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Customer Service Sales Representative

Location:
New York, NY
Posted:
November 26, 2014

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Resume:

Michael Scala

646-***-****

acguoa@r.postjobfree.com

*** ******* ****** ***********, ** 10709

OBJECTIVE

A strategic and engaging Marketing graduate student with excellent leadership skills seeking an internship and/or job opportunity.

EDUCATION

COASTAL CAROLINA UNIVERSITY Conway, SC

Bachelor of Science, Business Management May 2014

GPA: 3.5

Honors: - Dean’s List 2010, 2011, 2013, 2014

-Member of National Society of Leadership and Success

- Cum Laude Graduating Honors

EXPERIENCE:

RELIABLE AUTOMATIC SPRINKLER Elmsford, NY

Sales Representative May 2014 – Present

Temporary position for employee on maternity leave

• Responsible for calling on new accounts to open new business

• Worked on getting new orders placed from existing customers.

• Daily interaction with customers to ensure customer service satisfaction.

• Excellent communication skills in presenting the line to customers.

• Calculated product pricing and quotes for orders to be placed

RELIABLE AUTOMATIC SPRINKLER Elmsford, NY

Shipping Representative, Sales Correspondent Summer/Winter Break 2011-2014

• Assistant to Operations Manager with daily operations

• Facilitated the shipment and receipt of parts and equipment in accordance with customer orders

• Analyzed and reviewed order accuracy, inventory and customer satisfaction reports

• Assisted in creating and implementation of inventory management and control system for increased efficiency and customer satisfaction

JONES GARNEAU, LLP Scarsdale, NY

Paralegal Assistant Spring/Summer 2010

• Organized case files, summarized correspondence and documents, filed court documents

• Created and implemented file storage and retrieval system

• Received and directed telephone calls

• Observed firm marketing and client development meetings

BANANA REPUBLIC Scarsdale, NY

Stock Associate November 2009-May 2010

• Received product shipments and displayed merchandise

• Responded to customer inquiries

• Maintained inventory records

RENAISSANCE LAND MANAGEMENT New Rochelle, NY

Office Assistant/Property Maintenance Summer 2008

• Assisted owner in all aspects of the operation of a landscape design company, including new account development, advertising, customer satisfaction, accounts receivable and payable, scheduling and equipment acquisition and maintenance

• Supervised and assisted property maintenance crew.

SUMMARY OF SKILLS

• Proficient in Microsoft Word, Excel, PowerPoint, Outlook

• Experience with AS-400 Systems

• Strong verbal and written communication

• Fluent in Italian language



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