NAME : RENATO A. BERROYA

ADDRESS : *** ****** **, *** *******

San Pedro, Laguna

HOME TEL.NUMBER : 868-19-12

DATE OF BIRTH : June 29, 1954

STATUS : Married

NO. OF CHILDREN :6

EMPLOYMENT BACKGROUND

RESORT MANAGER : Naty’s Tourist Lodge & Restaurant

National Highway, San Antonio

San Pedro, Laguna

October 01, 2008 to present

Work : To oversee and control the Resort operations. To ensure the smooth flow of

Description operation in all areas of responsibility. See to it that the sections policies and

procedures are implemented accordingly by all staff .Check and review daily room

revenue report and attend to all guest complaint with utmost courtesy and

maximum efficiency. Uphold the Resort commitment to hospitality. Conduct daily

and monthly meeting among all sections. Monitor and control high balance guest.

See to it that credit policies are strictly followed, Welcome and meet VIP guest and

check in them in their assigned room. Conduct daily inspection in all areas of the

Resort. Conduct Sales meeting to know future Rooms and Banquet bookings and

amenities to be provided. Check arrival for today and block rooms according to

reservation and amenities to be provided for. Check workload during the shift and

see to it policies are fully implemented. Monitor daily activities of the staff as well

as their daily transaction. See to it that all messages are properly relayed and

delivered to all guest concerned.

FRONT OFFICE MANAGER : Kitano – Mendana Hotel

Honiara, Solomon Islands

June 26, 2006 – October 9, 2007

RESORT MANAGER : Naty’s Tourist Lodge & Restaurant

National Highway, San Antonio

San Pedro, Laguna

June 17, 1999 – October 2005

HOTEL MANAGER :El Cielito Inn

Sta. Rosa, Laguna

August 17, 1998 – March 24, 1999

ROOMS DIVISION MANAGER : El Cielito Inn

Sta. Rosa, Laguna

February 16, 1998 – March 24, 1998

FRONT OFFICE MANAGER : Dusit Hotel Nikko

Makati City, Philippines

April 15, 1991 – April 30, 1996

NIGHT MANAGER : Dusit Hotel Nikko

Makati City, Philippines

December 1, 1988 – April 14, 1991

ASSISTANT MANAGER : Dusit Hotel Nikko

(ROOM RESERVATIONS) Makati City, Philippines

September 8, 1986 – November 30, 1986

ASST. FRONT OFFICE MANAGER : Dusit Hotel Nikko

Makati City, Philippines

June 1, 1980 – November 30, 1981

CHIEF ROOM CLERK : Dusit Hotel Nikko

Makati City, Philippines

November 1, 1978 – March 31, 1980

FRONT DESK CLERK : Dusit Hotel Nikko

Makati City, Philippines

March 1, 1977 – October 31, 1978

ROOM ATTENDANT : Dusit Hotel Nikko

Makati City, Philippines

August 16, 1976 – February 28, 1977

TRAINING AND SEMINARS ATTENDED

Hotel Operations (On –Job-Training} ; April 28 – July 15, 2008

Hotel Kimberly

Tagaytay City

A Leadership Improvement Program : May 15 – 20, 1994

Dusit Hotel Nikko Training Center

Makati City, Philippines

VMOS (Faye, Denver & Theosky) : May 5 – 7, 1992

Dusit Hotel Nikko Training Center

Makati City, Philippines

Front Office Summer Course : August 12 – 23, 1991

Of Lausanne Hotel, Switzerland Dusit Hotel Nikko Training Center

Makati City, Philippines

NEC Computer Training : NEC, Singapore

Software Development Centre : June 1990

A Program on Commitment : July 25 – 27, 1988

To Excellence and Teamwork Dusit Hotel Nikko Training

Center

Makati City, Philippines

EDUCATIONAL BACKGROUND

LYCEUM OF THE PHILIPPINES

Intramuros, Manila

A.B. Economics 1978

Passport No.: MM627867

Contact this candidate