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Customer Service Assistant

Location:
Texas
Posted:
December 02, 2014

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Resume:

Jessica Dotson

***** **** **** ******* **.

Houston, TX 77073

Cell: 832-***-****/832-***-****

Email: acgwrf@r.postjobfree.com

EDUCATION:

**/ ****- *******

Lone Star College

Houston, TX

8/ 2011 -2012

Culinary Institution of LeNotre

Houston, TX

8/ 2007- 2011

Prairie View A & M University Prairie

View, TX

8 2005- 2007

Wunsche Academy

Spring, TX

VOLUNTEER EXPERIENCE:

06/2004- 08/2004 U.T. M.D Anderson Cancer Center – VOLUNTEER SERVICES - Patient Care Clerk

06/2005-08/2005 U.T. M.D Anderson Cancer Center – VOLUNTEER SERVICES - Patient Assistant

01/2005-08/2007 Sheepfold Church of God in Christ – Financial Secretary

01/2007- 08/2009 Eddie’s Beauty Shop – Shop Assistant

06/2010-08/2010 U.T. M.D Anderson Cancer Center – VOLUNTEER SERVICES - Patient Assistant

06/2011-08/2011 Caring Hands Home Health Services- VOLUNTEER SERVICES

06/2012-08/2012 Caring Hands Home Health Services- VOLUNTEER SERVICES

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QUALIFICATIONS/SKILLS:

• Independent worker/works well with minimum to no supervision

• Computer skills (MS: Word, Access, Excel, PowerPoint)

• Cashier/store closing and opening experience

• Stocking and display design experience

• Provides outstanding customer service

• Skilled at learning new concepts quick. Works well under pressure

• Receptionist

• Mail Out Experience – Political/local distribution mail outs

EXPERIENCE:

12/13-2/14 Geico

Katy, TX

Claims Rep

2/14-8/14 APAC

Humble, TX

Customer Service Rep

•Assist Customer with broken Cell phones

•Assist Customer with Stolen Cell phones

•Assist Customer with lost Cell phones

•Assist Customer with damaged Cell phones

•Assist Customer with making a payment

1/13 -Present Caring Hands Home Health Services

Cypress, TX

Office Manager

• Filing paper work, typing (25-30 wpm).

• Mail outs and incoming mail.

• Visiting clients homes, if need clean clients homes.

• Enter providers schedules and if needed approve providers time.

• Responsible for maintaining clean area.

• Payroll

2/11-9/12 H.E.B. Grocery

Houston, TX

Bagger/Cashier

• Properly stored customers purchased goods into appropriate storage containers.

• Assisted customers to their vehicles with their purchases.

• Responsible for ringing up customers in timely and friendly manner.

• Responsible for maintaining efficient cash till.

• Responsible for maintaining clean area.

03/10-8/11 Pappas Seafood Restaurant

Houston, TX

Waitress

•Inform customers of daily specials

•Discuss menu to customers and answer any questions

•Check Customer identification to ensure minimum requirements are met.

•Prepare a bill that is itemized and includes the total meal costs and sales taxes

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•Stocked service areas

•Work with restaurant staff

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