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Customer Service High School

Location:
Brooklyn, NY
Posted:
December 04, 2014

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Resume:

TIMOTHY LAWRENCE

**-** ****** ****** ********, New York

Phone516 503-4924 acgxt6@r.postjobfree.com

SUMMARY

Reliable, trustworthy and flexible individual with excellent culinary

experience and qualifications. Extensive cooking experience and knowledge

of food hygiene regulations and food safety laws. My objective is to

obtain a long-term position with a growing and exciting organization that

can provide me with an opportunity to enhance my skills, and become part of

a team.

PROFESSIONAL EXPERIENCE

Restaurant Associates - New York, NY

07/12 to 09/14

Sous Chef

. Highly skilled in preparing, seasoning, and cooking an extensive range

of foods including soups, salads, entrees, and desserts Hands-on

experience in garnishing, arranging, and serving food

. Demonstrated ability to check freshness of food and ingredients prior

to cooking

. Knowledge of food safety and handling procedures

. Well versed in cleaning work areas, equipment, utensils, dishes, and

silverware

. Able to work in a team environment and take direction

. Self-motivated and organized, exceptional problem solving abilities

and excellent ability to take direction

. Committed to quality service

. Excellent food and beverage knowledge

Delta Airlines - Queens, NY @ JFK

04/07 to 07/12

Customer Service Agent

. Profound knowledge of the integral airline processes and procedures

. Proven ability to handle all the airline ticketing and reservation

procedures

. Commendable proficiency in operating relevant Microsoft Office tools

and web-based applications

. Commitment towards prompt and courteous customer service and utmost

customer satisfaction

. Proven efficiency in handling stressful situations and complicated

airline practices

. Exemplary written and oral communication skills and excellent typing

and data entry skills

Norwegian Cruise Lines - Honolulu, HI

09/04 to 04/07

First Cook

. Supervised second and third cooks

. Organized and prepared mis en place, measures and mixes ingredients

according to recipe to prepare soups, salads, gravies, desserts,

sauces, and casseroles.

. Worked in various galley stations that prepare meat, fish, vegetables,

and other foods for baking, roasting, broiling, grilling, braising,

saut ing and steaming

Sidekick's Cafe - Massapequa, NY

07/01 to 09/04

Sous- Chef/ Server

. Prepared orders according to the customer's preference using

established recipes, portions, and methods established by the company.

Ensured that all orders were presented in a neat and appetizing

manner.

. Baked, roasted, broiled, grilled and steamed meats,fish, starches,

and vegetables.

. Wash, peel, cut, and seed fruits and vegetables to prepare them for

consumption.

. Regularly checked all food items to ensure adequacy and quality at all

times.

. Maintained a clean and safe work environment. Kept all work stations

and equipment as clean as possible at all times.

. Worked together in a team oriented environment to produce foods in a

timely and orderly fashion.

The Boardwalk Restaurant - Jones Beach, NY

01/01 to 07/01

Sous- Chef/ Server

The Gathering - San Diego, CA

06/99 to 1/01

Sous- Chef/ Server

SKILLS

. Microsoft Word and Excel

. Strong communication and personal skills

. Bi-lingual

. Excellent food and wine knowledge

. Can work well independently, or in team atmosphere

EDUCATION

. Treasure Island Culinary Academy, San Francisco, CA 1-98/6-99

. Massapequa High School, Massapequa NY 9-90/6/94



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