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Operations and quality management

Location:
India
Posted:
December 04, 2014

Contact this candidate

Resume:

Suresh Kumar. S

acgxnv@r.postjobfree.com

Mobile: +91-978*******

Objective

To seek a challenging and responsible position in an organization will

allow me to utilize my practical knowledge, skills and experience to the

best extent.

Experience - 2 yrs + 9 months (up to DEC - 2014)

1. Currently working with MEENAKSHI HOSPITAL TANJORE as an "Assistant

Manager - Operations" since June-2013 to present.

Hospital Administration, Quality, Marketing, Materials, IT, Pharmacy,

Biomedical Engineering, Purchase, Stores, Security, Lab, Blood Bank,

House Keeping and Patient access areas of hospital (In Patient Care

Area, Emergency Department, Reception).

JOB SUMMARY:

. Provide feedback and inputs to the reporting head for the development,

implementation, communication and maintenance of quality systems,

Policies and procedures for the hospital.

. To ensure the development and implementation of goals, objectives,

policies, procedures and systems pertaining to the quality assurance

and NABH regulatory functions.

. Organize, Manage and maintain the NABH internal quality audit program

and assess improvement initiatives resulting from all quality audits.

. Responsible and organize periodical core committee meetings.

. Responsible for the quality implementation program and response to

other managerial and supportive department staff for any queries of

departmental system and procedures.

. To analyze the Key Performance Indicators (KPI) of Hospital

operations.

2. Previously employed with ACME (INDIA) MARKETING & SERVICES PRIVATE

LTD, Chennai As a "Healthcare Quality Consultant" from march-2012 to

May 2013.

JOB SUMMARY:

Develop and implementation of NABH/ ISO standards for the client

hospital.

Achievements

. Completed the ISO projects (NRHM) in Maharashtra hospital as a

coordinator at ACME.

. Completed four ISO projects in Tamil Nadu hospital as a consultant at

ACME.

. Completed the NABH accreditation pre and final assessment in Meenakshi

Hospital Tanjore (MHT).

Education Qualification

. M.B.A (Hospital Administration), 2012 from Madurai Kamaraj University,

Madurai, tamilnadu.

. B.S.C (computer science), 2010 from THE MADURA COLLEGE (autonomous),

Madurai, affiliated to Madurai Kamaraj University).

Extra -Curricular Activities

. Participated in south level table tennis tournaments at various places

which represented by Madurai Kamaraj University in the year of 2007-

2010 and 2012.

. Participated and got runner - up in Madurai division level table

tennis tournament in the year of 2006.

. Participated and got 1st prize and 2nd prize in the event of Add-Zap

and Product launch at Francis - Xavier institution, which was

conducted on Tirunelveli during in the year of 2011 - 2012.

. 2nd prize in "drum-charade" competition at Gandhi Gram University,

which was conducted at Dindukal during 2011 - 2012.

CERTIFICATIONS

Participated in training program for Organ Transplant Coordinators at BGS,

Global Hospital, Bangalore which is held on November from 17th to 21st -

2014 .

PROJECTS AND INTERNSHIP

. I have completed my M.B.A project on To measure the service quality

using SERVQUAL model in hospital at Madurai Meenakshi Mission Hospital

and Research Center Madurai, 2012.

. I have completed my internship training program on patient care and

supportive service management at Aravind Eye Care Hospital, Madurai,

2011.

. I have completed my internship training program on Operation

management in Kovai Medical Center and Hospital, Coimbatore, 2011.

PERSONAL DETAILS

. Name : Suresh Kumar. S

. Gender : Male

. Age & Date of Birth : 24 Years, 14/02/1990

. Citizen : Indian

. Address : 29/34

kondi tholu north street

Keelasandhaipettai

Madurai-625009,

Mail id-

acgxnv@r.postjobfree.com

Mobile: +91-978*******

Yours faithfully,

s.suresh kumar.



Contact this candidate