CERTIFICATIONS

> VMware Certified Professional (VCP-5) VCP-DCV-32807.

> VMware Certified Professional (VCP- 4) VCP-DCV-32807.

> VMware Certified Professional (VCP-3) VCP-DCV-32807.

> VMware vSphere: Install, Configure, Manage [V5.0] Course completion

Certificate.

> MCSE (Microsoft Certified System Engineer) ID: -3184334.

> Diploma in Hardware, MCSE & Linux Administration from ZOOM

Technologies.

TECHNICAL EXPERTISE

More than 9 years of experience in IT Industry and have expertise into

Virtual Infrastructure Management, VMware.

> Installed & Configured VMware ESX Server 3.5, 4.0, 4.1, ESXi 4.1,

ESXi5.1.ESXi5.5.

> Installed & Configured Virtual Center Servers Version 3.0, 3.5, 4.1,

5.1u1b.

> Installed & Configured SQL 2005/2008 Data base and created the DB

instances for vCenter Server, Update Manager servers and configured

ODBC DNS links for DB instances.

> Installed and configured SSO Nodes for vSphere 5.1 infrastructure

along with Web clients and load balancers.

> Managing and Administering VMware Cloud Infrastructures on VMware vCD.

> Managing and Administering BMC Cloud Infra using Remedy hosted on

VMware hypervisor.

> Configured ISCSI, NFS and SAN Storage to vSphere ESX servers.

> Created and Configured vSwitch, dVSwitch and Port Groups based on the

vLans.

> Configured and managed vCenter, ESX Hosts, VM's alarms.

> Configured Host Profiles and verified Cluster and ESX Hosts

Compliance.

> Installed and configured Update Manager. Imported patches and created

the base lines for ESX Upgrades.

> Configuring vCenter Clusters & Extensively worked on DRS & HA (4.0 and

5.0).

> Configuring Memory and CPU resources at the Resource Pool level.

> Managing the memory Reservation and Limits for VM's.

> Installed & Upgraded Security Patch's, Firmware's, NIC Drivers on the

ESX hosts on HP, IBM, Dell, Fujitsu hardware.

> Installed and Configured VMware vCops 5.0 for infrastructure

monitoring.

> Performed P-V and V-V Migration's using VMware Convertor Enterprise

Boot CD version 4.1.1 and VMware Standalone Convertor 4.0.1 & 5.0.

> Managing and Administering VMM infrastructure.

> Managing and Administering VMware Lab Manager.

> Installing & Configuring VMware Capacity Planner and HP Asset for

VMware Sizing.

> Configured Fault Tolerance on vSphere ESX Infrastructure for specific

VM's.

> Creating Templates & Cloning Virtual Machine's using the Virtual

Center & Client.

> Expanding Virtual Disk size on the Virtual Machines using Diskpart,

Gparted and HelperVM.

> Configured VMware thin provisioning for VM's for effective utilization

of Storage.

> Troubleshooting issues on vCenters, ESX Hosts, Data Stores, Database

and VM's.

HARDWARE:

> Worked on HP Proliant BL580 G7, BL 685 G7, IBM Rack (x3850 X5), DELL

and Fujitsu Server's while maintaining and supporting them using

remote tools like HP-iLO, Dell-DRAC, IBM-IMM.

> Worked on HP C3000 and C7000 Blade Enclosure and configured blades and

worked on creating Network/Storage Profiles on HP Virtual Connect

Manager.

> Managing and Maintaining HP, DELL, IBM servers.

WINDOWS:

> Installing and configuring W2k3, W2K8x86 & x64, W2k8R2, W2k12, SLES

10/11 templates on vCenters.

> Creating and configuring windows 2003 Domain Controller.

> Creating and Managing User Accounts.

> Configuring and Managing AD objects, DNS, DHCP, IIS, and Terminal

Services.

> Configuring the backup and restoring data using Tivoli Storage

Manager.

> Good Knowledge on BMC Blade Logic Version 8.2 in creating the Patch

repository, installing the RSCD agent on VM's and pushing the Windows

and Linux patches.

