Kenny (King Hei) Leung
Ottawa, ON
Phone: 613-***-****
E-mail: acgvxq@r.postjobfree.com
Objective:
To obtain the position of Genetic Testing Account Manager (ON East)
Education:
Master in Business Administration - specialization in healthcare
administration
University of Phoenix, 2010 - April 2013
Bachelor of Applied Business- e-Business Supply Chain Management
Algonquin College, 2004 - 2007
Data Warehouse Certificate
BBT College of Technology, 2007
Business Administration Diploma - Information Systems
Algonquin College, 2001 - 2003
Professional Profile
Supervisor (project-based role)
SteriPro Canada Inc.
Project 3: Trillium Health Partner Nov 2013 - Present
. Verifying, validating and maintaining the accuracy and currency of
the Inventory.
. Participating in the implementation of new inventory management
systems (AlexGold) and the verification and validation of
interfaces.
. Creating and updating procedures and processes documents;
maintaining the accuracy and currency of these documents.
. Responsible for the daily supervision, staffing and maintaining
employee schedule and productivity planning. Familiarize with OR
operation and departmental role in supporting OR daily business.
. Developing and maintaining Inventory Databases which document all
transactions.
. Developing training plan for new employees
. Managing the team within an unionized environment.
. Analyze business relationships opportunity and improvement.
. Analyze the current quality control process within the department,
improve current QA process and lead/manage all steps in the change
management.
. Dealing with conflict issues between the department and the other
clinical departments.
. Develop, operationalize, implement, and evaluate a business plan.
. Analyze the data and provide departmental update/report to Vice
President and Director
. Operating as the main responsible person of contact and solve the
problem of all situations arise in the department.
. Communicate with professional demeanor and approach with
departmental staff and other healthcare professionals.
. Effective and efficient in both oral and written communications.
. Expert user of MS office tools to complete daily tasks.
Project 2: Women's College Hospital Feb 2012 -
Nov 2013
. Creating and updating procedures and processes documents;
maintaining the accuracy and currency of these documents.
. Responsible for the daily supervision, staffing and maintaining
employee schedule and productivity planning.
. Developing and maintaining Inventory Databases which document all
transactions.
. Developing training plan for new employees
. Managing the team within an unionized environment.
. Analyze business relationships opportunity and improvement.
. Lead person in all stages of transition management of the
department from local hospital setting to the central main plant
in Mississauga.
. Have successfully met the deadline for the above transition
project.
Project 1: Mississauga Steripro Main Plant Aug 2011 -
Feb 2012
. Creating and updating procedures and processes documents;
maintaining the accuracy and currency of these documents.
. Responsible for the daily supervision, staffing and maintaining
employee schedule and productivity planning.
. Developing and maintaining Inventory Databases which document all
transactions.
. Developing training plan for new employees
. Managing the team within an unionized environment.
. Analyze business relationships opportunity and improvement.
Material Acquisition & Service/ Procurement Officer
Department of National Defence May 2008 - Aug 2011
. Experienced in and knowledgeable on procurement principles, policy,
laws, planning and best practices in the procurement lifecycle.
. Experience in applying multiple evaluation criteria and selection
methods to federal government procurement
. Applying knowledge on electronic business and e-procurement solutions
to identify and manage the implementation of e-procurement tools
. Managing the purchase of new equipments or services and providing
ongoing contract management and procurement support.
. Applying Material Management and contracting activities within the
procurement policy and guidelines of the federal government;
. Providing information, advice to clients and Manager on supply issues
and resolving problems arising from CFSS/MASIS.
. Ensuring that the cost effectiveness of the purchases and best quality
. Developing Defence procurement strategies and plans;
. Evaluating bidders' proposals and participating in contract
negotiations
. Managing procurement budgets and cash flow
. Developing knowledge on principle of buying, budgeting, and
contracting management.
. Analyzing business relationships to identify opportunities and
improvements
. Developing training plan for new co-worker, help to lead and mentor
and coach new procurement staff in the section.
. Applying multiple evaluation criteria ( Minimum mandatory requirement,
special requirement) and selection methods(Point measure selection
method) to federal government procurements.
. Acting as a contract criteria to develop and manage the short term and
long term contract and being as a point of contact to communicate with
PWGSC.
Supervisor (Logistics Processing Department)
The Ottawa Hospital January 2008 - Nov 2011
. Verifying, validating and maintaining the accuracy and currency of the
Inventory.
. Participating in the implementation of new inventory management systems
(ex. Oracle and SoloChain) and the verification and validation of
interfaces.
