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Administrative Assistant Training

Location:
Marietta, GA
Posted:
November 28, 2014

Contact this candidate

Resume:

acgve6@r.postjobfree.com

post office box ***

Lithia Springs, GA 30122

708-***-****

DeCarlo Turner

Certifications And Skills

Train the Trainer (Development Communities Project)

Clerical Training with Kankakee Area Career Center

Software: Microsoft Office, Outlook, Word, Word Perfect,

General Business Procedures Training (Northwestern Works, Excel, Power Point, Access, Adobe,

University) LOCIS, TSO, CICS, JCL, MIP (Management Information

State of Illinois Training and Development facilitator Program)

BOMA (Business Owner’s Management Association)

Manual and procedures and protocol writing

International- accounting, finance, business, and

Published author and content writer

management courses for property management

Political speech writing

Work Experience

Methods and Procedure Advisor II August 2002 – JUNE 2014

Office of the Illinois Secretary of State Elk Grove Village, Illinois

In the Commercial Driver’s Training Section, operated as a Field Representative and serve as a liaison between the agency,

Commercial Driving Schools and 3rd Party Certification Program Entities.

Conducted off-site inspections, audited and monitored CDL truck driving schools, teen driving schools and third-party

participants licensed by the Agency, for compliance, under Title 92 Illinois Administrative Code, Chapter II, Section 1060 and

Section 1030 (Transportation)

Inspected locations within an assigned geographical area at prospective commercial driving schools

Reviewed training records, including, but not limited to, daily attendance, types of instruction, and hours of instruction,

odometer readings, log books, contract agreements, transcripts, score sheets and payroll records to ensure applicants are

qualified for an Illinois Driver’s License

Issued violation notices and investigated documents for fraud and discrepancies

Prepared reports and documentation for court hearings

Compiled data and collected evidence to substantiate a basis for judicial review when necessary

Devised and compiled data and made recommendations to Departmental Liaison for changes in Illinois Law

Conducted interviews and took statements for Administrative Hearing cases

Maintained a 100 percent success rate in Administrative Court Hearing Proceedings for the Department.

Wrote a proposal to the Department to increase Surety Bond Fee requirements due to customers losing tuition fees, paid to a

Commercial Driving School, which had gone out of business. The average Surety Bond was $10,000-$20,000. Now the fee

requirement is $10,000-$70,000, based upon a certain type of criteria. As a result of this proposal the Surety Bond Fee

requirements have been passed by the Illinois General Assembly.

Wrote a proposal for hand-held tablet devices to be used by Agency Road Test Examiners, and by Field Representatives for

audits and inspections. The proposal entailed an application touch-screen method, which allows an operator to make a selection

to a specific application. Upon making a selection and completing a transaction, the information is transmitted and stored in a

mainframe. This proposal was created in order to bring the Department closer to a paperless system and to help alleviate fraud,

and discrepancies in recording test results and findings. As of March 2014, the Department training became underway for

examiners and field personnel. The tablet device is currently being utilized by examiners.

Wrote a proposal to impose penalties and fines upon individuals conducting illegal driver training practices for hire, in the State

of Illinois, without being licensed by the Agency. This is currently in the Illinois General Assembly, awaiting passing. In the

Commercial Drivers Division, examined customer documentation presented for making an application for an Illinois

Commercial Driver’s License, an Illinois Driver’s License and/or an Illinois State I.D. Assigned customers to a kiosk to take a

written examination, validated customer applications, collected the appropriate fees and took licensure photographs.

April 2002 – August 2002

Methods and Procedure Advisor II

Office of the Illinois Secretary of State Chicago, Illinois and Springfield, Illinois

In the Chicago Public Service Center, processed SR-22 insurance, failure to appear notifications, accident and reinstatement fee

documentation

DeCarlo Turner

Applied appropriate agency codes to customer driving records and provided the customer with Statewide Circuit Court, county

and district information, as it pertained to traffic violations

Methods and Procedure Advisor II April 2001 – April 2002

Office of the Illinois Secretary of State Chicago, Illinois

Devised and compiled all procedures for Driver Services and Vehicle Services Divisions

Monitored the revenue of 138 statewide driver’s license locations

Compiled data and reports to substantiate overages versus shortages

Monitored revenue as it pertained to license plates, license plate stickers and titles