EDUCATIONAL QUALIFICATION:

> Master of Business Administration (Information Technology/Marketing)

2003 -2005

> Bachelor of Computer Application 2000 - 2003

WORK EXPERIENCE:

SAP PTE Ltd

Duration: - August-15-2011 till date

Project: - Global IT - Infrastructure Services

Role: - Senior VMware Consultant for SAP PTE Ltd

Responsibilities:-

> Administering, Maintaining and supporting vast Virtual infrastructure

of SAP consisting (1735 ESX, 107 vCenters hosting almost 35,000 VM's

globally) which include Cloud Infra (SAP C3, SDC, Monsoon). Lab

Manager, VMM Installations hosted in Germany, USA, Australia, Japan,

Tokyo and Singapore regions.

> Built many vSphere 4.1 & 5.1 ESX hosts. Installed vCenter Server,

Update Manager service having SQL 2005 & 2008 database. Created

instances for both vCenter and UM services along with ODBC

connectivity as part of vCenter/UM configuration.

> Performed regular housekeeping of ESX Host patching and vCenter

updates.

> Worked on the new hardware technologies of HP Blade (HP Proliant DL580

G7, DL 685 G7), IBM Rack (x3850 X5) and DELL Server while maintaining

and supporting them.

> Worked on Hardware remote tools like HP-iLO, Dell-DRAC, IBM-IMM.

> Performed NIC driver and Firmware upgrades for both Qlogic and

Broadcom adapters.

> Performed BIOS update for the physical hosts.

> Managing and configuring the vSwitch, dvSwitch setting the Jumbo

Frames at the dvSwitch level for better bandwidth.

> Administering and Managing SAP Internal Cloud Infrastructure - SAP C3,

built on VMware vSphere 4.1 U3 & vSphere 5.1a hypervisor, using BMC

Product Remedy provided as laas (Infrastructure as a service) for E2E

automation of all the services like VM deployment, Reconfiguration,

Snapshot, Image copy, Backup, Parking, Patching, Create Template,

Configuring Private Resource Pools, Start/Stop/Suspend/Resume and

Delete VM.

> Successfully implemented SAP Internal Cloud Infrastructure - SAP C3,

built on VMware vSphere 5.1a hypervisor, using BMC Product Remedy.

Having hands on experience on AO workflows and also importing the

vCenters/Clusters/ESX Hosts/DS using XML files.

> Administering and Maintaining VMware Lab Manager 4.0 by creating

different Organizations based on customers and deploying

configurations and importing VM's from vCenter.

> Managing and providing level 3 support for XEN Open Stack

infrastructure which includes Reconfiguring VM's and managing the

infrastructure using the monitoring tool Ganglia Version 3.4.

> Managing and monitoring entire VMware infrastructure using VMware

vCenter Operations Manager 5.0 Apps.

> Implemented SSO infrastructure for VMware vSphere 5.1 environment.

Upgraded existing infra from 4.1 to 5.1 and pointing them to SSO

Servers.

> Worked on BMC Blade Logic version 8.2 for patching and post

installation operations on VM's which include installing applications

like Sophos Antivirus, RSCD Agent, VMware tools on windows and Linux

virtual Machines.

> Successfully completed POC by deploying BMC Cloud infrastructure and

implemented production environment.

> Performed P2V & V2V Migration across different Data Centers, regions

by using both Cold migration (VMware Converter Boot CD) and hot

migration (VMware Convertor version 4 and 5.

> Successfully completed implementing syslog using SPLUNK as part of POC

.

> Used 3rd party tools like WinSCP for copying data across ESX hosts and

Windows Machines.

> Used Veeam Backup and FastSCP for fast copying templates, ISO, VM's

between different datacenters across regions.

> Used RVtools for quick extraction of reports of entire vCenter which

includes the information about vCenter, ESX, vCPU, vMemory, VM, DS,

Network, Port Group, Switches, VMware tools, Health of VM's etc.

> Providing 24/7 Level 3 Support for the complete virtual infrastructure

of SAP globally.

