SAREEL THIRUTHIMMAL

Email: acgxwg@r.postjobfree.com

Mobile: +1-720-***-****

Objective

To be recognized as an IT Bravo by exhibiting a collaborative and boundary-

less approach creating extra ordinary energy and passion by demonstrating

some or all of the IT etiquette at a role model level in achieving

outstanding results towards Vision & Mission, Future Goals and success

Initiatives

Summary

> 8+ Years of Experience in Software Development, Design,

Administartion, Implementation, Support, Maintenance and Customization.

> Currently Working as an Software Engineer in Tech Mahindra Americas,

USA

o Onsite Deputation in Denver, CO, USA for Client CenturyLink (NOV

2011 - Present)

> Previously worked as

o Senior Technical Associate in Tech Mahindra Ltd, Bangalore

(Offshore) (MAR 2011 - NOV 2011)

o Engineer in Computer Sciences Corporation (CSC), Bangalore (DEC

2008 - MAR 2011)

o Technical Associate in Tech Mahindra Ltd, Pune (JUL 2006 - NOV

2008)

> Good knowledge and experience of

o OSS (Operations Support Systems)

o NMS (Network Management Systems)

o Enterprise Monitoring Tools

> Functional knowledge and experience in Service Assurance (OSS)

> Functional knowledge and experience in Fault & Performance Management

in FCAPS

> Good knowledge & experience in Network Management(Monitoring) Tools

o CA eHealth (Previously CONCORD)

o CA IM (Infrastructure Management)

o CA MM (Mediation Manger) Non SNMP

o CA Performance Center (CAPC)

o EMC SMARTS (IONIX for IT Operations Intelligence)

o CA eHealth Live Exceptions(Alarms, Alerts, Traps)

> Integration of Service Assurance Tools with OSS/BSS Tools.

o Inventory, Internal Portals, Billing etc.

> Good knowledge & Experience in PERL scripting

> Good knowledge & Experience in the CVS (Concurrent Versions System)

> Good knowledge in Shell scripting

> Experience in CSC Proprietary Network Management Tools

o NetEISS - Asset Management, NetCM - Configuration Backup

> Good knowledge & Experience in Unix, Solaris, Linux, Windows

> Proficiency & Experience in SNMP Protocol and APIs (Net-SNMP), MIBs &

Traps.

> Experience in WebServices, SOAP & XML

> Good knowledge & Experience in writing HLD, LLD, Unit Test Cases,

Deployment Plan etc.

> Knowledge of Databases - Oracle and MySQL

> Good knowledge of C, C++ and OOPS Concepts

> Experience working onsite with a good understanding of Onsite-Offshore

delivery model.

> Have been working well in a team and natural inclination towards

teamwork

Academic Profile

> MSc CS (Masters in Computer Science) Bharathiar University,

Coimbatore, India

> BCA (Bachelor of Computer Application) Madurai Kamaraj University,

Madurai, India

Computer & Technology Proficiencies

Networking & Protocols : ISO OSI, SNMP, TCP, UDP

OSS/NMS Tools : CA eHealth, EMC SMARTS, CA IM, CAPC,

CAMM

RDBMS : Oracle, MySQL

Operating System : DOS, Windows 9X/2000/XP, Linux, UNIX,

Solaris

Scripting : Shell, PERL

Web Technologies & Misc : HTML, CSS, XML, SOAP, CVS

Devices/Equipments Vendors Supported: Cisco, Juniper, Ciena, RAD,

Redbacks, Alcatel-Lucent etc.

Network/Device Type Managed: WAN/LAN, PE, CPE, BRAS, DSLAM etc

Work Experience

1#

Organisation : Tech Mahindra Americas Inc

Tech Mahindra Ltd. (TechM) is an Information Technology service provider

company. With its core strength in providing Telecom Solutions, Tech

Mahindra provides a wide variety of services ranging from IT Strategy and

Consulting to Systems Integration, Application Development & Maintenance,

BPO, Infrastructure Management, Security Consulting, Network Transformation

Solutions & Services, Value Added Services and Product Engineering.

