Milton C. Medrano

*** *. ********* ****** *** *

San Mateo, CA 94403

703-***-****

acgxtk@r.postjobfree.com

OBJECTIVE

Seeking a leadership position in Facilities or Office Management where my

strong analytical, problem solving and communication skills will enhance

business effectiveness.

CAREER SUMMARY

Fifteen plus years of experience in management support with 5 years being

in telecommunications with a strong background in customer service, office

management, space related issues, vendor supervision, invoicing approval,

task assignments, and overall employee guidance.

PROFESSIONAL EXPERIENCE

International Medical Corps

05/2009 - Present

Office Manager/Generalist

> Manage updated records of the status of contracts and payments for DC

facilities (offices and apartments), utilities and other services

contracted by the DC office, copies of the payments to be filed with

the contracts, and provide sufficient notice to the management of any

upcoming contract expiry

> Manage all office logistics including space assignment, office

supplies, vendors agreements, and office visitors;

> Assist with Logistics/Finance Operations activities, including opening

Purchase Requisites and purchase orders; contract coordination;

> Continuously review and adjust with management supervision the levels

of reliance upon outsourced support including suppliers of computer

equipment, document expediters, and maintenance providers/contractors

> Provide bid analysis and/or cost/benefit analysis to compare usage of

current and potential suppliers;

> In consultation with DC management and coordination with HR, manage the

corporate apartments in DC with regards to prior reservations and

status of occupancy to minimize usage of hotels and make optimal use of

the apartments;

> Update corporate apartment availability calendar, notify property

manager of incoming guest(s), and provide detailed travel instructions

to guests regarding directions / apartment conditions;

> Assistant HR and Travel team to ensure visas were processed in a

timely manner;

> Assist in the general orientation for new hires as well as visiting

staff in guiding them through insurance forms, I-9 documentation, etc.

and make introductions with all relevant department staff;

> Coordinate with HR to ensure that all new and visiting staff are

provided with the necessary IDs, as well as issue and return of office

keys and electronic access cards;

> Coordinate DC facilities' maintenance (i.e. repairs, climate

conditions, aesthetic integrity, etc.), supplies ordering, ordering and

scheduling delivery/installation of office furniture;

> Manage DC office petty cash records (i.e. replenishments, cash counts)

and provide petty cash reimbursements for expenses as approved by the

various departmental;

National City Mortgage

Loan Officer

Fairfax Virginia

02/2006 - 10/2008

> Prepared loan applications for customers and meet customer's

expectation of loan process

> Follow up on all brokered loans, communicated on a regular basis with

the broker for status' and making sure borrowers are comfortable with

broker loan programs and conditions

> Ensured all brokered approvals were in writing disclosing approval

conditions with borrower's signatures;

> Provided excellent customer service to the builder at every level to

ensure communications concerning loan programs, financing techniques,

pipeline management, and pipeline status were addressed

> Maintained, developed and thorough understanding of all corporate loan

programs, guidelines, etc;

> Attend weekly builder sales meetings to ensure a constant line of

communications with Division Manager, Sales Managers, and Sales Reps;

Oc Business Services (Archer Management Services) 10/2002

- 02/2006

Site Manager: Capital One

McLean, VA

> Managed a staff of 15 employees and four sites, coordinating all

logistics related matters including office space, freestanding furniture

and office equipment

> Managed and maintained the integrity of all personnel files

> Reviewed and corrected invalid codes on invoices for all locations in

the United States and was the secondary approval of invoices pertaining

to GRE assigned vendors;

> Supported facility team with major vendor supervision of copiers, office

supplies, kitchen area supplies, and building engineers;

> Handled all accounting functions with regard to cash flow and the

generation of daily operations;

> Responsible for heavy client and vendor contact involving all aspects of

customer service as well as the organization and general appearance of

the facilities being managed;

Concert Management Services 10/1998 -

09/2002

Facilities and Operations Lead

Reston, Virginia

> Lead a team of 13 employees, managing all daily operations including

mailrooms, reception and copy center, and conferencing staff

> Assisted Director of Facilities in daily operations;

> Managed and maintained records regarding space, freestanding furniture

and office equipment;

> Responsible for heavy client and vendor contact involving all aspects

of customer service as well as the organization and general appearance

of the facilities being managed;

EDUCATION

George Mason University 1995 - 1998

Northern Virginia Community College

1993- 1995

PROFESSIONAL AWARDS

. Received the 'World Class Performance Award' for Concert in 1999

. Received the 'Excellence in Action Award' for Concert in 2001.

. Received the 'Southeast Manager of the month award' for OBS 2004

PROFESSIONAL CERTIFICATIONS

. Supervisory Skills Certificate Cornell University 2014

. Fluent in Spanish

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