Sonia K. Trevino
***** ******* ***** *******, ** 77070
Phone: 832-***-**** Email: acgv4b@r.postjobfree.com
EDUCATION
Remington College, Houston, TX
Pharmacy Technician, 2005
EMPLOYMENT HISTORY
Administrative Assistant II, TPI Staffing, Inc. at Oceaneering
Houston, TX, Feb. 2013 - Present
. Clerical and front desk duties
o Answering 100-150 avg. phone calls per day
o Screening phone calls through to appropriate contact
o Filing and scanning sensitive and confidential documentation
o Laminating documents
o Ordering avg. $800+ office supplies per month
o Receiving incoming mail
o Preparing outgoing USPS and FedEx mail
o Office services: re-stocking break room supplies, communication
with cleaning service, exterminator and other vendors for
requests and/or concerns
. Preparing and processing payroll for the Decommissioning location for
60 employees on a weekly basis in Oracle PeopleSoft
. Scanning all incoming Equipment Movement Orders (EMOs) and Observation
cards daily
. Scheduling conference room reservations, calendar invites and updates
for meetings
. Preparing high dollar expense reports for 45-60 employees in Oracle
iExpense
. Preparing foreign and domestic travel arrangements: airfare, hotel,
and transportation
. Setting up and scheduling WebEx teleconferences
. Laminating and distributing all temporary and completed training
badges and certificates
. Organizing and shipping previous company documents for Iron Mountain
. Preparing, scanning and organizing timesheets/cards
. Preparing, scanning and organizing all 2011-2013 Norse Cutting &
Abandonment and Oceaneering documentation
. Experience with offshore project files - daily reports, cut
specification, Job Safety Environmental Analysis (JSEA) and invoices
. Various minor and major ad hoc projects assigned by Corporate Office
Manager or Corporate HR Coordinator
VFD/Field Service Technical Support Operator, Atterro Human Capital Group
at Toshiba
Houston, TX, Sep. 2011 - Jan. 2013
. Voice of the Adjustable & Variable Speed Drive department
. Trained employees on the purpose of Customer Relationship Management
(CRM), shortcuts and how to create cases in CRM
. Answered and created cases for all incoming technical support calls
. Performed follow up calls on each case to resolve or reassign as
needed
. Organized copies, conference binders, etc. for supervisors, field
service coordinators, department managers as needed
. Located confidential documents, service reports, files with limited
access for other Toshiba International Corp (TIC) employees
. Created and maintained phone lists for each department
. Created a reservation log for the conference room in the Field Service
area
Receptionist / Dispatcher, H & M Plumbing
Houston, TX, Nov. 2009 - Jun. 2011
. Answered 50-75 phone calls per day
. Screened phone calls through to appropriate contact
. Set 10-15 appointments per day
. Data entry
. Dispatched projects needed for the company by the owner and operator
. Assisted in the payroll process by emailing each employee regarding
their time sheets, matched all hours from each time sheet & punch-in
time cards, invoices and emails regarding time to the PeopleSoft
spreadsheet before submitting any final time. I also made any last
minute changes and corrections necessary.
. Assigned as Backup Accounting Assistant handling the preparation of
Accounts Payable
. Created and organized highly confidential new employee and termination
files
Data Transaction Clerk (Temporary Position), Murray Resources
Houston, TX, Jun. 2009 - Nov. 2009
. Answered 100-150 phone calls per day
. Screened phone calls through to appropriate contact
. Scanned all past and present driver documentation
. Entered all orders from fax and email
. Created and confirmed delivery and pick up appointments for all
customers
HR Data Transaction Clerk, Rowan Companies, Inc.
Houston, TX, Aug. 2007 - Mar. 2009
. Scanned and filed sensitive documentation for terminations and
employment verifications
. Handled confidential employee records
. Created confidential new employee records and files
. Assigned as Backup Corporate Receptionist
. Various other special projects upon request
SKILLS, ABILITIES, CERTIFICATIONS
Oracle PeopleSoft, Microsoft Word, Microsoft Excel, WebEx, Oracle iExpense,
SAP, Multiline Phone System, Customer Relationship Management (CRM)