CenturyLink - Service Assurance (OSS)

Client/Customer : CenturyLink (USA)

Location : Deputed at Client location CenturyLink, Denver,

USA

Environment : Solaris & Linux

Scripting Languages : Perl & Shell

Protocol : SNMP, SOAP

OSS/NMS Tool : CA eHealth, CA IM, CA Performance Center (CAPC),

CAMM

Duration : March 2011 to November 2011 (Offshore)

November 2011 to Present (Onshore)

Description:

The CA-eHealth/CA IM product in CenturyLink is being used to gather Passive

Performance management Statistics for:

CenturyLink backbone - The Backbone interface statistics are being used to

do the capacity planning for Network.

CenturyLink Provider Edge - The interfaces for the provider edge are polled

in order to provide Reports to end customers buying products from Qwest.

The CA eHealth/CA IM Web portal /CGI interface is reused for this purpose.

Also Bytes In/Out info is passed to billing systems as well.

Customer Premise - Certain Qwest products require the polling of Customer

Premise Equipment. This is also provided by the eHealth/CA IM systems.

The customizations done for eHealth system are

> Complete Automation of the Device Discovery and Re-Discovery (Auto

Discovery)

> Complete Automation of Daily, Weekly and Monthly House keeping

> Using Perl SNMP API (Net-SNMP) and eHealth CLI commands to turn

polling on/off for interfaces, which do not have any customers on

them. This is done to save eHealth licenses.

> Renaming of elements to Qwest standard format using TCL and DCI

scripting.

> Filtering of unnecessary interfaces using the TCL and DCI scripting.

> Usage of scheduled ASCII reports and parsing using Perl API so as to

get them in proper format to suite the different billing systems,

capacity planning systems.

> Alarming and Alerts using CA eHealth Live Exceptions

Roles and Responsibility:

> End to End Deployment of CA eHealth, CA IM and CAPC COTS.

> Management and Administration of NMS Production servers, NMS

backup/failover servers, NMS Test server and NMS Development Server

for CenturyLink

> Device Management in CA eHealth, CAIM

> Developing, Maintaining and Customizing Perl Scripts as per the

reporting requirements

> Providing solutions and developing new codes/scripts in Perl as per

client customization requirement

> Manages the Service Management Requests from Remedy

> Integral part of various releases for CA eHealth are

o Migrating from Standalone eHealth to Distributed eHealth

environment

o QoS Monitoring

o IPV6 Monitoring

o Integration with Performance Management data warehouse for end

to end Performance Monitoring

o Integration of eHealth with QPortal(CenturyLink end user Portal)

o Integration of eHealth with One stop shop of Performance

management tool PTAP( Performance Topology Application)

o Integration of eHealth with NSRP Portal for Bandwidth

utilization stats using Web Services (SOAP)

> New/Ongoing Business Requirements for eHealth Performance Management

o To Monitor Internal Backbone network

o Complete Discovery Automation of another eHealth instance inside

CenturyLink ( Integration with HPNA Inventory)

o Migrate all Sun servers to Red Hat Linux

> Failover management of eHealth Servers using VERITAS High Availability

Clusters

> Installation/Patching of eHealth Servers

> Device Testing and Certification

> Co-ordination with Product Vendor CA for Product related support

> Co-ordination with Offshore team for the 24/7 support activities and

delegation of tasks

> Provide information to the next level of management on the Network

Performance Management (Monitoring) weekly/monthly basis.

> Keep the next level of management updated with all the active issues

and the progress on the projects which are work in progress.

> Write Unit test cases on the project modules.

> Work well aligned with the CenturyLink SDLC process called as SEP

(Software Engineering Process)

> Write HLD (High Level Design), LLD (Low Level Design) on the Project

to adhere with the SEP process.

> Take part in Estimation process of LOE(Level-of-Effort)

> Take part in UAT (User acceptance Test)

> Write and Implement the Production deployment plan.

> Work closely with Client Dev Lead and Client SA(System Analyst) on

System Analysis and requirements

> In addition to all this, As in onshore client interaction is the other

integral part of my responsibility

2#

Organisation : Computer Sciences Corporation (CSC)

CSC is an information technology (IT) and Business Services company which

provides services in the following areas: Systems integration and

professional services, Enterprise application development and Management,

Application software for the financial services industry, Business process

outsourcing, and Managed hosting services and Application & IT

infrastructure outsourcing.

