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Customer Service Sales

Location:
San Francisco, CA
Posted:
November 26, 2014

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Resume:

BRITTANY HIBBS

*** ************ ******* • MILTON, ONTARIO • L9T 8R2 • PHONE 905-***-****

acgut6@r.postjobfree.com

OBJECTIVE

Seeking a full time administrative career in a new and challenging environment.

EDUCATION

2008 - 2010 Sheridan College Oakville, Ontario

Early Childhood Education Diploma

QUALITIES AND INTRESTS

Strong work ethic, Eager to learn and grow, Punctual, Ambitious, Goal-oriented, Friendly and

Social

Learning, Traveling, Technology, Outdoors

COMPUTER AND OFFICE SKILLS

Proficient with Microsoft Office: Word, Excel, Outlook, PowerPoint, and Internet

Explorer/Safari, ERA, DCMS

Above average typing speed (Approx. 75 wpm)

Excellent skills in verbal and written communication

Possess professional phone etiquette and interpersonal skills

Capable of working under pressure and meet deadlines as scheduled with quality in work

WORK EXPERIENCE

2013 - Present Core-Mark Int. Milton, Ontario

Customer Service Rep/Sales Associate

Build relationships with clients, enter orders, ensure customer satisfaction / retention, assist

clients with available products policies and services, merchandise product for accounts

enrolled in specific programs, process credits and claims on clients behalf, answer client

queries in regards to account credits and charges, work closely with the logistics department

to monitor delivery status, build hourly reports using v-lookup, complete daily/weekly call logs

2012 - 2013 Car Nation Canada Georgetown, Ontario

BDC Representative/ Sales Coordinator

Complete and monitor outbound follow up calls, customer retention, monitor and distribute

leads, complete client and dealership licensing, managing all used vehicle titles, manage

switchboard, basic accounting, appointment coordinating, data entry, filing and basic clerical

duties: spread sheets, faxing, scanning, sending mail via courier

2012 - Present Dr. Beier’s Dental Office Georgetown, Ontario

Occasional Secretary

Answer calls, book and confirm appointments, process insurance claims, close patient

invoices, bank reconciliation, proof read and type letters, prepare and send mail via courier,

basic clerical duties

2006/2008-2012 Milton Toyota Milton, Ontario

Admin / Receptionist

Manage an 8 line switchboard, greet/assist customers, data entry, filing, manage credit and

cash payments, prepare and send mail via courier, ensure cleanliness of waiting area and

distribution of mail

OTHER WORK / VOLUNTEER EXPERIENCE

Hurricane Katrina Relief in New Orleans

Habitat for Humanity

Starbucks - Barista

Pierre Berton Public School - College Placement

Sam Sherratt Public School - College Placement

Bronte Street School - College Placement

Heart and Stroke Foundation

Canadian Cancer Society

REFERENCES

1. Courtney Prior

Previous Manager

Unique Chrysler

905-***-****

2. Cornita Oosthuizen

Previous Manager

Core Mark Intl

905-***-****

3. Michael Beier

Practice Owner

Dr. Beier’s Dental Office

905-***-****



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