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Customer Service Sales

Location:
Ontario, Canada
Posted:
November 28, 2014

Contact this candidate

Resume:

T iffany A.

M cRitchie

**** **** ****

Court

B urlington, ON.

L 7P 2B6

H ome: (905)336-

9323

Cell: 905-***-****

T iffanyMcRi

acgvd4@r.postjobfree.com

OBJECT IVE

I ’m a friendly, focused, versatile young woman seeking full t ime employment, to expand my

work experience, and prove a great asset to your team. I work well with others and alone.

EDUCAT ION

Gary Allen High School, Burlington

EXPER IENCE

Kaze Hatsu Mar tial Arts Dojo - K arate Instructor/Demonstrator/Childcare/Paid Volunteer

282 Church Street

Oakville

905-***-****

August 2014

- Summer Karate Camp

- Supervise and inspire children from ages 2.5yrs to 18 yrs

- F ield t r ips

- Teach

Bar ry’s Jewellers - Sales Associate

M apleview Mall @900 Maple Ave

Burlington

905-***-****

March 2014-July 2014

- B r ing t rays and heavy towers of jewellery carefully out of the safes and into displays

every morning

-Knowledge of Diamonds (Clarity, Color, Cut, Carat, Where i t was mined)

-Knowledge of the MOHs scale (hardness/durability/resistance of a gemstone)

-Knowledge of naming gemstones, their healing properties, what the ancients used them

for, etc.

-Knowledge of yellow gold, white gold, silver, t itanium, tungsten, cobalt

-Capable of suggesting and selling i tems perfect for client’s needs, including:

-Brands and styles, What’s new, What’s t imeless (in our Estate Jewellery section),

W hat has the meaning they desire, etc.

-Examine jewellery that a client brings in, talk with goldsmiths and get a quote, relay

i nformation to client

-Build a relationship and a repertoire with clients (remember them personally, what

t hey bought, what else they were interested in, etc.)

-Responsible for calling my clients back when their repair has been finished on t ime and

correctly

-Use my personal Bar ry’s IPAD M ini to share with clients:

-Every piece available not in-store, to be ordered with the option of customizing

-Go to Toronto to pick up unique jewellery pieces both new from wholesalers and unique

p ieces previously enjoyed for our Estate Jewellery section

-Professionally clean jewellery for the store and for the public in the ultrasonic, and

s teamer (knowledge of what cleaner cleans what jewellery, which stones are safe, etc.)

-Answer the phone and oblige to clients needs, take messages, etc.

-Sell Jewellery cleaner

-Keep up with the Media and what’s t rending, Bar ry’s Media, what celebrities are

wearing, etc.

-Vacuum, take garbage and recycling out, Windex the displays

-Ar range displays

-Remove jewellery from displays carefully, put back onto t rays and towers, place back

i nto safes

-Responsible for the selling, protecting, and up keeping of high quality luxury goods

B loomstar Bouquet – F loral Merchandiser

Costco @1225 Brant Street

Burlington

403-***-****

August 2013-November 2013

- Count inventory every day in both the display and large Costco cooler where f lowers are

kept

- P ick out bad bouquets/flowers/petals

- Fax the information including the previous day’s sales

- F ill the display with bouquets

- C hange the water in buckets

- Put sleeves and elastics on bouquets for customers

- Record and fax special orders from customers

- Record and place waste in appropriate area to be picked up with sheet

- Responsible for the upkeep freshness and knowledge of f lowers

Bentley Leathers – Key Holder

Burlington Mall @777 Guelph Line

Burlington

905-***-****

July 2012-March 2014

- Receiving and unloading stock, entering i t in the computer

- P roviding and assisting customers with excellent customer service

- F inding the i tem best suited for them (purse, wallet, backpack, luggage, etc.)

- I nformation on luggage (sizes for certain airports, etc.)

- Meeting and exceeding personal sales budget

- Paperwork/e-mailing reports

- Cash register – Debit/Credit/Cash and also, Manual Credit

- A nswering phones

- C limbing ladders

- D amaged i tems (refund/exchange/lifetime warranty)

- Doing wall displays (visual skills)

- S tuffing purses and backpacks to fulfill the shape of bag

- U sing the hook to get i tems down

- Replenishing items

- Suggesting the promotions and discounts

- C leaning the bunks and vacuuming

- Opening and closing the store

- N ightly deposits

- A uditing the till

- O ther duties (checking the fi rst aid ki t, etc.)

- Work alone

EXTRA CREDENT IALS

Co-Competitor of the year – Burlington North Mar tial Arts Dojo – 2005

Competitor of the year – Burlington North Mar tial Arts Dojo – 2006, 2007

Snowboard Instructor Certificate – Level One – Glen Eden – M il ton - 2012

STRENGTHS

Punctual, Responsible, Honest, Organized, Motivated, Strong, Efficient, Helpful, Reliable,

Conscientious of others, Works well in a fast past environment, Respectful, Handles money

well, M icrosoft Word, M icrosoft PowerPoint, Basic HTM L

References upon request,

Thank you!



Contact this candidate