> Worked on SAP Logon & SAP IT Direct tools for Creating Incidents,

Change and Problem tickets. Raised Incident notifications for

downtimes of the VM's from the customers.

> Worked on RCA for any Incident happened when PR raised and raised CR

if necessary with proper approval process.

> Complete adhering to ITIL process in managing the infrastructure.

> Working on issues raised on ESX hosts, DS, Networks, VM's and also

Resource management.

> Closely worked with vendors like VMware/HP/IBM/Dell for any technical

issues and closed the issues successfully.

> Creating KB articles on the issues resolved and sharing them with team

members for better delivery of projects.

> As a Service lead I have to analyze the assigned projects and

distributed tasks to the members as per their area of expertise.

> Also took the role of a shift lead which involves co-ordination with

my colleagues and helping them in providing information both

technically and process wise and to ensure smooth and on time delivery

of the projects in positive manner.

> Built an internal team of for managing and maintaining the C3

operation an internal project of SAP and was SME on this project.

> Built excellent rapport with our clients and team members and with

which I am able to delegate effectively and motivate team members to

achieve on time project completion.

> Scheduling internal and Global team meetings ones in a week and

discussing on the current status of the projects delegated and sharing

knowledge/information as needed for smooth run towards project

delivery.

> Creating Minutes of Meeting and extracting reports and sharing with

upper management on the project status.

> Working in an optimistic way in handling the tasks for better and

positive outcome.

> Training the new members in the team by taking sessions, buddying up

with them and sharing KB articles to get them productive quickly.

Mphasis (Hewlett Packard)

Duration: - Worked from July 2010 till August 2011.

Project: - Hewlett-Packard Technology Services

Role: - Lead Infrastructure Engineer

Responsibilities

> Took the lead role for all the projects that have been assigned to me

and performed

> Planning, designing and implementing VMware Virtual infrastructure.

> Scheduling meeting with different teams like Network, Storage, HW and

discussing on best possible solution for our customers based on their

requirements.

> Performed Pre-Sales for few of the customers (Banking & Healthcare).

> Ensuring proper documentation controlled for change and monitored for

uptime and performance.

> Preparing documents such on POC, Assessment, and Questioners.

> Participating in the assessment and strategy planning of acquisitions

as directed.

> Providing recommendations on proper tools and environment selection

that ensure scalability.

> Identifying, interacting and providing high level of service with

internal and external customer ensuring needs are being met.

> Understanding, Analysing and Planning according to customer needs and

presenting the best solutions.

> Scheduling on Site customer meetings onsite and providing the sharing

the project plans and current status of project.

> I had to analyze the assigned projects and distributed tasks to the

members as per their area of expertise.

> Making decisions on various challenging issues that raise on daily

basis.

> Keeping up to date with the new technology to find better ways of

working together.

> Successfully provided end to end delivery of project those have been

under my supervision.

Technical Responsibilities:-

> Successfully completed deployment of VMware infrastructure at 5

different Customer Sites.

> Planned and Designed the Virtual Infrastructure for one of the

Government HealthCare to migrate their existing 400 physical hosts to

VMware Infra with most advanced P4500 HP Left Hand ISCSI Storage using

HP BL 490 G7 blades hosted on 2xC7000 Blade Enclosure.

> Successfully Installed and Configured VMware vSphere ESX 4.1 with

vCenter 4.0 virtual Infrastructure with EVA SAN storage for another

client.

> Successfully Performed P-V migration of the critical AD, IIS and other

application based physical servers to vSphere environment using VMware

Convertor Enterprise Boot CD version 4.1.1 and VMware Standalone

Convertor 4.0.1.

> Performed VMware sizing for Server Consolidation Project using VMware

Capacity Planner and HP Seizer.

> Performed SPOF assessment on the existing Virtual Infrastructure using

VMware vSphere ESX 4.1.

> Worked on HP BL460, 490 G6, G7 Half height and Full height Blades

hosted on C3000 and C7000 Blade enclosures and HP Proliant DL380 G6

Server's

> Have hands on experience on creating the Server, Ethernet and Fiber

profiles using the Virtual Connect Manager under the OA Login.

