ODBC compliant Software to create Vital Records. Wrote modifications to existing

applications from designs, instructions, or user program specifications, integrates

modifications into systems, and maintains applications.

Rockwell Automation, Greenville, SC Oct 2000-July 2003

Programmer Analyst:

Shipping Application : As a team lead, was responsible for Bill of Lading, Export

Compliance, Freight Rates and Carrier Maintenance, Inventory Tracking, Reporting,

National and International Taxing modules. Responsible for the database design,

development of the user interface screens, report generation, implementation and user

training. Created Shipping Application Upgrades and Software Releases for over one

thousand internal and external users. Completes and/or prepares required forms and

reports including status reports, application descriptions, and other documentation.

Attends technology seminars/conferences related to direction and goals as defined by the

Information Systems Department. Respond to service requests and provides technical

support for both custom applications and packaged software products.

Senior Programmer, QS/1 Data Systems; Spartanburg, SC Mar 1999-Oct 2000

System One System: Developed and maintained the System One System. Using C#

and Assembler. Created EDI transactions for Medicaid batch transactions for over

twenty five states. Maintained version control for major releases and patches.

Technical SKILLS

MS SQL Server 2012, Sybase SQL 12/15, Windows, Mac, Microsoft Project,

PowerBuilder 12, C#, C, MS Visio, T-SQL, (Stored Procedures, Views, Triggers,

Functions), MS Access, SQL-Programmer PowerDesigner PVCS, Maestro, MS Office,

SQL Developer.

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