Fatisha Oliver

**** *** **** **** acgxbz@r.postjobfree.com

Cleveland, Ohio 44120 216-***-**** 216-***-****

Objective: Looking for position that utilizes my experience, compassion for patients and

skills in a caring environment.

Professional Experience

LPN-CM

CareSource Managed Care of Ohio Medicaid April ‘12 to

Current

CareSource is a Leading non-profit managed care company based in Dayton, OH.

CareSource has been meeting the needs of health care.

1. Coordination of Member Care:

a. Verify eligibility, previous enrollment history, demographics and current health

status of each member

b. Contribute to assessments by gathering information from the member, family,

provider and other stakeholders

c. Contribute to the development and implementation of care plan, defining

specific issues, goals and interventions as agreed to by all parties

d. Assist with evaluation of care plan on an ongoing basis through member,

family, provider and stakeholder contact

e. Facilitate and coordinate services based upon the care treatment plan

developed in collaboration with all stakeholders

f. Contributes to team coordination and member outcomes.

2. Documentation/Accreditation Requirements:

a. Maintain current and accurate documentation within the care management

electronic record

b. Maintain appropriate documentation within protocols and guidelines of the

Care Management program

3. Collaboration/Building Relationships:

a. Participate in meetings with providers to inform them of Care Management

services and benefits available to members

4. Education/Training:

a. Assist in education of member/caregivers regarding healthcare access and

benefits, and provide member/caregiver with health education and wellness

materials

b. Precept and/ or mentor new staff

5. Perform any other job related instructions as requested, with reasonable

accommodation

Charge Nurse

Lakewood Senior Health Campus March ’11 to January ‘12

Lakewood Senior Health Campus is a health center that strives to provide the best

possible care in a compassionate, homelike environment.

• Administer medication, injections, intravenous infusions and routine treatments.

• Received doctor’s orders and assist in evaluations of residents’ condition and

behavior.

• Through close observation and thorough knowledge of my patients, was able to

note subtle changes in behavior and work quickly and efficiently with Physician to

address concerns.

• Designed effective methods to encourage therapeutic activity, address quality of life

and prevent physical discomfort.

Home Health Aide

Always Best Care December ’09 to August ‘10

Always Best Care has helped families with non-medical in-home care and assisted living

placement services since 1966.

• Worked with Alzheimer’s patients; created daily activity list for them to follow.

• Effectively assist patients in their routines and former life style activities; creating

trips to the store to shop and use their own money.

• Transported patients to movies, plays, churches, shopping trips and seasonal

events.

• Assisted with daily living concerns; personal hygiene, clothing and feeding, as

necessary.

Pharmacy Technician

Giant Eagle/CVS Pharmacy April ’05 to May ’09

Giant Eagle/CVS Pharmacy are full-service, multi-disciplinary pharmacies providing a wide

array of customer services in the health care market.

• Greet customers; take basic information including insurance, health

concerns, allergies, etc. Using that info to create accounts in pharmacy Database.

• Utilizing proprietary software; enter data, scan walk-in prescriptions and

handle “E” prescriptions on-line. Working in a fast paced environment while

maintaining accuracy.

• Assist customers with insurance questions and issues to assure prompt

payment and service.

• Recognized for outstanding customer service by Giant Eagle/CVS following

calls from satisfied consumers.

Education/Licensure

ATS Institute Practical Nursing/LPN

State of Ohio Licensed Practical Nurse

Awards

American Heart Association CPR and IV Certified

President’s Award in Academics: Recognition for100% accuracy in Nursing Calculations

CareSource Out-Standing Service Award

CareSource Self Leadership Award

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