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Customer Service Representative

Location:
Jersey City, NJ
Posted:
December 02, 2014

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Resume:

Ireti A. Adebayo

*** ******* ******

Englewood, N.J. 07661

862-***-****

acgwt8@r.postjobfree.com

OBJECTIVE

To secure a position as a Customer Service Representative, which will allow me to utilize my

professional experience and educational training.

SKILLS

Organization/Planner Vital Stats Microsoft Word Microsoft A

Medical Office Procedures Receptionist Microsoft Excel Customer Care

Phlebotomy Data Entry Microsoft PowerPoint Fax / Copy / Filing

EXPERIENCE

Platinum Cleaning. 2013-present

Newark,NJ

Maintenance

Cleaning commercial buildings

Vacuum

Buffing floors

Clean bathrooms

Cleaning commercial windows

Detail cleaning (stain removal) with clients choice of chemicals

Irvington Public Library Irvington,

NJ

Technical Processing 2012- 2013p

Tag, bar code, and stamp books

Enter each book into the database

Label each book

I also work the circulation desk:

Answer and transfer all calls to requested dept.

Check in and check out books

Collect fines, update library cards, copy and print, and fax patron’s requested documents

Apostle House Newark, NJ

Receptionist (Internship) 2012- 2012

Answer high volume of calls

Greet guest

Enter guest in to system that is in need of assistants

Filing and copying

Dr. Vivian Ackad Newark, NJ

Medical Assistant (Externship) 20012 - 2012

Inventoried and ordered medical, lab, and office supplies and equipment.

Cleaned and sterilized instruments and disposed of contaminated supplies.

Scheduled appointments for patients.

Interviewed patients to obtain medical information and measured their vital signs, weight and height.

Showed patients to examination rooms and prepared them for the physician.

Sloman Shield East Brunswick, NJ

Telemarketing 2008 - 2008

Obtained customer information and entered orders into computers.

Telephoned customers in response to follow-up initial sales contacts.

Explained products and services and prices, and answered questions from customers.

Linen –N- Things Livingston, NJ

Customer Service Representative 2006 -2007

Provided customer service in self-service store.

Aided customers in locating merchandise.

Answered questions from and provided information to customers about merchandise for sale.

Arranged stock on shelves and racks in sales area, including returns.

Marked and ticket merchandise.

Winston Retail San Francisco, CA

Vendor 2005-2007

Kept record of customers’ interactions and transactions.

Recorded details of complaints and comments; as well as actions taken.

Read orders to ascertain catalog numbers, sizes, colors and quantities of merchandise.

Compute prices of items or groups of items.

EDUCATION

National Career Institute East

Orange, NJ

Graduated: Certified Medical Assistant 2012

Joy’s School of Hair Design (Training Incorporated) East Orange, NJ

Graduated: Cosmetology 2005



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