. Creating and updating procedures and processes documents; maintaining
the accuracy and currency of these documents.
. Implementing and continually reviewing daily cycle counts. This
involves the development of databases or systems to maintain the result
and verifying the precision of the inventory adjustments.
. Responsible for the daily supervision, staffing and maintaining
employee schedule and productivity planning.
. Developing and maintaining Inventory Databases which document all
transactions.
. Developing training plan for new employees
. Strong knowledge on WMS (Warehouse management systems - Oracle)
. Managing the team within an unionized environment.
. Member of the CSAO Association
SAP Report Writer
Curtiss Wright Control Automated Embedded Inc. June 2007 - August
2007
. Conducted ad hoc report writing through the use of ABAP and query
building. Tracked down and resolved data and reporting inconsistencies.
. streamlined, standardized and enhanced current reporting processes
using best practices;
. Supported daily, weekly, monthly, quarterly and annual reporting needs
for all divisions;
. Gathered and defined user requirements ( By translating users needs
into technical terms for configuration and programming)
. Designed, developed, tested and validated reports and reporting
applications for all departments.
Report Manager/Web Manager September 2006 - August 2007
Department of National Defence
. Rectified issues and responded requests raised by customers;
. Determined KPI's and ensured proper dissemination of information
throughout the DRP Team;
. Determined Quality Improvement plans to ensure KPI objectives were
achieved;
. Undertaken a review of intranet information architecture and conducted
regular user needs analyses;
. Provided support to users of ERP systems.
. Defined user requirements ( By translate users needs in technical terms
for configuration and programming)
. Designed and developed DRP training program
. Presented DRP materials to internal clients
Assistant System Administrator Jan 2006 - August 2006
Department of National Defence
. Assisted the supervisor to make analysis and preparation of various
reports;
. Maintained appropriate online systems, databases and communication
tools to support the activity of the team.
. Provided technical advice and assistance to internal & external
clients.
. Created and maintained System Administrator Manual.
. Maintained DRP end-users account and log-in account
. Provided support to users of ERP systems;
. Defined user requirements ( By translate users needs in technical terms
for configuration and programming)
. Conducted research paper to senior management.
Leadership & Management Skills
. Ability to build, manage & maintain interprofessional relationships
with team members, clients, stakeholders and vendors to achieve
business and professional goals.
. Ability to influence others in understanding new policy, resolving
challenges in change process.
. Experience in planning and leading medium-size projects involving
multiple clients.
. Ability to manage multiple and conflicting priorities.
. Ability in planning, analyzing situation; experience in problem-
solving and decision-making
. Ability to identify opportunities to improve business processes,
understand innovation and changing needs of clients to streamline
effectiveness and meet policy and performance requirement
. Executing and managing change process using principles and disciplined
methodologies.
. Excellent written and verbal communication skills
. Effective research and analysis skills on current market trend and
develop recommendations for cost-effective strategies
. Analyze, interpret and synthesize policies.
Technical Skills:
Supply Chain & Operational Management
. Planning, organizing, directing and controlling the flow of
information of materials via electronic technology.
. Utilizing common Project Management techniques/tools to plan and
schedule projects.
. Implement quality management system by using Six Sigma.
. Utilizing different forecasting techniques to manage demand.
. Utilizing the concept of E-Procurement, Lean Principles and Logistic
Management to streamline the flow of information through out the
supply chain.
Software and Network:
. SAP R/3 MM, FI & SD, CRM
. Oracle 9i Material Management
. MS Access, MS Project & MS Office
. Windows 9x, Windows NT, Windows 2000 and Windows XP
E-Business Management and Accounting Skills:
. Knowledgeable on both B2B and B2C e-Business models and experienced in
establishing a fit between the e-Business strategy and the corporate
strategy.
. Knowledgeable on Service-Oriented-Architecture and Business Process
Analysis.
. Financial Accounting and Economics; statement of earnings, balance
sheet, journal ledgers, inventory systems and bank reconciliation.
Selecting projects based on their present and future values,
investment decisions and bond issues.
. Managing organizational structure and design.
. Administering and supervising new product development using Integrated
product development (IDP), six sigma quality control and benchmarking
techniques.
. Experienced in quantitative analysis.
Certified Courses:
. CPR & First Aid C certification
. Certification with SAP Canada
. Project Management certificate from PMP
Language:
. Excellent written & oral communication skills in Cantonese
. Excellent written & oral communication skills in Mandarin
References available upon request