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Customer Service Medical Assistant

Location:
Houston, TX
Salary:
13.50
Posted:
December 04, 2014

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Resume:

Chalissa Tyler

***** ******* **** **.

Houston Texas 77073

832-***-****

acgxky@r.postjobfree.com

Objective: I am a completely dedicated nursing professional. I have excellent charting and patient-care skills. These skills were gained with more than six years of experience while working as a Certified Medical Assistant/Certifed Nursing Assistant professional. I am a compassionate individual with adequate technical skills to attend patients in various healthcare settings. CPR and BLS certified (current).

Experience: Memorial Hermann Northwest Houston, Texas

Certified Nurse's Assistant/PCA 8/2012- present

•Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.

•Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.

•Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints.

•Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.

•Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.

•Documents actions by completing forms, reports, logs, and records.

•Maintains work operations by following policies and procedures.

•Protects organization's value by keeping patient information confidential.

•Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.

•Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure.

•Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Triumph Healthcare Channelview, Texas

Certified Nurse’s Assistant 03/2008-10/2011

•Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.

•Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.

•Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints.

•Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.

•Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.

•Documents actions by completing forms, reports, logs, and records.

•Maintains work operations by following policies and procedures.

•Protects organization's value by keeping patient information confidential.

•Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.

•Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure.

•Enhances nursing department and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Homestead Professional Family Clinic Houston,Texas Certified Medical Assistant 06/2006-04/2008

•Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.

•Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.

•Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.

•Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.

•Educates patients by providing medication and diet information and instructions; answering questions.

•Completes records by recording patient examination, treatment, and test results.

•Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.

•Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

•Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

•Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.

•Maintains patient confidence and protects operations by keeping patient care information confidential.

•Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

•Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

•Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Education:

Macedonia Career Center Houston, Texas

Certified Nurse Assisting 2006

Customer Service/Team Player

The Academy Of Health Care Professions Houston, Texas

Medical Assistant (Certificate) 2004

Kashmere Senior High School Houston, Texas

Diploma 2002

References: Avaliable upon request



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