Network Systems Management (NSM)

Client/Customer : Leveraged

Environment : Solaris 9, Solaris 10

Scripting Languages : Perl & Shell

Protocol : SNMP

OSS/NMS Tools : CA eHealth, EMC Smarts, CSC NetEISS

Duration : December 2008 to March 2011

Description:

NSM Team takes care of Network 'Fault' and 'Performance' management of

customer networks and devices using certain COTS (Commercial of the Shelf)

Enterprise Tool set. NSM Team works in a leveraged environment where the

team takes care of 30+ big, medium and small clients/customers. Customers

include Basell, Bombardier, NBIM, Schroders, Dupont, Nobel BoiCare and UTC

etc.

Enterprise Tool Set consists of:

CA eHealth - Performance Management

EMC Smarts (IONIX) - Fault Management

CSC NetEISS - Asset Management

CSC NetCM - Configuration Management

Roles and Responsibility:

> Device Management in Enterprise Tool Set

> Run & Maintenance of Enterprise Management systems

> Transition of New Customer in to Enterprise Tool Set

> Failover management of Enterprise Management systems

> Installation/Patching of Enterprise Management Servers

> Administration of CSC Proprietary Network Management Tools (NetEISS,

NetCM)

> Developing, Maintaining and Customizing Shell and Perl Scripts for ESM

Solutions

> Configuration of Customized and Scheduled reports

> Provides Weekly/Monthly SLA Reports to the Reporting team and all

other Interested parties

> Co-ordination with Enterprise/External/Internal Vendors

> Manages the Service Management Requests from CA Unicenter Service Desk

(USD)

3#

Organisation : Tech Mahindra Ltd

Tech Mahindra Ltd. (TechM) is an Information Technology service provider

company. With its core strength in providing Telecom Solutions, Tech

Mahindra provides a wide variety of services ranging from IT Strategy and

Consulting to Systems Integration, Application Development & Maintenance,

BPO, Infrastructure Management, Security Consulting, Network Transformation

Solutions & Services, Value Added Services and Product Engineering.

Qwest - Service Assurance (OSS)

Client/Customer : Qwest Communication (USA)

Environment : Solaris 9, Solaris 10

Scripting Languages : Perl & Shell

Protocol : SNMP

OSS/NMS Tool : CA eHealth

Duration : July 2006 to November 2008

Description:

The CA-eHealth product in Qwest is being used to gather Passive Performance

management Statistics for:

Qwest backbone - The Backbone interface statistics are being used to do the

capacity planning for Network.

Qwest Provider Edge - The interfaces for the provider edge are polled in

order to provide Reports to end customers buying products from Qwest. The

eHealth Web portal /CGI interface is reused for this purpose. Also Bytes

In/Out info is passed to billing systems as well.

Customer Premise - Certain Qwest products require the polling of Customer

Premise Equipment. This is also provided by the eHealth systems.

The customizations done for eHealth system are

> Using Perl SNMP API (Net-SNMP) and eHealth CLI commands to turn

polling on/off for interfaces, which do not have any customers on

them. This is done to save eHealth licenses.

> Renaming of elements to Qwest standard format using TCL and DCI

scripting.

> Filtering of unnecessary interfaces using the TCL and DCI scripting.

> Usage of scheduled ASCII reports and parsing using Perl API so as to

get them in proper format to suite the different billing systems,

capacity planning systems.

> Currently a distributed eHealth architecture being implemented because

of increase in network elements to more than 50,000 interfaces and

possibly more interfaces forecasted in future.

Roles and Responsibility:

> Managed eHealth Production servers, eHealth backup/failover server,

eHealth Test server and eHealth Development Server for Qwest

> Maintenance of existing eHealth servers, which monitor the Qwest

Backbone and Provider Edge routers

> Customization on the Backbone and Customer eHealth poller

> Developing, Maintaining and Customizing Shell and Perl Scripts

> Providing solutions and developing new codes/scripts in Perl as per

client customization requirement

> Manages the Service Management Requests from Remedy

> Accomplished New Business Requirements for eHealth

o Distributed Architecture of eHealth

o Integration with Performance Management data warehouse for end

to end Performance Monitoring

> Failover management of eHealth Servers

> Installation/Patching of eHealth Servers

> Co-ordination with Product Vendor

In addition to all this, client interaction is the other integral part of

my responsibility

Personal Details

Name : SAREEL THIRUTHIMMAL

Sex : Male

Marital Status : Married

Nationality : Indian

Languages Known : English, Hindi and Malayalam

Passport : K6384478

Visa/Work Permit : H1B USA (Valid till October 2015)

Current Location : Denver, CO, USA

Address : 1200 S Oneida St, Apt # 11-107, Denver, CO - 80224

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