Monitored employee activity pertaining to handling of Agency revenue, received from the customer, and the intake and issuance

of license plates, license plate stickers and titles

Established a more efficient and accountable monitoring system, through the Information Technology department, to observe

and analyze the validation and employee identification process

Investigated discrepancies pertaining to Agency revenue

Provided findings and reports to division directors, Chief Deputy Directors and the agency’s Office of the Inspector General

concerning discrepancies

Reviewed documents provided by the Illinois State Treasurer’s Office pertaining to overages, shortages and bank deposits

Made recommendations and provided daily detailed reports

Financial Consultant Budget And Finance February 2001 – March 2001

Abraham Lincoln Centre Chicago, Illinois

Monitored expenses and budget for the “Head Start” program

Prepared miscellaneous reports for agency officials and government organizations associated with the Agency

Prepared year-end audit documents and surveys

Reviewed all cash transactions and reviewed accounts receivable prior to adjusting and posting to the ledger in MIP

Discussed and reviewed billing with program directors and their staff prior to submitting to the funding source

Supervised a clerical staff of three (3) individuals

Trained the clerical staff to prepare vouchers for the City of Chicago and Earn Fare programs

Reconciled discrepancies concerning subsidiary accounts

Delegated various projects to clerical staff and evaluated clerical staff performance

Executive Administrative Assistant/Acting Chief of Staff March 1999 – January 2001 Village of

Dolton Dolton, Illinois

Worked as an Executive Administrative Assistant/Acting Chief of Staff to the Mayor

Addressed public complaints and delegated the responsibility to the appropriate department for action

Provided detailed reports to the Mayor and Department Heads concerning confidential matters

Addressed employee complaints and grievances and provided supporting documentation to the Village Attorney

Investigated discrimination complaints to resolve them and made recommendations

Coordinated construction projects for the Village streets and infrastructures

Coordinated special events, board meetings, town hall meetings, staff meeting and public speaking engagements

Wrote speeches and press releases for the Mayor/Senator

Authorized the Village Treasurer to cut checks to employees and vendors

Reviewed all Village employee time sheets, including police department detail assignments for DARE

Communicated with the Illinois Director of Appropriations regarding grants within 15th Legislative District

Communicated with Government Liaisons concerning confidential matters

Obtained reports of funds appropriated and projected funds to be appropriated for the Village of Dolton

Assisted the Village Attorney with constructing village ordinances and resolutions

Consultant March 1999 – January 2001

Village of Dolton Treasury Department Dolton, Illinois

Reconciled discrepancies

Reviewed corporate account budget statements

Reviewed police and fire pension statement transactions and balances

Reviewed documentation and prepared police outside detail billing

Reviewed accuracy of deposits to ensure checks were deposited into the appropriate accounts

DeCarlo Turner

Reviewed invoices to ensure general ledger codes were properly assigned, and compared the information to weekly and

monthly reports

Provided department heads with discrepancy reports

Performed wire transfers for police and fire pension

Collected data and created a new version of employee base pay and overtime pay report and performed a daily analysis report

Obtained grant documents for signature and forwarded documents to DCCA (Illinois Department of Commerce & Community

Affairs) in Springfield, IL

Reviewed village ordinances applicable to Treasury Department operations

Performed general records research and analysis and reported findings to the Village Treasurer

Compiled and presented data in preparation of an $18 Million budget

Consultant March 1999 – January 2001

Village of Dolton Department of Revenue, Boot & Tow Division Dolton, Illinois

Performed special assignments with the police department, in accordance with village ordinances and state laws

Investigated and researched outstanding parking ticket violations and scofflaws

Documented final notices and investigated collection process

Analyzed offenses, outstanding balances and recorded information into a database

Performed field investigations and researched the village’s geographical area

Researched police department records

Monitored police dispatch (911 Center) department and computer data for tracking

Obtained weekly and monthly reports on the number of offenses occurred and revenue generated

Reported activity to the Mayor and the Chief of Police

Assisted in the village’s computer conversion

Consultant March 1999 – January 2001

Village of Dolton Department of Personnel Dolton, Illinois

Interviewed prospective employees

Conducted testing, orientation, training and employee evaluation

Investigated and evaluated workers compensation matters

Investigated complaints and made recommendations

Performed accounts receivable, accounts payable, workmen’s compensation, IMRF (Illinois Municipal Retirement Fund),

COBRA (Consolidated Omnibus Reconciliation Act) and insurance benefits responsibilities

Reported department activity to the Mayor

Performed general mayoral administration responsibilities

EDUCATION

Bishop McNamara High School, Kankakee, IL

Olivet Nazarene College, Bourbonnais, IL

Northwestern University School of Business, Evanston, IL



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