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Customer Service/ Security

Location:
Beverly Hills, CA
Posted:
November 26, 2014

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Resume:

Virgie L. Hill

***** *. ******** ***. ****

Compton, Ca. 90220

424-***-****

acgupv@r.postjobfree.com

Objective

To demonstrate skills of detection and reporting, to give daily respectful and confidential customer care relationship by conveying information clearly and concisely in a professional manner.

Professional Experience

May 2012 – June 2014

Securitas Security Services USA, Inc. Los Angeles, Ca. 90017

Post Commander / Site Security officer

Transfer to Metropolitan Water District of Southern California.

Savoy Supervisor of security officers and lead officer at client’s site. Acts to ensure that all client’s polices and post orders are followed, established rounds are completed, adequate reports are filed; training, orienting of assigned personnel, planning assigning, directing work, coaching and appraising performance. Assists in the submission of payroll and personnel information to company as designated. Addressing complaints and concerns in a timely manner. Assurance of customer service is met with high quality.

April 2007 – June 2009

Inventory Control Administrator / Xerox Corporation

Superior Staff Resources, Costa, Ca. 92630

Analyze inventory levels, performs physical inventories. Directs movement, documentation of all in/out going materials. Process, maintain files of records for retention. Creation / Process of order documents, confirms shipments to computer system. Sort of all mail. Phones

June 2006 - March 2007

Quality Control Analyst / Honeywell

ACT 1 Temporary Service, Torrance, CA. 90504

Audit measurement fraud/risk control of all departments of client site. Voucher check run and report of monies in/out of program reports. Verification of all pending outgoing checks for accuracy & integrity. Heavy data entry. Out/In coming phone calls regarding QC of customer service and or dissatisfaction resolution.

Certificates

Bureau of Security & Investigative Services

P.O. Box 989002

West Sacramento, Ca. 95798-9002

916-***-****

Baton & Pepper spray training

California Career School

Anaheim, Ca. 92805

American Red Cross

Adult & Pediatric First Aid/ CPR/ AED

Redcross.org/confirm

Hemodialysis PHT



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