> Hands on experience on configuring VC Flex 10 Ethernet and VCFC Flex

10 on C3000 and C7000 Blade Enclosures.

> Having good knowledge on carving and presenting the LUNS from EVA

Storage to VMware vSphere ESX Server.

> Configured ISCSI storage using ISCSI Software Initiator for the LH

Storage.

> Hands on experience on VMware Clusters, HA, DRS, vMotion, SVMotion, FT

and configuring vMA and syslog server for vSphere ESXi 4.1 Server.

> Worked on the VMware Server Consolidation Assessment and Design

Proposal Summary document for Server Con Project for one of the

Customer.

> As part of Server Consolidation migrated all different kinds of

physical Servers like IBM, DELL, HP, and FUJITSU to VMware infra using

both Hot and Cold Migration techniques successfully.

Wipro Technologies

Duration: - Worked from January 2007 till July 2010.

Project 4: Cable & Wireless (Telecom Service Provider based in UK)

Role: - Senior Systems Engineer

Responsibilities: -

> Building ESX servers & managing them through Virtual Center Server.

> Troubleshooting Virtual Machine, ESX and Virtual Center Issues.

> Troubleshooting VC related Data base Issues.

> Creating VD's on the Terminal servers using Virtual server Console.

> Monitoring Antivirus servers daily updates for the latest DAT updates.

> Monitoring the Alerts, Events on the VCS on daily basis.

> All Server Disk space utilization check.

> Monitoring of DC & Exchange servers.

> Building, Managing and Monitoring IBM, HP and Dell Blade Centers

> Deploying the Packages using Dep-Engine.

> Troubleshooting the issues related to OS, Hardware, AD, File & Print,

ESX, Virtual Machines and Virtual Desktops.

Project 3: Shell (Global group of energy and petrochemicals companies)

Responsibilities: -

> Building various servers by installing software's like MOM, SMS, ESM,

Trend Server Protect, Galaxy and installing Middleware's such as

Oracle 9i and 10g, SQL 2000 & 2005, IIS.6 and configuring AD, DC, DNS,

DHCP, WTS, Recover Console and Web server (Hosted websites which are

related the Shell Internal by issuing Shell Internal Certificate).

> Working with different server types such as Pre-deployment, Production

and Development starting from Server Base on Windows 2000/2003.

> Installing and configuring of HP Management software's like RIB

firmware, Smart Array, HP Array Configuration Utility, HP System

Management Home Page etc.

> Configuring NIC by Teaming and providing the IP Address and DNS

entries.

> Assigning permissions for the folders and adding respective users and

groups.

> Virtualization: - Installing and Configuring VMware ESX Host 3.5, ESX

Host 3.0, Virtual Center Server 2.5, VI Client, Creating and Deploying

Virtual Machines using templates, adding hosts in cluster & requesting

for storage and configuring it.

> Registering server details like Role of the server, IP Address of the

server, Type of the server, Serial no of the server, Type of Switch

used in Service Center and also uploading server /customer details

into asset center.

> Making storage request (SAN) to storage team and installing storage

related software/drivers viz. HP Secure path, Emulex, HBA drivers, HBA

Firmware etc.

> Performing Server Health Check and performing checks once the server

is built and resolving issues.

> On boarding the servers using ESM under respective Domain.

> Driven problem-solver with demonstrated ability in successfully

troubleshooting the issues and finding the solutions for some issues,

which could not be fixed, and sharing them with the team members.

> Coordinating and assigning server build to the team members.

> Sending servers for handover checks/acceptance.

> Sending weekly/monthly Dash Board Reports to team

lead/manager/customer.

> Communication with customer via phone, email and chat sessions.

> Conducting trainings on different technologies and giving

presentations to the team members and trained the new joines by

explaining the process.

> Developed a security script for Oracle Servers/Clients where in it

adds required permissions and Groups, which are required as per

standards for which am appreciated.

