Stephanie Baptiste

**** ****** ****** #*** ****** Spring Md 20910

acgvdz@r.postjobfree.com

202-***-****

Summary Enthusiastic and business savvy with a trendy, professional

image. Excellent written, oral, and interpersonal

skills/Motivated attitude, organized, dedicated, and

pleasant personality

Experience Ivy Lounge Salon & Spa, Hyattsville, MD January 2014 -

Present

Hair Stylist/Esthetician/Makeup Artist/Assistant Spa

Coordinator

Provide facials and waxing services

Makeup applications for bridal parties/special events etc

Hairstyling, coloring, cutting and special occasion styles

Organize/Reserve spa parties and Massages

Assist in managing daily office operations, product

replenishment, and maintenance of equipment

Address guest complaints and refer any escalated situations

to manager

M.A.C. Cosmetics, Wheaton & Hyattsville, February 2005 -

MD August 2013

Makeup Artist

Provide makeup applications based on the customers needs,

including bridal, photography, photo shoot, birthdays,

proms, parties, and everyday looks

Replenish and organize and maintain inventory daily

Achieve daily, weekly, and monthly sales objectives

Client retention

Bubbles Salon., Washington, DC July 2007 - July

2011

Salon Manager/Hair Stylist/Colorist

Motivated and guided my team to meet weekly/monthly service

and retail goals

Managed salon finance by verifying end-of-day reports

against credit and cash profits

Recruited, hired, and introduced corporate policies,

procedures, and work rules to new employees

Maintained scheduling and payroll accuracy

Facilitated monthly meetings, informed staff of upcoming

events, promotions, and sales objectives

Resolve customer dissatisfaction

Collaborate with advertising and promotion mangers to

promote products and services

Provide wax services, cut, color, hairstyling, up dos and

makeup application

Education American Beauty Academy, Wheaton, MD March 2004 -

August 2005

MD and DC Licensed Cosmetologist

Aveda Institute, Washington, DC Sept. 2008 -

February 2009

Esthetics program

References available upon request

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