QUALIFICATIONS PROFILE

High-powered, results-driven and versatile professional powered with broad-

based experience and comprehensive achievements within manufacturing, plant

management, operations and sales management. Earned excellent reputation

for developing performance-based, cost-effective solutions through

comprehensive skills in incorporating innovative management techniques that

result in enhanced business practices. Excel at leading and establishing

positive working relationships with cross-functional teams to increase

sales, maximize growth opportunities and maintain productive operations.

Proven effectiveness in multitasking and working effectively in a globally

competitive, challenging and stressful situation with dedication to

superior service and operational excellence.

CORE STRENGTHS

Quality Assurance and Industry Best Continuous Process and Performance

Practices Improvement

Leadership, Training and Team Building Outstanding Customer Service and

Relations

Time Management and Prioritization Technical Support and Troubleshooting

Problem Resolution and Decision-Making Articulate Oral and Written

Communication

RELATED EXPERIENCE

consultant 2014-Present

( Asphalt Zipper Inc., Ontario Canada, USA

Plant Manager/R&D Manager/Manager of Canadian Distribution/Inside 1997-2014

Sales Manager

( Asphalt Zipper Inc., USA & Canada

Directed and coordinated day-to-day operational aspects of the business

toward fulfillment of corporate goals. Set strategic direction over the

customer feedback forum to provide ongoing product improvements. Created

favorable public image for the company in Eastern Canada through municipal

associations, trade shows and direct contact. Built and cultivated long-

term quality relationships with clients to provide total satisfaction as

well as to generate sales and new business opportunities. Regularly

interacted with clients to provide prompt responses to inquiries concerning

products and services as well as to resolve concerns under time

constraints.

Notable Achievements:

. Played a vital role in designing and developing new product lines

. Conceptualized and implemented the company's Quality Assurance (now a Six

Sigma Company) and Safety program

. Increased call volume by 15% through effective management of sales team

for the US and Canadian market

. Ushered the successful operation of a privately held sales/marketing

company representing Asphalt Zipper Inc.

. Grew Canadian sales by more than 200% by instituting a dealership

structure and directing the manufacturing representative matrix

Plant Manager 1996-1997

( Continental Pipe Inc., UT, USA

Determined staffing requirements of all departments in this start-up

company, including Production, Engineering, Quality Assurance, Sales and

Administration. Displayed unsurpassed management expertise in handling day-

to-day business operations.

Notable Achievements:

. Initiated the development of new product lines, including the expansion

of existing product line capabilities

. Obtained SPFA (now STI/SPFA - Steel Tank Institute / Steel Plate

Fabricators Association) certification

. Exhibited superior talents in creating company SOPs with an emphasis on

safety and quality assurance

Operations Manager 1991-1996

( California Steel Pressure Pipe, CA, USA

Applied dynamic leadership talents in performing human resources activities

within the start-up company, encompassing Production, Engineering, Quality

Assurance and Administration teams.

Notable Achievements:

. Simultaneously managed two manufacturing facilities along with bottom-

line responsibility

. Demonstrated strong negotiation skills for union contracts with five

labor forces in a Utah facility, including labor force and maintenance of

non-union status in the California facility

Plant Manager/Project Manager/Manager of Engineering/ Manager of 1978-1991

Administration

( United Concrete Pipe Company, CA, USA

Presided over the day-to-day facets of operations for the facilities.

Fostered a positive working environment and encouraged team unity among

staff to improve their profitability and gain ratios.

Notable Achievements:

. Cut-down production cost phase by 25%, thus representing approximately

$45K annually with a $2,500 in expense

. Expedited the completion of project to more than 30 days ahead of

schedule, with 90% of estimated cost; thus successfully merging multiple

facilities while maintaining product integrity and assuring low cost

producer status

. Streamlined the company processes by sourcing and implementing an ERP

system in four facilities

. Reduced overall material costs by 10% by developing competitive supply

chain negotiating prices

. Slashed lost time experience from 19 to 0 and achieved $300K savings for

a period of three years through the development and implementation of the

Safety Program

EDUCATION

Bachelor of Science in Management and Organizational Behavior

( University of LaVerne, LaVerne, CA

Graduated magna cum laude

PROFESSIONAL TRAINING

ERP - Intuit

MRP - Jobscope

Karrass Negotiation Seminar

The Griffin Hill Integrity Sales System

WHMIS Certified June 6, 2014

TECHNICAL PROFICIENCY

Microsoft Office Suite: Word, Excel, Outlook and PowerPoint ERP/MPR

SalesLogix ACT

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