Project 2: - GAME Servers (SHELL)

Role: - Project Lead

I was TPL (Technical Project Lead) for a project called GAME Server

(ESP) where in I interact with the Shell Customers and deliver the Servers

according to their requirements across the Globe.

Responsibilities: -

> I co-ordinate with the customer and get his requirements, once I get

the requirements I co-ordinate with different teams like RDT (Rapid

Deployment Team) which provides the server details like Server IP,

Location and Rack information.

> I co-ordinate with PIMA which is hardware prep team with builds the

physical server.

> I update a sheet called SDS (Site Design Sheet) which will have

complete information about the servers basing upon the region of the

server like (IP with DNS Suffix, Applications to be installed, San

Switch port numbers, Backup information and Array config details.

> I see to that the server is build and delivered to the Customers with

in the provided SLA.

Project 1: - C4C Testing (Wipro Internal Project)

Role: - Project Lead

Responsibilities:-

> I had lead this project and built a team of seven engineers for a

pilot program to deploy, test and check the functionality of the

applications for a migration project in shell environment to migrate

from Windows 2000 to Windows Vista.

> Provided day-to-day activity report with the suggestions of

improvements for the best performance.

> Tested applications functionality used by different teams like Server

Build, Handover services, Remediation and Bar-Migration for this

migration Project.

IBM

Duration: Worked from June 2006 till December 2006.

Project: GHO (Global Hosting Provisioning)

Role: - System Operation Senior Specialist

Responsibilities:-

> Maintaining IBM'S internal Servers, which host IBM'S internal Websites

that are present all over the Globe.

> Monitoring the server's and identifying if any issues occur and fixing

them by Co-coordinating with different teams through internal chats,

Phone, mails.

> Raising the Problem and Change tickets if there has to be any up-

gradations to be done on the production servers and getting the

tickets approved by the concern teams and also coordinating with the

TPL's and the customer.

> Sending Daily and weekly reports to the Tpl and the customer, which

contains the status of the servers.

> Attending the Daily call to discuss the Issues, which have come up on

the servers, and discussing the solutions to eradicate such problems

in which we were 90% successful.

> Appreciated for preparing document which has got detailed description

of the servers like which server falls under which Top Hat ID and who

owns that server and what are the groups that are under that server

which becomes very easy for anyone to have a brief idea about the

server.

HEWLETT-PACKARD

Duration: October 2005 till June 2006.

Project: Hewlett-Packard Tech support

Role: - Technical Support Engineer

Responsibilities: -

> Maintaining and Troubleshooting the HP Pavillion and Compaq Presario

Desktops and Networks of HP Clients, USA.

> Fixing the issues when the customer calls up or by promising a call

back to the customer.

> Providing the customer with the fix with in the specified time

duration and taking required no of calls specified and reaching the

targets.

> Got many compliments and Appreciation from the customer and the Team

Leads for the outstanding work done.

TECHNOLOGICAL SKILLS:

Virtualization Technologies

VMware vSphere 3.5, 4.0, 4.1, ESXi 4.1, ESXi5.1.ESXi5.5, VMware vCenter,

vSphere Client, VMware Web Client, VMWare SSO, VMware Update Manager,

VMware Converter, HA, vMotion, vCops, VMWare Lab Manager, VMware Host

Profiles.

Operating Systems

Windows Server NT 4.0/2000/2003/2008 R2, Windows XP/Vista/7, Linux and SLES

10, VM Ware ESX/ESXI server.

Application Servers

DNS, DHCP, Windows Active Directory Services, FTP, SFTP, Microsoft Exchange

2003/2007/2010, P2V/V2V Converters, MS Office 2003, 2007, BMC.

Infrastructure Hardware

HP C3000 and C7000 Blade Enclosure, RACK server, HP ProLiant BL580 G7, BL

685 G7, IBM Rack (x3850 X5), Dell Power Edge Servers and Fujitsu

Server's. [pic]

Paul John Emmanuel

Mobile: 703-***-****

Email: acgugi@r.postjobfree.com

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