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Customer Service Data Entry

Location:
Toronto, ON, Canada
Salary:
40000
Posted:
November 26, 2014

Contact this candidate

Resume:

Narinee Hardyal

* ****** **** *****

Toronto, Ontario, M1G 2V5

Phone: 416-***-****

Email: acgusj@r.postjobfree.com

To whom this may concern,

This letter is to express my interest in bringing my years of

experience in a formal business setting to your current employment

opportunity that is available. I have always seen myself working in a fast

paced environment and I believe that I possess excellent communication

skills, address others with a friendly and outgoing attitude, and can cope

easily with any task given to me.

I am a team player and a hard worker and can easily adapt in any

environment if given the chance. I am personable and able to deal with and

communicate tactfully with clients and colleagues as would be required in

the position advertised. I am very dependable and eager to learn and engage

in new opportunities.

I am currently looking for a full-time position. I am able to begin work at

your earliest convenience. Please review the resume which I have enclosed,

and please feel free to contact me at your earliest convenience to arrange

for a personal interview. I hope to be a positive asset to your team. I

look forward to hearing from you.

Sincere Regards,

Narinee Hardyal

Narinee Hardyal

1 Meadow Glen Place

Toronto, Ontario, M1G 2V5

Phone: 416-***-****

email:acgusj@r.postjobfree.com

Profile

Experienced Administrative Assistant with a diverse background in

Management, Customer Service, Data Entry and Accounts Receivable & Accounts

Payable. Major strengths include organizing, attention to detail, and

effectively communicating with co-workers and clientele. As an

Administrative Assistant, working directly for two managers, demonstrated

ability to multi-task, take on new challenges, meet deadlines and always

see projects through to completion. Researching and analysising reports,

generating reports, maintaining reports. Exercise exceptional judgement

and work well independently or on a team.

Skills

I have the following skills and attributes which make me a suitable

candidate for employment within your organization:

Quick learner: Attentive and able to understand and grasp new

concepts quickly and easily. Capable in using

personal computers and related software (Ex: Word,

Excel, and PowerPoint)

Personable: Enjoys contact with other people and able to communicate

effectively with others. Very friendly and sociable.

Independent but enjoys working as part of a team.

Responsible: Trustworthy and able to accept responsibility.

Very organized and detailed.

Hard worker: Apply myself to achieve my objectives and complete

all tasks assigned.

Education

o Centennial College - Business Management course, Business

Communication & Accounting Courses

o Computer Course on Word, Excel, Power Point.

o Westview Centennial Secondary High School

Experience

Qualified Financial Service

January 2006 - Present

Contracting & Commission Coordinator

o Preparing contracts for advisor and Carriers

o Setting up Advisor on Insite

o Sending out emails to advisors for expired License & Errors and

Omission.

o Updating Error & Omission and license

o Settling First year commission

o Preparing reports for payments

o Maintaining & Generating reports

o Preparing Spreadsheets & Internal Logs

o Analyzing reports and detail activity.

Performins Canada

January 2006 - April 2013

Administrative & Marketing Assistance:

o Created marketing pieces and tracking documents for the VP and AVP of

sales

o Updated the client database as needed

o Coordinated executives calendars and boardrooms

o Assisted the inside whole sales with marketing and sales projects

o Maintained marketing materials, applications and software

Handled expense reports

o Opened up the switchboard and directed clients to appropriate area.

o Data entry - entering call from client into the system.

o Prepared and sent out faxes

o Maintained Outlook calendar bookings

o Opening and separating mail for each department

o Prepared and sent Fed Ex and Purolator packages.

o Greet clients and financial advisors - building relationships

o Answer multi-line phone systems

o Daily sales reports

o Correspond through email, fax, phone, post and courier service

o Maintained appropriate levels of office and kitchen supplies

o Responsible for petty cash

Commission & Compensation

o Analyze Commission reports - for discrepancies in dollar amount.

o Accounts Receivable - preparing invoice

o Sending out cheques to broker

o Keeping track of debt report

o Following up with broker on outstanding debts

o Reconciling bank statements

New Business Administrator

o Data entry - entering applications from broker into the system.

o Following up on Application with Insurance companies.

o Following up on E-mails from Broker and Insurance Company

o Send out policies to brokers from Insurance Company

o Following up with broker with outstanding information.

Policy Service Administrator

o Data entry - entering lapsed notices, renewals of insurance into the

system.

o Changing address and beneficiary for client and sending it to the

insurance agency.

o Answering incoming calls from client regarding policies.

Gary Jonas Computing Ltd., Richmond Hill, ON

October 1997-March2005

Accounts Receivable Clerk

o Preparing Invoices & Credit notes for Support & Enhancement, Licenses

Agreement and Onsite training, e-training billings, keep track of the

training hours.

o Preparing Cash receipts

o Collection Calls

o Maintained Spreadsheet for Unapproved & approved

o Entering deferred for Support & Enhancement,

o Reading & making correction to the weekly billing reports

o Creating and billing quotes

Assistant Administrator

o Organized filing system, which increased office efficiency.

o Utilized time management and prioritization skills while working for

two managers simultaneously.

o Allocated programming assignments to appropriate members of the team

based on their individual area of expertise.

o Performed daily maintenance of Excel spreadsheet listing ongoing

software development projects and new issues for the director's review

to be presented at the weekly meeting.

o Reading the Weekly Billing Report

o Sending out Massive E-mail & Faxes.

o Administered mass communications via e-mail and faxing to existing

client base to market new software releases and in-house training.

o Served as main point of contact for distribution of Internet-based

pass-code information for clients.

o Provided backup support for Call Centre and Reception area during

regularly scheduled times and as needed.

o Provided training in the Call Centre areas for new employees.

Office Assistant/Reception

o Opened up the switchboard and directed clients to appropriate area.

o Data entry - entering call from client into the system.

o Organized incoming mail for each department.

o Prepared and sent out faxes and Fed Ex and Purolator packages

o Maintained Outlook calendar

Eddie Bauer, Vaughan, ON

March 1996-February 1997

Assistant Administrator

o Reception during regular business hours.

o Entering Payroll using ADP

o Filing & Purchasing Supplier

o Performed daily maintenance of Excel spreadsheet

o Data Entry

Reference available upon request.



Contact this candidate